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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The hood is solidly built and performs well. It runs quiet and pulls fume out well in comparison to those expansive ones. The 6" foil flex ducting provided with the hood is not necessary. A rigid pi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The delivery is pretty fast. Item safely packed no damage. The installation is not smooth mainly due to the template it comes with is paper template. It would be much better if its cupboard one. It to... Ver más

Valorada con 5 estrellas sobre 5

Informative and quick delivery. Very powerful, even better than the famous brand which cost 3X more. Beautiful in appearance ➕️ it's a smart voice control and gesture is responsive. Thank you

Valorada con 1 estrellas sobre 5

I reached out multiple times to customer support—both through their website and direct email—asking for status updates and got no response. With our builder needing direction, we had no choice but to... Ver más

Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

At brano, our vision is to redefine the kitchen experience by creating innovative, high-performance range hoods that combine stylish design with cutting-edge technology, offering control via voice, touch, and gesture. With brano, cooking becomes more than just an art form; it becomes pure enjoyment, a relaxed and elegant experience.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

24 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 33% de las opiniones negativas

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4,1

Todas las opiniones

(24)

24 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

good value

The hood is solidly built and performs well. It runs quiet and pulls fume out well in comparison to those expansive ones. The 6" foil flex ducting provided with the hood is not necessary. A rigid pipe is preferred for lower friction loss.

10 de junio de 2026
Opinión espontánea
Logotipo de Brano Home

Respuesta de Brano Home

Dear customer, could you please contact us? We will properly resolve the issue for you; please remember to indicate the source.

Valorada con 5 estrellas sobre 5

Informative and quick delivery

Informative and quick delivery. Very powerful, even better than the famous brand which cost 3X more. Beautiful in appearance ➕️ it's a smart voice control and gesture is responsive.
Thank you

7 de abril de 2026
Valorada con 5 estrellas sobre 5

Brano

No problem so far, my folks are very happy with the product.

15 de mayo de 2026
Valorada con 4 estrellas sobre 5

Love the unit so far

Love the unit so far. Still not installed since we are in process of building hood range chimney. But did a bench test and love the features. Also love the fact no wifi! The smarts are all built-in. Very very smart of you to do that. Unfortunately I ordered black and got stainless steel. But this is OK. I have since changed my mind. But you may want to fix the bug in your website ordering. Some future customer may become very upset.

17 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The delivery is pretty fast

The delivery is pretty fast. Item safely packed no damage. The installation is not smooth mainly due to the template it comes with is paper template. It would be much better if its cupboard one. It took my installation guy a while to drill holes correctly. Also the range hood is heavy and need two guys to install. The build is good and it works well. Would recommend it to other buyers.

29 de abril de 2026
Valorada con 5 estrellas sobre 5

I wanted to thank you again for the…

I wanted to thank you again for the excellent customer service. Although my range hood arrived with a minor issue, your team was very responsive and quickly provided a fair resolution. I am very satisfied with the support I received and would highly recommend Brano to others.

18 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

No customer support

I reached out multiple times to customer support—both through their website and direct email—asking for status updates and got no response. With our builder needing direction, we had no choice but to go another route. I sent a cancellation request on February 19th, and then the order still showed up almost a month later on March 17th.
Really frustrating experience overall—lack of communication made what should’ve been simple way more complicated than it needed to be.

18 de marzo de 2026
Valorada con 5 estrellas sobre 5

Great service and on-time delivery

I had a very good experience with this company. My order arrived on the expected delivery date, and everything went smoothly. The process was easy and reliable. I’m happy with the service and would order from them again.

25 de febrero de 2026
Valorada con 5 estrellas sobre 5

Overall very happy

The stainless felt more substantial than I anticipated, which helps the longevity given that small dings will be exaggerated in the reflection. Better suction compared with the previous over stove microwave I replaced. Rounded corners are also gracefully incorporated. I added additional screws to fortify the install, including into the rear bracket. Great value, would recommend.

13 de febrero de 2026
Valorada con 1 estrellas sobre 5

Worst customer service ever

The product itself is nice, unfortunately it didn't work for me and I've been trying to return it for 2 weeks with no response from customer service!

10 de febrero de 2026
Logotipo de Brano Home

Respuesta de Brano Home

Dear customer, we sincerely apologize for the delay in receiving your message due to the holiday. Your return request has been processed.

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