Bradfords - Bridgwater BBS Opiniones 

235
•
TrustScore: 5 sobre 5

4,9

139 Bristol Road, TA6 4AQ Bridgwater, Somerset, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First time dealing with Bradford’s as doing up my garden and bradfords has been amazing with quick delivery days and prices and the help from the sales team is brilliant. I spoke with a Taylor at the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service. Phone call shortly after order to arrange delivery and before delivery. Driver and I discussed and agreed best drop for big bag of stones. Pleasant and quick service. A pleasurable e... Ver más

Valorada con 5 estrellas sobre 5

Staff were friendly and helpful. I had brought online and picked up from the store. Good comunication of when item was ready, followed by a phone call after 24 hrs to inform me as i hadn't had tim... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was looking for large format porcelain tiles for an outdoor project. Bradfords stocked a good selection at a reasonable price. I bought one to live with for a few days and then ordered the rest onl... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Empresa de construcción
  2. también en la categoría
  3. Albañil
  4. Carpintero
  5. Contratista de aislamiento
  6. Tienda de herramientas

Escrito por la empresa

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Escrito por la empresa

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Información de contacto

  • 139 Bristol Road, TA6 4AQ, Bridgwater, Somerset, Reino Unido

  • 01278 422654

4,9

Excelente

TrustScore: 5 sobre 5

235 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(235)

1005 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Delivery guys

Unfortunately for the Delivery guys the lorry wouldn’t fit in our entrance . Without Hesitation the driver said no problem we will just handball it all off ( there was a lot to carry & it was pouring with rain ) they stacked everything tidy and we’re both polite and courteous . They are a credit to the Company , only caught one of their names Darren & the driver , thanks guys 😊

13 de mayo de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Just what was needed

It was a pity my local Taunton branch didn't have this in stock, but the drive to Bridgwater was a very rare 'outing' for us. It took a while for the cashier to find the order, but it was then dealt with well by the operator in the yard who was very helpful.

31 de marzo de 2021
Valorada con 5 estrellas sobre 5

Perfect Service

I placed the order on the internet and order was delivered within 48 hours. The Bridgwater team kept me informed of the planned delivery and whole process
went very smoothly. Will use again

1 de marzo de 2021
Valorada con 4 estrellas sobre 5

Easy to order

Easy to order. Helpful on collection.

2 de febrero de 2021
Logotipo de Bradfords - Bridgwater BBS

Respuesta de Bradfords - Bridgwater BBS

Dear Steve,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star review, please do not hesitate to contact us,

Kind regards,

Charlotte

Valorada con 2 estrellas sobre 5

Poor Delivery service

I ordered a dumpy bag of sand and some blocks and a bag of cement. It told me that delivery would be after 4 days which was fine, so I ask for delivery on Friday as I would be home. On Monday my elderly mother had a call from Bradfords Bridgwater asking to bring all the order on Tuesday afternoon. This was OK as she could open the gate and have the order put under cover. Mum took the dog out at 09.00am on Tuesday and when she came back the delivery had been made, and all the order was outside and a 75 year old was expected to move it?
When she phoned Bradfords they first said the order would be made in the afternoon, then when she pointed out that had already been delivered and was outside, the man promised that a driver would come and move the order under cover. Nobody came and I had to make a special journey to move the cement and blocks into cover the next day.
When you book a delivery day they should not change it especially when they do not even come at the time agreed.
Very poor service.

22 de noviembre de 2020
Logotipo de Bradfords - Bridgwater BBS

Respuesta de Bradfords - Bridgwater BBS

Dear Mr Baker,

Thank you for taking the time to leave your review.

I am saddened to see that you have had such a negative experience with our delivery service and I apologise for the inconvenience this has caused you.

I agree that this should not have happened.

We take all feedback very seriously.

I will pass this on to the relevant departments and look into this further to see why this has happened.

If you would like to discuss this further, please do not hesitate to contact us.

Kind Regards,

Charlotte from Customer Services.

Valorada con 3 estrellas sobre 5

Online accounts for retail customers

The website suggested that I could open an online account with Bradfords by completing the registration form even if I did not have a trade account. However, I could not find a such a registration form. Also, it is not clear whether Bradfords has accounts for retail customers. I only wanted an online account so I would not need to input all my information if I want to order anything else in the future.

Everything else was fine and the delivery driver was helpful and courteous and careful about social distancing.

17 de noviembre de 2020
Logotipo de Bradfords - Bridgwater BBS

Respuesta de Bradfords - Bridgwater BBS

Dear Mr Williams,

I am sorry that you have had trouble setting up an account with us and that we have not made it clear whether or not we offer accounts to retail customers.
This is certainly something that we do offer.

If you would like some help in regards to setting up your account, Please email us at ecommerce@bradfords.co.uk.

Otherwise, I am pleased to see that everything else was fine for you and that you received excellent service from the delivery driver.

Kind Regards,

Charlotte from Customer Services

Valorada con 5 estrellas sobre 5

Great service

Great service, great customer service arranging the delivery and the driver was polite, very helpful and very prompt

12 de noviembre de 2020
Logotipo de Bradfords - Bridgwater BBS

Respuesta de Bradfords - Bridgwater BBS

Dear Susan,

Thank you for taking the time to leave us a 5 star review.

I am pleased to see that you received great service from us and that the delivery was efficient.

Kind Regards,

Charlotte from Customer Services

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