Excellent communication, rang as what we ordered wasn't available, sorted out an alternative at the same price. We had asked for a half hour notice call for delivery - no problem. Phil rang, delievere... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Purchased on line, Henrad radiator 600 x 2200 double panel, double connector type 22. Unfortunately the listing on Bradfords web site did not mention the fact that the item was in stock for nigh on f... Ver más
La empresa ha respondido
Very quick delivery (less than 48 hours from ordering), good quality products.
I recently ordered 500ltr bags of loam topsoil from my Bude branch. One bag was ordered over the weekend so would not have been processed until Monday. A further 2 bags were ordered today Wednesday at... Ver más
La empresa ha respondido
Información sobre la empresa
- Empresa de construcción
- también en la categoría
- Albañil
- Carpintero
- Contratista de aislamiento
- Tienda de herramientas
Escrito por la empresa
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Escrito por la empresa
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Información de contacto
Stratton Business Park, EX23 8LY, Bude, Cornwall, Reino Unido
- 01288 270510
4,4
Excelente
171 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 97% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great product, price and delivery times
Great product, price and delivery times. Ordered a relatively small quantity of large Plywood sheets and timber. Good service every time.
14 de agosto de 2023
Respuesta de Bradfords - Bude BBS
Hi Steve
I am pleased to see that you have had a positive experience with us! Good to hear our Bude branch did a great job on all fronts.
We hope to see you again soon.
Kind Regards,
Sam
Ordered chippings and sleepers garden…
Ordered chippings and sleepers garden looks great and Paul called before delivery and put the order where we wanted excellent thank you
8 de agosto de 2023
Respuesta de Bradfords - Bude BBS
Hi Yvette
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Basil Halwill
The whole experience excellent from a very user friendly web site to a top draw delivery driver who expertly placed the material where required was extremely polite. No hesitation in recommending to others!
27 de julio de 2023
Respuesta de Bradfords - Bude BBS
Hi Basil
Thank you for taking the time to leave us a review.
I am so glad you had a great experience with us. It is always brilliant to hear that customers would recommend us.
We hope to see you again soon.
Kind Regards,
Sam
Delivery usually within 2 days and free…
Delivery usually within 2 days and free with qualifying spend
22 de julio de 2023
Respuesta de Bradfords - Bude BBS
Hi Karen,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Staff were really helpful as it was my…
Staff were really helpful as it was my first time using this company will definitely be using them again
20 de junio de 2023
Respuesta de Bradfords - Bude BBS
Hi Mr Stanley
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! We look forward to seeing you again.
Kind Regards,
Sam
Although an odd problem with delivery…
Although an odd problem with delivery details box, which, if you fill it in then you can’t proceed to checkout! However, if you go back and the second time DON’T fill in the ‘delivery details box’ you can proceed to checkout…. HOWEVER, AGAIN, when your delivery comes the original information you put in IS on the delivery note!! Despite that all was seamless and quick delivery 5*
25 de junio de 2023
Respuesta de Bradfords - Bude BBS
Good Afternoon Mr Blackwell
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback regarding the error you received on our website in the deliver details box,
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great service help delivery guy when…
Great service help delivery guy when they say they will ring they do o
7 de junio de 2023
Respuesta de Bradfords - Bude BBS
Good Morning Mr Slater
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
I am happy to hear that you received a helpful delivery service, this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Order ready quickly, staff friendly and helpful
Placed an order through Bradfords and they had it ready for collection really quickly. Staff were super helpful and friendly. Will be using Bradfords again in the future :D
29 de mayo de 2023
Respuesta de Bradfords - Bude BBS
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us with your order for collection,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Just what I needed when I wanted it
Just what I needed when I wanted it, delivered promptly too
21 de mayo de 2023
Respuesta de Bradfords - Bude BBS
Good Morning DV
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Hassel free
Friendly driver and promptly delivered.
Easy to order and payment options via website.
5 de mayo de 2023
Respuesta de Bradfords - Bude BBS
Good Morning Mr Shakespeare
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback i am happy to hear that you received a prompt and friendly delivery service with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Very happy with all aspects of my…
Very happy with all aspects of my dealings with Bradford’s, from placing my order to the very helpful delivery driver.. 5*
12 de mayo de 2023
Respuesta de Bradfords - Bude BBS
Good Morning Mr Woods
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a helpful and friendly service from start to finish with your order,
Thank you for your kind words this has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Third order
Third order, drivers brilliant and helpful, prices very competitive. Yes great service.
4 de mayo de 2023
Respuesta de Bradfords - Bude BBS
Hi Franklin,
Thank you for taking the time to leave us a review.
I am glad to see that this is now your third order,
We hope to see you again soon.
Kind Regards,
Joe.
Very good service
Very good service. Prompt phonecall confirming order and delivery day. Personable and helpful delivery driver.
19 de abril de 2023
Respuesta de Bradfords - Bude BBS
Good Morning Graham
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a good service from our Bude branch from start to finish with your order,
Thank you for your feedback regarding the personable and helpful delivery provided this has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Ordered online on a Saturday morning as…
Ordered online on a Saturday morning as opening times said open until 2p.m. Arrived at 1:30 to find gates closed. Had to wait until Monday to pick up. Not a huge problem but annoyed at the fact that opening times are incorrect on website.
When went to pick turns out emails don’t always register on system.
All said the reason for 3 stars is the fact that the staff on the counter were very helpful and all sorted quickly. Probably not worth doing an online order though.
14 de abril de 2023
Respuesta de Bradfords - Bude BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
Our Bude branch have reported this and asked for it to be changed as they close at 12.00pm there
Kind Regards,
Joe.
Respuesta de Bradfords - Bude BBS
Good Afternoon Ken
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with us,
We hope to see you again soon.
Kind Regards,
Katie
Wrong product delivered
Wrong product delivered, I accept I may have clicked wrong item. However I took a sample of the stone I wanted in to be told this the correct product code. Ordered 2 bags even though wasn't happy I would have to pay a restocking price. Told them when ordering in store your driver disregarded what my wife had told him about placing the bags in 1st delivery. Only to come back and find the 2nd delivery was not the same other than it was 10mm. But was different stone, and the driver had taken the 1st bags back and placed the 2nd lot in the exact same place I said not to. Really not very happy
9 de abril de 2023
Respuesta de Bradfords - Bude BBS
Good Morning
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the product received and the delivery service provided by the branch.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Good Afternoon
Our branch has been in contact to advise that they have been in touch with yourselves to provide a suitable resolution.
If we can be of further help please do not hesitate to contact customer.services@bradfords.co.uk
Kind regards
Katie
Very helpful driver and tidy delivery
17 de abril de 2023
Respuesta de Bradfords - Bude BBS
Good Afternoon Colin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Products I wanted at a reasonable…
Products I wanted at a reasonable price, delivered when stated by nice and helpful driver,
2 de marzo de 2023
Respuesta de Bradfords - Bude BBS
Hi Mark,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
So easy
So easy ! When I added to my order they did their best to get it onto the orginal delivery slot (which they did).
Humans who wanted to help !!
10 de febrero de 2023
Respuesta de Bradfords - Bude BBS
Hi Matthew
Thank you for taking the time to leave us a review.
I am pleased that we were able to get both deliveries to you at the same time,
We hope to see you again soon.
Kind Regards,
Joe.
Nice to receive a phone call confirming…
Nice to receive a phone call confirming my online order had been received and letting me know what date to expect my delivery. I then got a text on the day with a time slot. Very efficient and good customer service.
9 de febrero de 2023
Respuesta de Bradfords - Bude BBS
Good Evening Gill
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with placing your order online and have received a good and efficient customer services from our Bude branch from start to finish with your order,
Your feedback will be passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.