they went above and beyond to be helpful. They got me what I needed on time (although didn’t send me a notification when it arrived). But as a first time customer, I would definitely use them again.
La empresa ha respondido
Unit 8, 256 Kingsway North, Team Valley Trading Estate, NE11 0JS Gateshead, GB
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they went above and beyond to be helpful. They got me what I needed on time (although didn’t send me a notification when it arrived). But as a first time customer, I would definitely use them again.
La empresa ha respondido
Very competitive price for hire of an electric wacker plate. Staff very friendly and helpful rearranging dates when I had to cancel original hire date. Plate immaculately clean. Staff helped me manoeu... Ver más
La empresa ha respondido
Requested for solid tines on the aerator that I hired, however, it came with hollow ones. One of the tines broke so had to go back for a replacement but couldn't get this sorted for 24 hours. Was offe... Ver más
La empresa ha respondido
Staff always go above and beyond to help. I've only hired a few times from this store using collection, but it's so easy to do online. They'll also help you get the stuff into the car. A bit of... Ver más
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Unit 8, 256 Kingsway North, Team Valley Trading Estate, NE11 0JS, Gateshead, Reino Unido
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Arranged hire of tile cutter from Gateshead branch a week in advance, turned up to collect and no cutter and no attempt to get one - one of the worst companies I’ve dealt with

Respuesta de Brandon Hire Station - Gateshead
Staff did their very best to help me get the DiY job done correctly with expert advice and suggestions.

Respuesta de Brandon Hire Station - Gateshead
Fast service and the tool I wanted was readily available locally

Respuesta de Brandon Hire Station - Gateshead
Staff always go above and beyond to help.
I've only hired a few times from this store using collection, but it's so easy to do online. They'll also help you get the stuff into the car.
A bit of a technical error once meant that the item I hired wasn't actually at their shop for me to collect. I turned up to collect and they sorted out a delivery then and there. They delivered what I needed soon as I got back home.
Very competitive price for hire of an electric wacker plate. Staff very friendly and helpful rearranging dates when I had to cancel original hire date. Plate immaculately clean. Staff helped me manoeuvre heavy plate into car. Couldn't fault the service. Would recommend.

Respuesta de Brandon Hire Station - Gateshead
The product and service were great. My only issue was that you can only order online and I was expecting to collect but had a delivery instead. It still worked out well as the delivery was early and actually saved me time going to collect. I then dropped them off myself and it was easy to do so and a smooth process.

Respuesta de Brandon Hire Station - Gateshead

Respuesta de Brandon Hire Station - Gateshead

Respuesta de Brandon Hire Station - Gateshead
Requested for solid tines on the aerator that I hired, however, it came with hollow ones. One of the tines broke so had to go back for a replacement but couldn't get this sorted for 24 hours. Was offered a delivery but no one was available on site at the time. Customer service was good but the delay meant I wasn't able to finish the job before it had to be returned. Had to pay for pick up because I was trying to get the job finished because of the set back.

Respuesta de Brandon Hire Station - Gateshead
No hassle delivered and picked up when they said the would, cost agreed and booked online, really good service 👍
Outstanding !!!!
Got us out of a hole with HSS cowboys within half an hour.
Honest, polite and cheaper than the HSS cowboys that let us down over 2 days.
Staff made it a straightforward transaction due to their friendly and business approach to what I required.
We hired a hydraulic log splitter and our overall experience was very good. We would have preferred the horizontal model to the vertical version that was delivered but it did the job.
Our selected hire period was changed due to the royal funeral arrangements, but the communication was good and our task was not unduly affected.
We experienced a minor operational difficulty which was promptly attended to by an immediate call-out - brilliant service!
Absolutely recommend, fast service, great price, especially delivery driver, very very friendly, thank you very much.👍👍👍
Professional service, competitively priced hire. Staff very helpful too
Used the collect and return service to save money. Used their Gateshead where everyone I dealt at the Gateshead branch was very friendly, knowledgeable and helpful. How refreshing!
Good value and range.
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