I had a very disappointing experience…
I had a very disappointing experience with Brazilian Shop. I purchased a bottle of cachaça expecting it to be delivered to my home, but it was stopped by U.S. Customs and I never received it.
Instead of taking responsibility or offering a refund, the company told me it was my responsibility to deal with customs and referred me to their terms and conditions. As a customer, I believe it is the seller's responsibility to understand the shipping restrictions before accepting an order. If a product cannot be delivered legally to a customer's location, the company should not sell it.
I paid for a product that I never received, and the customer service did not provide a satisfactory solution. Based on my experience, I cannot recommend this company.



