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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

My time and money has been wasted. I started investing in Brickx almost 10 years ago. Now I cannot sell any of my brickx while making a profit. "Total Value" shown on the dashboard is not the realisab... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Some of the recent listings have been difficult to acquire bricks in. Maybe need to look at having 20,000 bricks instead of 10,000 per property. I feel many of the properties are overpriced and... Ver más

Valorada con 5 estrellas sobre 5

I've been using BrickX for about 18 months.  Platform works great. For me, the ability to invest small amounts in specific properties in a different market to where I own my own property is the major... Ver más

Valorada con 5 estrellas sobre 5

At first I thought BrickX might be too good to be true. I have now learned that my investment is secure due to the way BrickX has been established and that BrickX is operating solidly within Australia... Ver más

Información sobre la empresa

  1. Servicio de inversión
  2. Gestor de activos
  3. Promotor inmobiliario

Escrito por la empresa

A regulated fractional investment platform helping beginner to professional investors including self managed superannuation funds, financial advisers and fund managers to access either equity or debt investment syndications backed by residential, commercial, industrial or agricultural real estate property assets across Australia, with participation further enhanced by a secondary trading market.


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

135 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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2,6

Todas las opiniones

(135)

4 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Do Not Touch This Investment

Do Not Touch This Investment
I invested in 2017 and have not received any returns at all due to maintenance costs - so I am told - This has been occurring every month of every year from 2017 to 2022! The reports are always the same:
Sep 2022
There is no distribution payable for the month ending September 2022 due to the low cash reserve due to recent maintenance costs and letting expenses that have been incurred in addition to the recent 5 year anniversary vote process.costs that still need to be recovered. Distributions are expected to resume in late FY23.

3 de noviembre de 2022
Opinión espontánea
Logotipo de BrickX

Respuesta de BrickX

We realise the frustration that some may experience with certain investments they've made - unfortunately some properties go through periods of vacancy that may be caused by repair and maintenance requirements and added regulatory costs to ensure compliance of the trust don't help either - unfortunately those processes are required to remain compliant. We get how you feel as we've also done the work and charged $0 management fees for the first 5 years of the trust operating. Properties that were also bought that have financing costs are also bound to suffer in a high interest rate environment too. Property is typically a long game and as such investors will be required to either sell out at a price they are comfortable with or wait it out no different to what they would do with other investments.

Valorada con 1 estrellas sobre 5

Brick-X purchased 6/10A Challis Avenue

Brick-X purchased 6/10A Challis Avenue, Potts Point, NSW, 2011 in 2017 for $885000 (source realestate.com.au)
on 30 June 2022 it was valued at $885000 (source: email to brickX holders of this property)

BrickX holders now get to vote on whether this property should now be sold (for the same price it was purchased for 5 years ago)

This has to be the only property in Sydney that has not shown massive appreciation since 2017. Something doesnt add up

16 de agosto de 2022
Opinión espontánea
Logotipo de BrickX

Respuesta de BrickX

Thanks for your feedback - all properties are independently valued - this property has been valued as high as $950k - to maintain transparency and independence we have third party national valuers carry out these valuations to protect the interests of investors - some areas of Sydney have fared well and others have not, this property unfortunately has some ground to make up however comparable sales need to be taken into account as they can drag on the valuations received.

Valorada con 5 estrellas sobre 5

BrickX Support Team

I've been using BrickX for a couple of years now to help kickstart my financial stability. As with anything, it takes a while to see returns and only after 2 years later with the automated smart invest, you'll start to see constant returns coming in when properties are sold. That being said, I write this review as a property was sold and I had bricks sold and wasn't aware why. Wrote an email to the BrickX team during afterhours in the hopes I'll get a response by the next morning. To my surprise, the CEO himself responded to me within minutes. Goes to show the commitment behind the platform and the team, impressed is the word.

6 de marzo de 2022
Opinión espontánea
Logotipo de BrickX

Respuesta de BrickX

Thanks for the feedback and for using BrickX!

Valorada con 5 estrellas sobre 5

This is such an innovative way to…

This is such an innovative way to invest in property. It certainly offers any investor an opportunity to diversify as well as secure long term wealth for their children. Brilliant work and congratulations on launching it.

25 de noviembre de 2021
Opinión espontánea
Logotipo de BrickX

Respuesta de BrickX

Thanks for the feedback and for considering BrickX - we appreciate it!

Valorada con 5 estrellas sobre 5

Fabulous property platform

I recently stumbled onto the platform. It's a fantastic idea. It allows me to gain exposure to the property at a level and pace I can afford.
I don't have to worry about anything else other than hopefully the property market continuing to rise.
Essentially I am a landlord without needing to worry about paying for the stamp duties, bank loans, dealing with real estate agents or sometimes destructive tenants. It also allows me to cash in if my properties go up in value without any transaction fees.
It's a win win for the investors and whoever that came up with the idea.
I can see this platform being replicated overseas as it allows investors who often can't afford to get into the property markets to participate on the upside.

24 de noviembre de 2021
Opinión espontánea
Logotipo de BrickX

Respuesta de BrickX

Thanks for the insight you're giving to other and for considering BrickX - we appreciate it!

Valorada con 5 estrellas sobre 5

Great way to invest small amounts in…

Great way to invest small amounts in property opportunity without leverage. Our family uses this as a way to start the conversation with our children around the importance of property and to generate interest in the portfolio. A great platrorm!

22 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Broad selection of properties

I've been using BrickX for about 18 months.  Platform works great. For me, the ability to invest small amounts in specific properties in a different market to where I own my own property is the major selling point. The platform also provides lots of data on the specific properties, including being able to sort by whether the current brick price is above or below the most recent valuation.

22 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Clever way to get into the market

It is a really convenient way to get into the property market. The platform is user friendly and easy to navigate. The BrickX Team were very helpful and thoroughly explained all my investments options. Finding the whole process so far to be going very smoothly. Highly recommend!

22 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fees are extremely high

Fees are extremely high
- entry fees and exit fees when Bricks are bought and sold
- arrangement fees on property purchases
- Loans on properties are way above market rates
- valuations are not shared anymore and valuations are way below market.

Its a scam at the end of the day. Mirco Investing for Micro returns.

31 de octubre de 2021
Opinión espontánea
Logotipo de BrickX

Respuesta de BrickX

You raise some interesting feedback, so its a great opportunity here to provide additional context to ensure the insight is valuable:

1. Pre-Order fees on new issues are 0%.
2. Brick buy and sell trading fees are 0.50% (incl GST).
3. Arrangement (due diligence fees) range between 0.50% to 1.50% of the transaction value - this serves as a payment to compensate the work that goes into providing the investment option - unfortunately BrickX is not a free service.
4. The loans are at a higher rate due to the fact that they are limited liability non-recourse loans meaning that you as the investor are protected should anything go wrong you won't be chased up for money and the loan is not proportionately held against your own personal credit file.
5. Valuations are carried out by independent third parties (national valuers) who provide the valuations to BrickX at a corporate level, rather than directly to the retail investors - that is a contractual agreement we honour with them - no different to if an ASX company valued its assets it would not readily make that valuation available to its shareholders - noting however that we have the valuations submitted to auditors and compliance to ensure fairness, transparency and compliance with the enormous level of regulatory compliance by which we need to abide.
6. returns are subjective based on what an investor chooses to invest in - some want capital growth and no income, some want blended returns and some just want income - I can't speak for what you've chosen however investors are able to access options that meet each of these criteria across a broad offering of properties that continues to grow on the platform.

Valorada con 1 estrellas sobre 5

Avoid

Fees are super high and returns are very low - I speak from experience, my first brick was purchased Jan 17. Tax reporting gets more complicated the more properties you buy bricks in (the tax summary is per property not consolidated). Liquidity is terrible - they don't seem to understand that high transaction costs for buying and selling discourage an efficient market.

9 de enero de 2021
Opinión espontánea
Logotipo de BrickX

Respuesta de BrickX

Interesting feedback - appreciated as always.

In terms of fees - no fees were charged in the first 5 years, with fees of circa 0.50% charged on residential property asset which is more than commercial when compared to other offerings. You are right though some trusts have higher fees due to their specialist nature, some as high as 2% in fact however they were structured with a) a capital guarantee from the developer (fixed buy back price) and gross yields near 10% - complex structures do equate to higher fees due to the work involved in making them available to retail investors.

The Tax reporting is a standard reporting - that continues to evolve in line what is approved by our auditors and the ATO for that matter. Both of which we do not control.

Liquidity over the past year has ranged from 24 hours to 70 hours to sell bricks at the best offer price - much quicker than the conventional time in which it takes to sell property - yet we are also working on how to improve this also.

Valorada con 4 estrellas sobre 5

Great platform for micro-investing

I have been using this platform for micro investment since Aug 2019 and I am pretty satisfied with the way it works. For someone like me who can only spare a couple of dollars every now and then, this platform helps me to put my little savings in properties I like. Over time I have also earned some good return (1.5% - 2%) which is much better than me leaving it in the bank account. In addition, some of my bricks have actually increased in value in this short time which encourages me a little bit more. On the flip side, withdrawing the money can be bit of a trouble especially if you need the money ASAP. The liquidity of the bricks may not be quick enough given that these need to be purchased by other investors. Its definitely a long term option and they have recently added a few great properties at affordable prices.

13 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't use it!

Don't use it!
It looks amazing unless you need to withdraw your money.
My registered bank account with them is now closed and I need to change it on the system, but the dumb system doesn't allow me to change it.
Instead, I need to contact them which I did 3 times: 2x filling up the support form and one via email.
No one has answered me within 24h as they promise on their website.
I'm trying to reach them by phone at 02 8766 0566 but it is constantly busy - not working.
This company is a complete garbage.
Non-professional, archaic...
Don't be fooled by them, take their LinkedIn profile as an example: 2 people "work" for them - 1 is the founder and other is somebody who doesn't live in Australia. Weird no?

UPDATE: Received a call from someone on behalf of the company which told me that "for security reasons you cannot change this information... bla bla bla"...
After that, he deleted my bank account details and asked me to add my updated one there.
I have done that and requested to withdraw my money - which will take from 1 to 3 business days to be completed...
Let's see...

Anyway, AVOID IT!!!
When you buy Bricks you only can take your money back if somebody buys your brick, otherwise, your money will be stuck with this company.
Luckily somebody bought my brick and that's why I'm trying hard to take my money out.

12 de noviembre de 2020
Opinión espontánea
Valorada con 2 estrellas sobre 5

The platform looks good and is a great…

The platform looks good and is a great idea in place. However, after going through their PDS, fees seems very high. Whatever you earn through rent will mostly go to the fees. Only hope is the property value increase which is very long term yield and even if it performs good they will take 30% of it. Insane.

28 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

The BrickX team were really helpful in…

The BrickX team were really helpful in helping me set up my SMSF and explained really clearly my investment options – now I have my funds allocated monthly for me while I get up to date reporting on everything that happens – hassle free = A+

2 de septiembre de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Having read some of these reviews I…

Having read some of these reviews I cant see why as investors we dont understand that property is a long term investment not a short term one . Its a good fun investment but like anything patience is required . I would agree new owners seem to have lost some momentum . Sales of bricks is based on buyers and not the site fault . Overall I feel this is a 5 year investment returns per property are low agreed but the real return is in increased value

28 de julio de 2020
Opinión espontánea
Valorada con 2 estrellas sobre 5

Was a great platform

Was a great platform, but since new owners have taken over there have been no new properties. The one they have in the pipeline is constantly delayed. Communication is really poor especially compared to the old owners. Starting to lose faith in what is a great idea

15 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impressive platform!

Recently joined BrickX and most impressed with the platform. Extremely intuitive and easy to navigate around.
Love the concept and have also introduced the kids to it as a stepping stone into the property market.
Highly recommended!

27 de febrero de 2020
Opinión espontánea

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