Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Tyson is a good communicator with lots of patience. He is a pleasure to work with, especially when we meet after our loooong days.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tyson was very accommodating when I couldn’t figure out stuff on my computer. He’s very patient. Tyson is very good at explaining each part of HR that we were in which I really appreciate and looking... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jackie was fantastic! On my end, there was a technological set back and she was more than happy to pivot and did not let the change affect her demo. She was easy to understand, personable and extremel... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A warm welcome! Jackie was my first full interaction with BrightHR and our training session was fantastic. She was patient, thorough, and took the time to answer all of my questions. The tool i... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Consultoría de negocios e informática

Escrito por la empresa

BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We understand that It Pays to Play and provide businesses with the tools to become a part of this cultural shift. Our solution enables you to effortlessly implement HR admin processes, from approving vacation, logging sickness and tracking lateness, through to running reports and document management whilst also providing you with access to specialist expert knowledge on topics ranging from employment relations to happiness. We're igniting a fire in the HR industry that will reveal a brilliant new normal.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

332 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(332)

139 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Eleanor is excellent

She is very knowledgeable and was walking me through things.

26 de junio de 2025
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Johnnie,
Thank you kindly for taking the time to leave us five stars! We will be sure to pass this feedback over to Eleanor.
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Eleanor was wonderful.

Eleanor was wonderful.
My experience with her was simply fantastic. She patiently guided me through understanding and using the platforms effectively, answering my questions clearly and succinctly, and anticipating my concerns.

26 de junio de 2025
Opinión espontánea
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Respuesta de BrightHR Canada

Hi there,
Thank you kindly for this lovely review! We are glad to hear that Eleanor was of great support.
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Thanks, Eleanor, for an excellent experience!

Eleanor guided us through the BrightHR system with incredible clarity and expertise. She patiently answered every question, ensuring I felt confident using the platform’s features. Her detailed walkthrough of the software, paired with her thoughtful explanations and resource suggestions, made the process easy and pleasant. Grateful for her time, and expert customer service!

25 de junio de 2025
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Laurie,
Thank you so much for this wonderful review! We’re delighted to hear that your experience with Eleanor exceeded expectations. Your feedback is a testament to our team's dedication, and we will make sure it’s passed along. We appreciate you choosing us and look forward to continuing supporting you and your business!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Thanks Eleanor!

Eleanor took us through the nitty gritty of the application. She showed us the resources available and how to navigate the system. She was quite detailed and she displayed a good mastery of the application. She was very patient, answered all our questions and provided useful resources for ongoing support. We found the sessions quite valuable courtesy of Eleanor!

24 de junio de 2025
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Wale,
Thank you kindly for taking the time to leave us this wonderful feedback. We are very happy to hear that Eleanor was helpful in your onboarding session. We're grateful for the opportunity to partner with you in achieving your goals.
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Our team had a great onboarding call…

Our team had a great onboarding call from Eleanor. She was excellent at answering our questions and helping us navigate BrightHR.

23 de junio de 2025
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Jora,
Thank you kindly for this for this five star review! We will be sure to pass over this feedback to Eleanor as it is a trust testament of her hard work and dedication!
Regards,
BrightHR Canada

Valorada con 1 estrellas sobre 5

they use scam practices

What I liked least about BrightHR is the way they operate—everything about the experience feels misleading. They lock you into a contract that they claim is for a fixed term, but then they automatically extend it without giving any clear notice. You may think you're signing up for a short-term service, but suddenly you're stuck paying for much longer than expected. Trying to cancel is nearly impossible, and their customer service is almost non-existent. They only reach out when they're trying to sell you something else. It honestly feels like a scam, and I would strongly warn others to stay away.

5 de mayo de 2025
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Respuesta de BrightHR Canada

Hi there,
Thank you for bringing this to our attention. We understand the frustration this has caused and sincerely apologize for any inconvenience. We're committed to resolving this matter promptly. Our support team will reach out to you shortly to gather more details and work towards a solution that meets your needs.
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

A patient and professional Angel

Angel was very patient and professional in delivering quality and meaningful information in our sessions. Patient because I am not teck savvy when others are and she never made me feel behind or unqualified to use this people management software program. Thank you!

23 de junio de 2025
Opinión espontánea
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Respuesta de BrightHR Canada

Hi there,
Thank you for taking the time to leave such a lovely review! We are delighted to hear that Angel was so helpful. Your satisfaction is our utmost priority, and we're grateful for the opportunity to partner with you in achieving your goals!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Pranvir Singh was very helpful and had…

Pranvir Singh was very helpful and had great customer service!

19 de junio de 2025
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Robin,
Thank you very much for the five star review and feedback! We are happy to hear that you had a great experience with Pranvir.
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Thank you

Thank you for all your time and patience showing me how to navigate.

20 de junio de 2025
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Tracy,
Thank you very much for the five star review and lovely feedback!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Wonderful experience

Angel Ali was very knowledge, helpful and easy to follow and understand. She walked us through the platform with ease and answered all of our questions quickly and effectively. Fantastic experience.

20 de junio de 2025
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Chantal,
Thank you for letting us know about your recent positive experience! Your satisfaction is our utmost priority, and we're grateful for the opportunity to partner with you in achieving your goals.
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Friendly Experience

Tyson's knowledge and communication of the Bright Safe platform was excellent. Tyson was friendly and answered all and any questions that I asked.

Over all experience was fantastic.

17 de junio de 2025
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Derek,
Thank you very much for the five star review! We are glad to hear that Tyson supported you in your onboarding.
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Tyson was extremely helpful throughout…

Tyson was extremely helpful throughout the process. Clear, professional, and made everything smooth and easy. Great experience!

12 de junio de 2025
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Rahul,

Thank you for leaving a review of your recent experience. It’s great to know Tyson was so helpful. We will pass your feedback on!

Valorada con 5 estrellas sobre 5

Small Business Growth

Everything is clear and Concise. Tyson Tan was very patient and knowledgeable on the subject. It's nice to have companies also care about small businesses for growth.

11 de junio de 2025
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Hareesh,

At BrightHR, we work hard to ensure our customers receive great service, and we are happy to hear your positive feedback. Thank you for reviewing the experience you had with Tyson. We'll be sure to share this with him.

Valorada con 4 estrellas sobre 5

Simran was quick and informative

Simran was quick and informative, it was a great meeting. Thank you.

9 de junio de 2025
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Terri,
Thank you for your positive feedback!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Clear guidance and efficient onboarding.

Tyson Tan, our BrightHR Onboarding Specialist, has been very helpful during the onboarding process. He is patient with all my questions and is very knowledgable with all the functions of BrightHR.

4 de junio de 2025
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Jing,
Thank you very much for taking the time to let us know about your recent experience with Tyson. It's great to hear that you enjoyed his support, we will be sure to pass this feedback onto him!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Claudia has been exceptional!

Claudia has been exceptional!
She has supported our onboarding from day one forward!

3 de junio de 2025
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Tess,
Thank you for taking the time to leave us this feedback! We love to hear that Claudia has been a great support, we will be sure to pass this onto her. Have a lovely weekend!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

So far so good!

So far so good! Just started with my introduction to Bright HR. My expert was helpful and guided me through the HR app with ease. I'm looking forward to a long and prosperous partnership!

6 de junio de 2025
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Melanie,
Thank you for taking the time to leave such a lovely review! We appreciate your trust in BrightHR and look forward to continuing to support your business.
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Great Onboarding Experience

Angel was lovely to speak with. She gave me an onboarding call and went through the entire platform in details but also took time to answer any questions I had. Look forward to using the platform as it seems very user friendly. Thank you Angel and the BrightHR team

6 de junio de 2025
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Michelle,
Thank you kindly for the lovely feedback. We truly value your partnership and look forward to continuing to support your success.
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful. They created a package specifically for my small business and walked me through the set up process.

3 de junio de 2025
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Aaron,
Thank you so much for this feedback! We're grateful to partner up with you.
Regards,
BrightHR Canada

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