Brakes Plus - Frisco - El Dorado Opiniones 

I had made an appointment for 9 am for brake service. After they pulled the SUV and looked at it, gave me estimate to get 4 new ceramic pads and adjust all 4 rotors, total cost $800 and promised the SUV will be ready between 11:30 am and noon. No one told me that they had to order all 4 pads and were waiting on it. At noon, my car was still not ready. My wife was waiting for me at the la fitness center. I had another appointment to attend at 2 pm. The manager on duty is Ms Keleigh Axelrod. The front desk guy has no clue about anything. This was my 1st visit and the shop didn't do it right as far as estimating the time to get my SUV ready. They take so many clients and most are here for extensive brake jobs and they don't have required parts in stock so they order them after you sign the service order.

Tay was very helpful. Service was fast, friendly, and thorough. They were trustworthy and transparent in pricing from the start. Tay blessed me with a discount and I will definitely be back.