Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Actually wounldnt have ordered if I had have read the reviews first but thankfully I didn't, absolutely cannot fault this company, delivery to Northern Ireland arrived within 3 days!!! Bought a sticky... Ver más

Valorada con 5 estrellas sobre 5

Fantastic bras size & fit really good also very comfortable. The stick on push up bra is excellent and stayed in place all night. Huge shout out to Ben from customer services who sorted out an exchang... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

This place is a scam. I ordered and they sent me the wrong size. I had to pay £5 to send back to them. 1 week later they never acknowledged my return request despite providing relevant information and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Was a bit dubious initially because there was only one review and prices were almost suspiciously low but was pleasantly surprised! Bra came within 3 days of date of dispatch and was almost exactly... Ver más

Información sobre la empresa

  1. Tienda de ropa interior

Escrito por la empresa

We're based in the UK and manufacture backless bras and accessories. Check us out at


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

123 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,8

Todas las opiniones

(123)

8 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

POOR CUSTOMER SERVICE

EXTREMELY POOR CUSTOMER SERVICE

I ordered a strapless adhesive bra which was delivered promptly. Unfortunately, the item did not fit and I decided to return it.
I have now sent SIX emails to customer service requesting a returns confirmation and have failed to get a response.
I would advise to avoid purchasing from this company.

25 de julio de 2022
Opinión espontánea
Logotipo de Bralux

Respuesta de Bralux

Hi Jillian,
Please can you check your Junk Folder for our replies? Alternatively please send me your order number and I will start the returns process for you. My email is: braluxofficial@outlook.com
Kind regards,
Ben

Valorada con 5 estrellas sobre 5

Lovely products and well packaged

Lovely products and well packaged! Thank u Ben at customer service for your help. Here is the review I said I would leave :) Rickie x

22 de julio de 2022
Opinión espontánea
Logotipo de Bralux

Respuesta de Bralux

Thank you, Rickie!

Valorada con 1 estrellas sobre 5

Really disappointed

Really disappointed and haven't even received my order yet. I have sent three emails to their customer service team using the email provided on the website and after a week... still no response. Have made an order 2 and a half weeks ago with information from the company that it has been shipped but nothing since then... I have been trying to get in contact multiple times to check the progress of my order but at this point with no replies - feels like a rip off. Really disappointed with the service but obviously cant comment on the quality of the products...

13 de julio de 2022
Opinión espontánea
Logotipo de Bralux

Respuesta de Bralux

Hi Priyanka,
We do not ship to Australia. I think you have the wrong franchise, we are the UK business.
Please can you email me your order details to braluxofficial@outlook.com ? I will contact the Australian franchise on your behalf to get things moving for you.
Kind regards,
Ben
Customer Service

Valorada con 1 estrellas sobre 5

Only 2 bras received instead of 3!

Still awaiting extra bra that was not in received order placed end of May despite being promised by “Helen” this would be rectified?? Come on guys get this sorted as absolute joke! Adhesive bra not great either, however thought as receiving supposedly 3 (instead of 2 received) deal wasn’t too bad and could utilise them somehow with extra boob tape. No longer responding to my messages either! Buyer beware! :-(

12 de julio de 2022
Opinión espontánea
Logotipo de Bralux

Respuesta de Bralux

Hi Lorraine,
I'm sorry to hear that you only received two bras instead of three. This must be down to human error. Please accept my apologies.
Please can you send me your order number, delivery address and what bra is missing to:
braluxofficial@outlook.com
We will send it right away.
Kind regards,
Ben

Valorada con 1 estrellas sobre 5

Rubbish

Rubbish - didn't fit or hold up. Have contacted customer service to request return details & after a week have had no response. They'll be saying next that I haven't contacted them within 14 days of receipt, crafty sods!! Oh, and their phone number on the receipt doesn't work. Bought through PayPal so hopefully their guarantee will cover me if I get no joy from Bralux. Wish I'd seen some reviews before I ordered. What a rip off.

11 de julio de 2022
Opinión espontánea
Logotipo de Bralux

Respuesta de Bralux

Dear Yvonne,
I'm sorry to hear you did not get on with the bra. We would recommend you try one of our bras with strap attachments if you have had issues with lift, these are really popular at the moment.
With regards to your query, we have replied to you multiple times. Your messages have been received. Please check your Outlook Junk Folder.
No, we will not be saying "that you haven't contacted them within 14 days of receipt". We would never deny a return provided at attempt to contact us has been made in the correct time slot, which yours has. Please consider removing this as this is false information and unfounded.
Best regards,
Ben
Customer Service

Valorada con 5 estrellas sobre 5

Thanks

Thank you Ben - great customer service!
Getting assistance for Bralux Australia
Really appreciate it thanks
Sally Byatt

24 de junio de 2022
Opinión espontánea
Logotipo de Bralux

Respuesta de Bralux

Dear Sally,

Thank you for the message.

We do not ship to Australia. This is Bralux United Kingdom. We are not affiliated with the Bralux Australia franchise.

If I can help you get through to them I will however I think you have the wrong business.

Please can you double check?

Kind regards,
Ben

Valorada con 5 estrellas sobre 5

The stick on bra and lifts fitted…

The stick on bra and lifts fitted perfectly. Helen at customer service was very helpful in pointing me towards the right bra.
Items came boxed, well packaged and were delivered within the 2-5 days I was promised.

24 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never arrived!

My order never arrived and all attempts to contact them have been ignored.

3 de mayo de 2022
Opinión espontánea
Logotipo de Bralux

Respuesta de Bralux

Hi Echo, we have recently re-dispatched your order to Australia. It can take some time to get to Australia from the UK but you should receive it within 2 weeks. Kind regards, Ben

Valorada con 2 estrellas sobre 5

Stick on bra

The bra, although it said it was supportive for larger breasts, was dreadful: absolutely useless. I had to send it back, at my expense and I am still awaiting my refund over a week later.

18 de abril de 2022
Valorada con 1 estrellas sobre 5

Bought in a G cup

Bought in a G cup. Absolutely rubbish! Did not hold the girls up. Save you money and don’t purchase!

7 de abril de 2022
Logotipo de Bralux

Respuesta de Bralux

Dear Helen, thank you for the feedback. We're sorry to hear you are unhappy with the sizing of this product.
If you had reached out to us with your concerns we could've exchanged free of charge for a different size or model, we have a large selection of Size G bras. Don't hesitate to email us at info@bralux.co.uk

- Ben

Valorada con 2 estrellas sobre 5

Product wasn’t suitable so I returned…

Product wasn’t suitable so I returned it at my own expense, still waiting on refund
I just received an email to say that I won’t be refunded as there was ‘hair and dirt’ on it. I realised as soon as I opened the box that it was unsuitable so didn’t even try it on. So be very wary, I ordered cup size E and knew by looking it wouldn’t fit, I sent it back, as I said, at my own expense, and they’re now claiming it has been worn. Absolute scam

5 de abril de 2022
Valorada con 4 estrellas sobre 5

Customer service

Great help from UK supplier, when my purchase did not arrive in Australia.

1 de abril de 2022
Opinión espontánea
Logotipo de Bralux

Respuesta de Bralux

Dear Caroline, we are a UK based business. I can see your location is Australia. Are you sure you ordered from Bralux.co.uk? Kind regards, Ben

Hi Caroline. We've been trying to contact you. Please can you check your junk folder? Kind regards, Ben

Valorada con 4 estrellas sobre 5

My stick on bras arrived promptly and…

My stick on bras arrived promptly and fitted perfectly- I followed your instructions for size guide. Haven’t had the opportunity to wear them properly yet but I did feel secure and supported when trying them on so not worried about using them.

30 de marzo de 2022
Logotipo de Bralux

Respuesta de Bralux

Thank you Annette!

Valorada con 1 estrellas sobre 5

I placed an order in September 2021

I placed an order in September 2021, I ordered two Bralux Freya - Underwired & Boost Cup Winged Stick On Bra in beige and one in black. I was notified that the black was out of stock and if I wanted another in the beige. I responded that I would have another beige. I am still waiting for a response after trying to contact the company multiple times and still no sign of the third product.

20 de febrero de 2022
Opinión espontánea
Logotipo de Bralux

Respuesta de Bralux

Hi Samatha, please can you let me know if you have recieved the bra? Our tracking is showing it as delivered. Kind regards, Tom https://www.royalmail.com/track-your-item#/tracking-results/32037353500036CDD4EC8

Valorada con 5 estrellas sobre 5

Super-affordable!!

Bralux Seamless Fabric Breast Lifts are so comfy and give a great shape to my chest part whenever I wear a sleeveless gown or top. Super-affordable!!

30 de diciembre de 2021
Opinión espontánea
Logotipo de Bralux

Respuesta de Bralux

Thank you Isabel!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más