Brampton Picture Framing Opiniones 

94
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

High quality picture framing, can mix and match with mounts/frames/glazing - and a good choice of frames, Have had two online orders now and am really pleased with the work, the careful packing and re... Ver más

Valorada con 5 estrellas sobre 5

Fabulous personalised service from start to finish! We wanted shaped custom mounts for 3 pieces of artwork. We had lots of time to discuss options, how we wanted them to look and what we could expect... Ver más

Valorada con 5 estrellas sobre 5

This is the second order I've received from Brampton Framing. Both times I've been delighted with the frames. Customer Support is excellent - so important when you're keen to get the measurements just... Ver más

Valorada con 5 estrellas sobre 5

I recently ordered a set of custom mounts with backing boards. Really pleased with the service. The mounts were precision cut to my specified dimensions, competively priced and delivered in a prompt... Ver más

Información sobre la empresa

  1. Tienda de marcos
  2. Tienda de suministros artísticos

Escrito por la empresa

Family-run business, based in Chesterfield, Derbyshire offering UK-wide delivery of picture mounts, frames, glazing & DIY framing supplies online, and a Fine Art Trade Guild Certified framing service in store.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

94 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(94)

23 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

What great service ...

I had a small card hand painted by my daughter in law that I wanted framed. It is really special to me. Although only one tiny picture to frame the advice on type of glass (it was for a south facing conservatory) and frame was absolutely incredible. Nothing was too much trouble and Sarah talked me through ideas and different suggestions. I know it was a small order and that sometimes companies only want to deal with the bigger orders but this certainly wasn't the case. The order was dealt with swiftly and I am so pleased with the result. It really was what I call "old fashioned service" and that doesn't happen often any more!! A huge thank you to everyone involved for making my card even more special and it now hangs in pride of place in my conservatory.

19 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brampton framing have matted and framed…

Brampton framing have matted and framed a number of pieces of art-work for me over the years. They have always done first-class work. I was especially appreciative of my request to match the grain patterns on the mitred corners making for a most elegant frame. Prices are reasonable. The service is friendly, never hurried and professional advice generously given.

24 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent quality and helpful customer service

Would very much recommend.
Very professional company, the website was very easy to use to find the frame that fitted what I wanted, and the quality is superb. I sent a lot of emails both before ordering to check their advice on what size to order and any extras they would advise, and after ordering to check how to assemble, and their customer service team were very helpful and prompt with replying. Also when my acrylic was damaged in transit they provided a replacement immediately.
They have literally hundreds of different frame options and can filter by various requirements such as colour, width etc. There are also various glass and acrylic options ranging from standard low cost to very high quality UV protection. For the quality of the frames and accessories I think they are very reasonably priced and there is a huge range in prices among the different options too depending on your preferences.
It was also very helpful to be able to order samples for 60p so I could compare directly next to the picture - on the website you can upload your picture and see it with the frame there, but of course the colours and details will look slightly different in real life compared to a screen.
Overall I am very happy with my purchase as well as the whole process, and I am now going to buy my sister a frame too :)

8 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best framers I have ever used

I have used Brampton Framing 8 or 9 times now, and would not now go anywhere else. After a lifetime of using high street framers, I can confidently say Brampton are a higher quality, have a greater range of frames, and are better value for money than all the others. This is particularly true if you are ordering museum quality mounts and glass, for which their prices are extraordinarily good.

6 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top tier framing company

Top tier framing company. Somehow this company has managed to make custom frames with a fast turnaround, good prices, and high quality.

They can make almost anything, really amazing service. Have ordered two frames in the past, both turned out super nice and delivered perfectly, wrapped up safely with no damage.

15 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very good framing service

Brampton provide a very good service. I've ordered lots of frames from them and they've always turned up in excellent condition and on time. I've tried a couple of other online framing companies in the past and Brampton have been far better (also they ship small and medium frames with glass, unlike some others that will only ship with acrylic glazing, I have never had a breakage).

12 de octubre de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Short order

I ordered 5 pieces of 2.5mm backing board. After a 5 day wait - i got just 4 of them. How hard is it to get such a simple order right?
EDIT: Brampton responded to my emails quickly, apologised and prioritised the missing piece for despatch on Monday (today is Friday) Then I asked for a £5 goodwill instead of waiting in all day for the one piece and they processed this refund very quickly, so they recovered a bad situation well.
Thanks for reply. Had bets here on you blaming "new staff".

8 de septiembre de 2023
Opinión espontánea
Logotipo de Brampton Picture Framing

Respuesta de Brampton Picture Framing

Hi, thank you for your edited review.

Our Workshop does have to work pretty fast to get through all the orders we process, and we do have a couple of new members of staff at the moment but you're right, it was an error that we should have spotted before your order was dispatched.

Customer satisfaction is really important to us so we're pleased that you felt we recovered the situation, and hope you'll shop with us again.

Valorada con 5 estrellas sobre 5

Absolutely outstanding

Absolutely outstanding service and product at a very competitive price. Ordered two bespoke mounts which arrived promptly and so well wrapped. Thanks ever so much

7 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. One of my frames arrived with a tiny flaw in the glass and Brampton replaced immediately with a new sheet. I've ordered several frames from Brampton and always happy with the product and service.

9 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Utterly Brilliant Service

Utterly brilliant service. From first-rate sales assistance to impeccable packaging for transportation, Brampton is my go to company for chop-service framing. Cannot rate them highly enough.

23 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

I have ordered from this Company on numerous occasions and have always had a great service with speedy delivery. Highly recommend and will definitely be using their service in the near future.

22 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exemplary service and product quality.

The ordering process is straightforward and even though I needed something not listed I was able to message Brampton's immediately and received a quote by return email. Helpful and pleasant staff (Charlotte) when I rang to confirm and pay, even though she was busy.
My order has arrived promptly today, and the standard of both the goods and the packaging is of an extremely high standard.
I wouldn't go anywhere else.

29 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top class service

I only bought some glass for an unusually sized frame, but the ease of ordering, the price, the speed which it arrived, the secure packaging and the exact dimensions all deserve 5 stars.

4 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great advice and professional help

I needed help with framing a vintage jigsaw. Charlotte at Brampton Framing was extremely helpful and patient in helping me choose the correct picture mount and undermount for my frame. The mounts were delivered on time and very safely packaged. I would definitely recommend this company for their advice, service and professionalism. Many thanks.

28 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delighted with top quality products

This is the second order I've received from Brampton Framing. Both times I've been delighted with the frames. Customer Support is excellent - so important when you're keen to get the measurements just right! Quality is top notch too! I was particularly pleased with a "barefaced" frame I ordered which I was able to paint to match a previous frame I had - both pictures now look great together.

14 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Custom oval mount

Ordered a custom oval mount. They were really helpful in advising on what was possible. Good quality materials and cutting. Very reasonably priced both for the product and the P& P. Delivered quicker than expected and extremely well packed with zero damage. Highly recommended!

3 de febrero de 2022
Opinión espontánea

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