First time I've used this company and won't be the last. 1 of the shirts I ordered wasn't available so I was asked to pick an alternative which I did . I needed them for a birthday present , the deli... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I recieved the item and although marked as xxl it was too small. I e mailed 3 times as instructed by Debenhams and dstill havent heard from you re howto return. Please contact me, you have all my de... Ver más
La empresa ha respondido
My first order with Brian Oak. I loved the snazzy designs - so much more interesting than the usual mens' tailors. The shirts arrived very quickly and were packed beautifully with all the trimmings.... Ver más
La empresa ha respondido
Repeat order, which would suggest that the service and product quality is very good... and it was this time around too. Delighted again with my purchase, prompt delivery, happy to recommend.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Discover a wide range of premium menswear in the UK, Brian Oak making high-quality Shirts, Sweatshirts, Sweatpants, Denim jeans, Trousers, Rugby Shirts, Ties and more. Elevate your style with our carefully crafted, stylish clothing for every occasion.
Información de contacto
82 Douglas Road, RM11 1AR, Hornchurch London, Reino Unido
- +447950328498
- info@brianoak.com
- brianoak.com
4,5
Excelente
105 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very good Quality
The product is from a very good quality. Elevates my appearance as I am dealing with customers/passengers daily, being a SCHAUFER.
4 de abril de 2025
Respuesta de Brian Oak London
Dear Georgios Kakalis,
We are happy to receive your positive feedback. It's wonderful to know that our product's quality has met your expectations and contributes to your professional appearance. Thank you for choosing us!
Regards,
Team Brian Oak London
Great quality and quick turnaround.
Great quality and quick turnaround.
Well pleased with the shirts and will buy again from you.
25 de marzo de 2025
Respuesta de Brian Oak London
Your review really made our day! We are glad everything met your expectations and are excited for your next order. See you soon.
Regards,
Team Brian Oak London
Arrived on time and a good fit
Arrived on time and a good fit. Quality better than other online sellers. Good value.
24 de marzo de 2025
Opinión espontánea
Respuesta de Brian Oak London
Thank you for your kind words, Jeremy. We are pleased that you are satisfied with our quality and fit, and that you feel we offer good value for money.
We hope you enjoy wearing it.
Regards,
Team Brian Oak London
Respuesta de Brian Oak London
So happy to hear you loved your order. We cannot wait to serve you again soon.
Regards,
Team Brian Oak London
Very nice item very good material same big brand quality and less price
Very good service first order was a little small for me quick changed and delivered
28 de febrero de 2025
Respuesta de Brian Oak London
Thank you so much for your fantastic review! We are glad you enjoyed your purchase and our service.
Regards,
Team Brian Oak London
Smart and Well Made
Smart, well made jeans. Likes them so much I bought a second pair.
21 de febrero de 2025
Opinión espontánea
Respuesta de Brian Oak London
Thank you so much for your review, Neil! We are happy to hear that you love our jeans and that they were stylish and well-made enough for you to get a second pair. Nothing makes us happier than knowing our customers are enjoying their purchases.
We look forward to seeing you again soon.
Regards,
Team Brian Oak London
Great style !!
Good fit, at last my correct leg length, great style but material a bit thin !!
10 de febrero de 2025
Respuesta de Brian Oak London
Ronald, thank you for sharing your experience. We are delighted that you love the style and found the perfect leg length. We appreciate your feedback on the fabric and will certainly take it into consideration as we continue refining our products.
Looking forward to serving you again.
Regards,
Team Brian Oak London
Respuesta de Brian Oak London
Thank you so much, Brian! We are really happy to hear that you loved both the quality and our service.
Hope to see you back soon. Stay stylish!
Regards,
Team Brian Oak London
Purchased a rugby shirt and it was…
Purchased a rugby shirt and it was excellent quality at a good price. The delivery took a couple of days. I was highly satisfied with this company and its product.
20 de enero de 2025
Respuesta de Brian Oak London
Thank you so much for your feedback, Jane! We're happy to hear that you loved the quality of the rugby shirt and found it to be a great value. It’s wonderful to know that your shopping experience with Brian Oak met your expectations.
We look forward to serving you again soon!
Regards,
Team Brian Oak London
Respuesta de Brian Oak London
Hi Del Linton,
Thank you for your wonderful feedback! We are delighted that you appreciate both the quality of our items and our packaging. It is always our goal to deliver an exceptional experience, and we are so glad we could do that for you.
Regards,
Team Brian Oak London
Good Quality. Good Prices.
As always, good quality and excellent service at competitive prices from Brian Oak. Highly recommended.
13 de enero de 2025
Respuesta de Brian Oak London
Hi Neil,
Thank you for your kind words! We are so happy to hear that you have had another great experience with us. It means a lot to know you value our quality and prices. Your recommendation truly makes our day, and we cannot wait to welcome you back soon.
Regards,
Team Brian Oak London
Respuesta de Brian Oak London
Thank you so much. We are really happy to hear you had a great experience with the product, ordering, and delivery. Your feedback made our day!
Definitely recommend Brian Oak London
Definitely recommend Brian Oak London. Quality menswear at competitive prices. All items packaged with care and delivered fast. First class, friendly customer service, nothing is too much for them. Will certainly be purchasing from them again.
2 de diciembre de 2024
Opinión espontánea
Respuesta de Brian Oak London
Thank you so much Carolyn for your kind words. We are glad to know that you are happy with the quality of our menswear and our service. Packaging every item with care and delivering it swiftly is something we take great pride in. Knowing we could make your experience first-class means the world to us.
We cannot wait to welcome you back for your next purchase!
Regards,
Team Brian Oak London
Excellent Quality and Great Value for Money!
I bought a tie as a gift for my dad, and he absolutely loved the quality. He then asked me where I had purchased it, and I told him about this new brand, Brian Oak. He was so impressed that he ended up buying three formal shirts for £99—a great deal!
25 de octubre de 2024
Opinión espontánea
Respuesta de Brian Oak London
Thank you so much for sharing this wonderful story. We are so happy that your dad is enjoying our products. Hearing about moments like this is why we do what we do.
We are always here for you!
Regards,
Team Brian Oak London
The product is good quality and the…
The product is good quality and the delivery was fine, but I need to change the size and I don’t know how to return for exchange?
23 de diciembre de 2024
Respuesta de Brian Oak London
Dear James,
Thank you very much for your review. We are happy to know that you like the product and we apologies for the inconvenience in finding the exchange procedure.
We have a very generous return/exchange policy which you can find here (https://brianoak.com/pages/returns-refund-policy) along with the procedure on how to make the exchange.
In addition, we'll make sure that one of our team members calls you and guide you through the process.
We hope this information will resolve your query, and we wish you a happy new year.
I hard issue by delivery but later I…
I hard issue by delivery but later I was satisfied by the service.
And my order was what i expected.
23 de diciembre de 2024
Respuesta de Brian Oak London
We are sorry to hear about the initial delivery issue but so glad that you are happy with your order. We hope you enjoyed the complimentary shirt as a small gesture of our appreciation for your patience and understanding. We look forward to serving you again!
Exceptional Service and Outstanding Quality
I ordered a gift from Brian Oak for someone in UK, and I have to say, I’m really impressed. The delivery was super quick, way faster than I expected. The packaging was beautiful and perfect for gifting. And the quality was absolutely amazing. The person I gifted it to loved it, and honestly, I’m so happy with how everything turned out. Thank you, Brian Oak, for making the whole process so easy and special. Definitely ordering again!
16 de diciembre de 2024
Opinión espontánea
Respuesta de Brian Oak London
Thank you for your amazing feedback! We are so glad the gift was a hit and that you loved the quick delivery and packaging. It is great to know we made the experience special for you. We look forward to seeing you again. Thanks for choosing Brian Oak!
Brian Oak London Rugby Polo shirt is…
Brian Oak London Rugby Polo shirt is made with an exquisite materials. It's well fitting, made from high-quality cotton materials, stylish, good knitting and appropriate.
22 de diciembre de 2024
Opinión espontánea
Respuesta de Brian Oak London
Thank you for your wonderful feedback. We are delighted to hear you love the Brian Oak Rugby Polo Shirt and its quality, fit, and style. It is always our goal to deliver pieces that exceed expectations. We truly appreciate your support and look forward to serving you again.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.