Found the staff to be very helpful. Needed to change date for equipment hire at short notice twice due to product not turning up. Friendly accommodating and humorous. Very pleasant experience. Will us... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnits 31A - 31B, Tribune Drive, Trinity Trading Estate, ME10 2PG Sittingbourne, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Very easy and straightforward collection and drop off. Scaffold tower was in good condition. No other hiring company can compete with Brandon. 5 Stars all day long.
La empresa ha respondido
Service is as great and staff really helpful, but hired tool was old, overused and substandard.
La empresa ha respondido
They gave me a few more days as I had a problem with the whacker plate they totally understood brought me a new one straight away I give these guys a big thumbs up 👍🏼
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Información de contacto
Units 31A - 31B, Tribune Drive, Trinity Trading Estate, ME10 2PG, Sittingbourne, Reino Unido
- 01795 429 687
4,7
Excelente
25 opiniones
Ha contestado el 99% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Recommended
Equipment in good condition. Delivered and collected as arranged. Thank you
6 de octubre de 2025
Respuesta de Brandon Hire Station - Sittingbourne
Hi Chris, thank you for your positive review and recommendation. We're pleased to hear that you were happy with your equipment and the reliable delivery service you received from the team. If you have any other equipment needs in the future, please don't hesitate to reach out. Kind regards, the Brandon Hire Station team.
great all round service
Prompt delivery and collection. Clear pricing and good communication before, during and after the hire period. Definitely recommend.
29 de septiembre de 2025
Respuesta de Brandon Hire Station - Sittingbourne
Hi Christopher, thank you for your review. We're pleased to hear that you received prompt service and good communication during your hire experience. Your recommendation is greatly appreciated and we hope to see you again soon. Kind regards, the Brandon Hire Station team.
Hired plate vibrator but only needed…
Hired plate vibrator but only needed for couple of hours so was returned before half day was used, chap that delivered and collected it was very friendly and to top it off I got a part refund due to only using it for short period which was unexpected supprise 👍👍👍👍
8 de mayo de 2025
Opinión espontánea
Respuesta de Brandon Hire Station - Sittingbourne
Hi, thank you for your positive review about your recent vibrating plate hire! We're pleased to hear that you were happy with the service you received and hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Super pleasant staff
Super pleasant staff. Easy hire process. 2nd visit and won't be the last.
25 de abril de 2025
Opinión espontánea
Respuesta de Brandon Hire Station - Sittingbourne
Hi Andre, thank you for your review! We're delighted to hear that our team made your experience positive and that the hire process was easy. We look forward to welcoming you back for your next visit. Kind regards, the Brandon Hire Station team.
Carl was absolutely great with my…
Carl was absolutely great with my order, gave great advice and made hire very easy and convenient. Thanks
21 de abril de 2025
Opinión espontánea
Respuesta de Brandon Hire Station - Sittingbourne
Hi Chino, thank you for your 5-star review. We're pleased to hear that Carl provided great advice and made your hire experience easy and convenient. Your recommendation is greatly appreciated and we hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Right trolley for the job
The trolley I hired was originally unavailable but as it turned out they had a better alternative for a cheaper price... job done
12 de noviembre de 2024
Respuesta de Brandon Hire Station - Sittingbourne
Hi Michael, thank you for your 5-star review. We're delighted to hear that we could provide you with a better alternative at a cheaper price, ensuring the job was done to your satisfaction. Kind regards, the Brandon Hire Station team.
super service
Thank you for being very helpful and all the advice received. Pat.
14 de octubre de 2024
Opinión espontánea
Respuesta de Brandon Hire Station - Sittingbourne
Hi Pat, thank you for your positive feedback. We're very pleased to hear that you found our Sittingbourne team helpful and appreciated the advice they provided. Kind regards, the Brandon Hire Station team.
Respuesta de Brandon Hire Station - Sittingbourne
Hi Craig, thank you for your feedback. We're pleased to hear that you found our team helpful and professional during your hire. Kind regards, the Brandon Hire Station team.
Great service and communication
Great service and communication. Everything dropped off and picked up on time. Can’t fault
26 de julio de 2024
Respuesta de Brandon Hire Station - Sittingbourne
Hi Mr Thomas, thank you for your 5-star review. We're delighted to hear that you were pleased with our service and communication, and that everything was dropped off and picked up on time. Kind regards, the Brandon Hire Station team.
Easy, friendly, professional
Just had great service in this store. Thank you very much!
20 de agosto de 2024
Opinión espontánea
Respuesta de Brandon Hire Station - Sittingbourne
Hi Andrew, thank you for your positive feedback. We're pleased to hear that you had a great experience at our Sittingbourne branch. Kind regards, the Brandon Hire Station team.
Router Received by your staff in a polite and…
Received by your staff in a polite and efficient manner, the service was prompt and was able to meet all of my requirements.
And I will use and recommend your branch in sittingbourne in the future.
19 de agosto de 2024
Opinión espontánea
Respuesta de Brandon Hire Station - Sittingbourne
Good afternoon, thank you for your 5-star review. We're delighted to hear that our Sittingbourne branch was able to meet all your requirements with prompt and efficient service. We appreciate your recommendation and look forward to seeing you again in the future! Kind regards, the Brandon Hire Station team.
Nice cheerful staff xx
15 de agosto de 2024
Opinión espontánea
Respuesta de Brandon Hire Station - Sittingbourne
Hi Justin, thank you for your 5-star review! We're delighted to hear that you found our Sittingbourne team friendly during your hire. Kind regards, the Brandon Hire Station team.
Highly Recommend
Very easy and straightforward collection and drop off.
Scaffold tower was in good condition.
No other hiring company can compete with Brandon.
5 Stars all day long.
6 de mayo de 2024
Respuesta de Brandon Hire Station - Sittingbourne
Hi Craig, thank you for your 5-star review! We're delighted to hear that you found our collection and drop-off process easy and straightforward, and that the scaffold tower was in good condition. We appreciate your kind words and are thrilled to be your top choice for hiring equipment. Kind regards, the Brandon Hire Station team.
Respuesta de Brandon Hire Station - Sittingbourne
Hi Andrew, thank you for your 5-star review. We're delighted to hear that you had a great experience with us and appreciate your recommendation. Kind regards, the Brandon Hire Station team.
Great stuff
Found the staff to be very helpful. Needed to change date for equipment hire at short notice twice due to product not turning up. Friendly accommodating and humorous. Very pleasant experience. Will use again.
27 de marzo de 2024
Respuesta de Brandon Hire Station - Sittingbourne
Hi Kevin, thank you for your positive feedback. We're glad to hear that our Sittingbourne team was helpful and accommodating during your equipment hire. We appreciate your review and look forward to assisting you again in the future. Kind regards, the Brandon Hire Station team.
Respuesta de Brandon Hire Station - Sittingbourne
Hi Grzegorz, thank you for your positive review. We're delighted to hear that you received excellent service from our Sittingbourne team. We appreciate your recommendation and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Very good service can't fault the company at all
They gave me a few more days as I had a problem with the whacker plate they totally understood brought me a new one straight away I give these guys a big thumbs up 👍🏼
29 de enero de 2024
Respuesta de Brandon Hire Station - Sittingbourne
Hi Peter, thank you for sharing your experience with us. We're glad that our Sittingbourne team could promptly assist you with the whacker plate issue and provide a replacement. Your positive feedback means a lot to us. We appreciate your support and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Respuesta de Brandon Hire Station - Sittingbourne
Good afternoon, thank you for your positive review. We're pleased to hear that you found our pick up service easy and received great service from our Sittingbourne team. Kind regards, the Brandon Hire Station team.
The hired tool wasn’t great, but the Staff and service was.
Service is as great and staff really helpful, but hired tool was old, overused and substandard.
15 de agosto de 2023
Respuesta de Brandon Hire Station - Sittingbourne
Good afternoon Alan, we're sorry to hear that our equipment did not meet the high standards we expect in this instance and apologise for any inconvenience this caused you. We appreciate your feedback and will use it to improve our processes and ensure this does not happen in future. Kind regards, the Brandon Hire Station team.
Great service and easy communication
14 de agosto de 2023
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.