Hire of concrete breaker, chisels and transformer. Staff friendly and helpful. Online communications good. Received equipment, first issue was the breaker was too big heavy and bulky I had used a smal... Ver más
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Rendel Street, West Marsh Industrial Estate, DN31 1SF Grimsby, GB
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Hire of concrete breaker, chisels and transformer. Staff friendly and helpful. Online communications good. Received equipment, first issue was the breaker was too big heavy and bulky I had used a smal... Ver más
La empresa ha respondido
Hired a Gantry from these guys on very short notice for a customer, and the service was absolutely amazing. Nothing was to much trouble, response time was spectacular and Sarah and Shane who I dealt... Ver más
I find it far easier to rent say, a wheelbarrow or mitre saw for three or four days for a one off job rather than buying same and leaving it unused for months/years on end taking up garage space.... Ver más
Grimsby Branch, 5 star service from start to finish. Communication with Sarah the Manager was brilliant, by email or phone. Can't fault them. Professional, reliable, efficient throughout process. Than... Ver más
La empresa ha respondido
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Rendel Street, West Marsh Industrial Estate, DN31 1SF, Grimsby, Reino Unido
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Hired some trestles and planks from this firm good quality gear and came on time.

Respuesta de Brandon Hire Station - Grimsby
Point blanked refused to help me lift wacker plate in the back of my car. Watched me struggle and could see the staff smiling behind the counter. There were 2 staff who could have helped but left me to lift on my own.

Respuesta de Brandon Hire Station - Grimsby
Great service!
Super simple booking process, item was ready as soon as we arrived.

Respuesta de Brandon Hire Station - Grimsby
Information supplied on machine and collection arrangements were all accurate.
Machine did exactly what is was asked to do. Staff friendly and helpful.
Grimsby Branch, 5 star service from start to finish. Communication with Sarah the Manager was brilliant, by email or phone. Can't fault them. Professional, reliable, efficient throughout process. Thank you

Respuesta de Brandon Hire Station - Grimsby
Very helpful and extremely efficient staff

Respuesta de Brandon Hire Station - Grimsby
Brandon Tool Hire were a pleasure to deal with and extended my hire when required. Friendly staff, great price and good tools, highly recommend.

Respuesta de Brandon Hire Station - Grimsby
Unbelievable price and easy collection. Drop off no dramas just as easy as pick-up polite friendly staff easy to book items needed.

Respuesta de Brandon Hire Station - Grimsby
Excellent service was provided when we recently hired a cement mixer. Staff very helpful .

Respuesta de Brandon Hire Station - Grimsby
Fast and an effective service the staff are very friendly and helpful

Respuesta de Brandon Hire Station - Grimsby
Brilliant service from the Grimsby team again. Polite, friendly, and punctual 👍

Respuesta de Brandon Hire Station - Grimsby
I find it far easier to rent say, a wheelbarrow or mitre saw for three or four days for a one off job rather than buying same and leaving it unused for months/years on end taking up garage space.
I chose Brandon because it was one of the three or four hire firms in my general area (Grimsby), but the only one to have consistently good reviews.
The hire process is slick and easily completed online, and the items are ready for pickup on arrival, returning them is a breeze also. I always choose pickup, as I have a van, but delivery and pickup is always available for a fee.
I have used them now on multiple occasions and I'm happy to leave a positive review. Be aware though that just pitching up to a Brandon station out of the blue to hire something will probably require some sort of deposit, whilst setting up an account and hiring online is painless. Use Brandon Hire with confidence.
Hope this helped!
Hired a Gantry from these guys on very short notice for a customer, and the service was absolutely amazing. Nothing was to much trouble, response time was spectacular and Sarah and Shane who I dealt with were a delight. Would not hesitate to use them for our business again at all. Would highly recommend.
Hire of concrete breaker, chisels and transformer. Staff friendly and helpful. Online communications good. Received equipment, first issue was the breaker was too big heavy and bulky I had used a smaller breaker from Brandons previously and much better sized for the task in hand. Secondly the breaker was supplied with wrong sized chisels, so my first use of the breaker was very difficult as chisels were dropping out while trying to contend with a very heavy machine. This was remedied when making enquiries and taking back to the hire station where the fitter had recognised the issue immediately. New right size chisel were provided.

Respuesta de Brandon Hire Station - Grimsby
Great customer service and my tools were ready to pick as arranged
Delivery was great got the job done faster that expected rang up to say we where finished and they collected it early the next morning and refunded me for that day as we originally book the equipment for two days
Very pleased with the service at Grimsby
Initially hired some Sanders for the weekend, which ended up not working all that great. These things happen, slight hiccups happen, though was a tad worried that we was going to encounter difficulties in refunds or rebooking. Not the case at all, after a quick chat we was given a full refund and the next weekend we had free we tried hiring the Sanders again. EVERYTHING worked spot on.
Both the lady and chap behind the counter was super helpful and polite. Brilliant service, will use again without hesitation. This review should only give you more confidence in using GY Brandon Hire!!!
I hired two dehumidifiers from the Grimsby branch for two days (Order No.540005473). When they were plugged in it tripped the breakers. New breakers were delivered which still tripped. I arranged for the branch to collect a day early because they were of no use. I was still charged the full amount. I explained to the manager I had recently had a full electrical test on the house and there was no issue with the house electrics and it was their units that were tripping and not the house electrics. I asked if there was a compromise on the hire cost as neither party could definitely say were the problem was. I was told no. I rang customer service who transferred me back to the branch to be told again, nothing would be done. Rang customer services again who transferred me back to branch, and guess what? I was told nothing could be done. I was then told by the branch they would not refund any money as I had paid a lower price in the first place. Its irrelevant what I paid if I cant get it to work.

Respuesta de Brandon Hire Station - Grimsby
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