The machine hired, a stump grinder, worked very well and did what was required until the starter cord broke. There was no time to fix it that afternoon so it was fixed on site the following morning b... Ver más
La empresa ha respondido
27-31 Woodneuk Road, Darnley Industrial Estate, G53 7QS Glasgow, GB
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The machine hired, a stump grinder, worked very well and did what was required until the starter cord broke. There was no time to fix it that afternoon so it was fixed on site the following morning b... Ver más
La empresa ha respondido
Guys at Glasgow Darnley friendly & helpful.Very reasonable rate for my 5 day cement mixer hire. No probs.
La empresa ha respondido
Needed a dehumidifier quickly after an incident. The staff could not have been more helpful in getting one prepped for me and helping me with the booking process.
La empresa ha respondido
Hired equipment online which was simple and straightforward to do. The Pick up from the local Branch went exactly as requested. Branch staff were friendly and helpful with advice.
La empresa ha respondido
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
27-31 Woodneuk Road, Darnley Industrial Estate, G53 7QS, Glasgow, Reino Unido
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Originally made a call to enquire about products. Got some great help and advice. Got the products offer the week end to get the job done. The guys the delivered and picked up the the equipment the great as well.

Respuesta de Brandon Hire Station - Glasgow Darnley
I tried to hire a piece of equipment from the Darnley branch. Over the course of a week I have called the office 5 times and spoke to employees none of whom could tell me if and when I could get the equipment. All stated they would call me back, none did. Still cannot get the item required and will not use Brandon Hire Station in the future. Extremely poor service.

Respuesta de Brandon Hire Station - Glasgow Darnley
staff at depot
can't remember his name but he also explained where
all the parts go very helpful

Respuesta de Brandon Hire Station - Glasgow Darnley
The staff were excellent, they went the extra mile to ensure I had everything I needed to get my job done. Best customer service I have had in a very long time

Respuesta de Brandon Hire Station - Glasgow Darnley
Great service and hire product. No issues from booking to return. Good equipment and the delivery and return went without issue.

Respuesta de Brandon Hire Station - Glasgow Darnley
Great service from the team. First dehumidifier didn’t work, swapped it over and gave additional days for lost time and inconvenience of having to return.

Respuesta de Brandon Hire Station - Glasgow Darnley
Great staff who were more than helpful and friendly to help out with my order. Would definitely use again and recommend to friends.

Respuesta de Brandon Hire Station - Glasgow Darnley

Respuesta de Brandon Hire Station - Glasgow Darnley
I don't know if these guys are just severely understaffed, they're dead on to speak to and maybe mean well but... Equipment was not picked up until weeks after off-hire. Site had long closed by then so we had to store it until they eventually came to pick it up. Had to call multiple times to remind them to do so. Then they tried to charge us for the period in which they failed to collect it. We're looking for a different supplier now...

Respuesta de Brandon Hire Station - Glasgow Darnley
The welcome, advice and support, information and the humour was all very much appreciated as was the materials and paperwork. Nothing was a problem.

Respuesta de Brandon Hire Station - Glasgow Darnley

Respuesta de Brandon Hire Station - Glasgow Darnley
Hired a platform, easy to order, good communication re delivery and pick. Would definitely use again and recommend.

Respuesta de Brandon Hire Station - Glasgow Darnley
Great staff and always the best priced hire company when shopping around.

Respuesta de Brandon Hire Station - Glasgow Darnley
Darnley staff couldn’t have been more helpful. Will use again.

Respuesta de Brandon Hire Station - Glasgow Darnley
The staff were excellent. Recommended and alternative product that was safer and worked perfectly. Saving me time and money. Very satisfied and will be back if I need anything they can offer.
Brilliant service and very helpful staff. Defo recommend and will use again. And great prices
Machines didn’t work and had them changed. Lots of chasing up. New machine which extracted only 1.5 buckets of water. Unfit machinery for hire. Have left multiple messages and been ignored. I want a refund. Got a machine from a colleague and it’s getting 20 lites a day. I’ve been charged over £300 and it’s shameful!
Great service, very easy to hire tools , very quick delivery and reasonable price ! Highly recommend
Needed to hire tool for just a day and the staff made it happen .. awesome and helpfull
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