British Pride Opiniones 

540
•
TrustScore: 3 sobre 5

2,8

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Avoid! Very- very disappointed. I ordered a pair of King Charles III Gold-Plated Royal Cypher Brooch on 26 June, I paid £2.95 for the postage. Order No BP11944UK. It showed it would be deli... Ver más

Valorada con 5 estrellas sobre 5

I ordered an Ancient Submariners pin badge and got delivered an RAF Veterans badge ~ There is no phone number listed and I have emailed twice over two weeks with no reply ~ frankly very disappointe... Ver más

Valorada con 1 estrellas sobre 5

AVOID DELIVERY NOT RECEIVED DESPITE REMINDERS. ORDER 24/02/2026 No delivery to date 27/05/2026 Order ref #BP10718UK. Repeated excuses and promises to email queries CANNOT be Proud of the... Ver más

Valorada con 1 estrellas sobre 5

I ordered a Royal Navy veteran pin badge on 2/2/36 to celebrate my father’s 101st birthday only to receive the wrong badge (Merchant Navy) which took a month to deliver. I contacted them by email )nu... Ver más


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

540 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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2,8

Todas las opiniones

(540)

20 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

not impressed

ordered a couple poppies from these guys last year and they did not disappoint and delivery was quick however this year, is a different story. ordered a few more poppies at least 2 weeks ago and they have not arrived let alone an email saying they have been dispatched. i have sent multiple emails to the email on the website and have not received anything back.

28 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still know order and no tracking after 12 or more weeks

I am really sorry to say that my since my last review I still have to items I've paid for and no response to my emails.
details:
This email is to confirm your order on 07/30/2025.
Your order number is 6552.

Dear Andrew,

Thank you for your order.

Your order is being processed.

We'll send you another email when it's dispatched.

Please add our email hello britishpride uk to your contact list so you don't miss out on any updates.

Your order details are below

Order Details:
line.title
Official Royal Standard Shield Pin Badge
Quantity: 1
Total: $38.00

line.title
Queen's Platinum Jubilee Memorabilia Lapel Pin Badge Brooch ER II 70
Quantity: 1
Total: $30.00

line.title
The Late Queen's ER Elizabeth Regina and Red Flower Brooch - Silver
Quantity: 1
Total: $38.00

Subtotal: $106.00
Shipping: $17.00
Total: $123.00

I have sent a number of emails and still no response. I have bought from you before and the products were great. If I get no response from them then how can I fix a problem if there is one. There are other products that we want to collect but I can not by anymore until this is fixed. A response to this would have been nice. To quote the Rock band 'The Rolling Stones', "I can't get no satisfaction".
I am very disappointed. I always imagines that anything to so with the Royal British Legion and veterans would be above board that's why i trusted this site. So I don't know what to do? maybe I write to the legion and ask them.

31 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Didn't deliver, now unreachable

Bought a pin on their website in July, it was never delivered. I tried contacting them in the way they recommend, by replying to their emails or using the contact form on their website, but they never replied. As far as I can tell it's a scam website. Don't go near them.

4 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I HAVE ALWAYS BEEN SATISFIED WITH THE…

I HAVE ALWAYS BEEN SATISFIED WITH THE SERVICE
GET WHEN USING BRITISH PRIDE.
I CAN SEE WHAT THEY ARE OFFERING THEN AFTER
ORDERING THEY KEEP ME INFORMED OF THE STGES MY ORDER IS AT, THEN WHEN IT IS OUT FOR DELIVERY.
THANK YOU RALPH

2 de octubre de 2025
Valorada con 2 estrellas sobre 5

No response to emails for order update

I hate to write something bad as I’m sure it will be a great product but it seems to be the trend here and the only way to flag an order to British Pride. I ordered a pocket watch on the 4th September for my partners 30th birthday which was at the end of September. I had one email to confirm the order but nothing since. I’ve emailed multiple times and filled in the customer contact form to check the status of the order but I still haven’t received a reply. Please could you chase this order. Order number: BP64129.

4 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Remembrance

Delighted with my purchase of Tommy,Cross and flag,The item superb quality and double security pins,excellent service ,kept updated by British Pride,well packaged and delivered quickly,small pouch to keep it in,proud to wear it and explain where I purchased it,have had many quality items from this company and recommend them for quality and service⚓Retired Naval Veteran⚓⚓⚓⚓

19 de septiembre de 2025
Valorada con 1 estrellas sobre 5

Jonathan

Still no refund from the 20/08/2025 even though you said that you was going to refund me my money back into my account. This business is an absolute joke and scam.

3 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgusted ordered 6089 way back in…

Disgusted ordered 6089 way back in July, emailed several times, still no badge or reply to any of my 4 emails.
This company is leading fraudly no response, no refund. Special present for husbands birthday what a sham. DO NOT TRADE WITH THESE PEOPLE AS YOU LOSE YOUR MONEY,and in these days it is hard to come by.

5 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Refer to order number 6304 and wonder…

Refer to order number 6304 and wonder why this company is still trading. No goods no refund despite giving the information several times.
Rogue company who steals your money, does not provide the goods, no refund issued and ignores all correspondence.
Going by reviews seems I’m not the only one.
Buyer beware don’t use this company as you will be out of pocket with no goods to show for it.
Should be utterly ashamed.

15 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No order received

Put 2 orders with British Pride at end of July and beginning of August and still no sign of delivery. Have emailed requesting an update but no reply - if British Pride read this the order numbers were BP63677 and BP63843

10 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DISAPPOINTED

Please be so careful in using this company as once again I find myself having to write a review on Trustpilot as when you email no reply. I ordered a Paddington Bear badge in July order number BP64UK and still hasn't arrived. When I get a reply on Trustpilot they say they will give it their full attention and make sure that it will get posted or a will receive a full refund, neither has happened and can't stress enough how disappointed I am. This was a gift for a special occasion. If you reply please don't tell me you are looking into it I have heard it before. I just want the item I ordered or the refund you say I would receive it the item is no longer available. I am hoping you still have the item I ordered as it will still be a nice gift for the person I ordered it for,

Julie Ferri

22 de julio de 2025
Opinión espontánea
Logotipo de British Pride

Respuesta de British Pride

Dear Julie,

We are truly sorry for the ongoing disappointment and frustration this has caused you, especially as the badge was intended as a special gift. You are absolutely right, repeated assurances without resolution are not acceptable, and we take full responsibility for the delay and lack of clear updates.

If the Paddington Bear badge is still available, it will be dispatched immediately with tracking provided directly to you. If it is no longer in stock, we will process a full refund without delay.

Sincerely,

John

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