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Britwardrobe Opiniones 

7
•
TrustScore: 2.5 sobre 5

2,3

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2,3

Malo

TrustScore: 2.5 sobre 5

7 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,3

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(7)

7 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Britwardrobe doesn't deliver what is ordered.

I just received my order for a Men's Scotland Printed polo. What a disappointment. It arrived wadded up in a tiny plastic bag from China. I know because of the Chinese writing all over the package. The shirt looks nothing like the photo I based my purchase decision on. The quality of material is poor as is the construction of the shirt. It was marketed as 'cotton blend' when it is, in fact, made of polyester. And there is no Scottish flag on the sleeve either.The color of the shirt is also much darker than the one I ordered. The picture and description of the shirt misrepresents what was delivered. What I should have done was check out the reviews of your company, which is my fault. I was excited to get the shirt I saw, and what I got was a scam costing me $30. Either you aren't aware of what is coming out of your factory in China, or worse, you do know. And to make things even more questionable, I was charged in British pounds, from an American company, with the product being made in China.

22 de junio de 2026
Opinión espontánea
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Respuesta de Britwardrobe

Dear Customer, Thanks for letting us know about your experience. We’re sorry the product didn’t match what was shown. Our support team is ready to help, so please email them at service@britwardrobe.comwith your order details. We’ll get this sorted out for you.

Valorada con 1 estrellas sobre 5

Very disappointed

Very disappointed with this purchase. The T-shirt is nothing like the product that was advertised. The listing clearly states that the design is embroidered, but what I received is a cheap print on very thin, poor-quality fabric.

The product is misleading and nowhere near the quality shown in the advertisement. I’m glad I only ordered one shirt. I would not recommend buying from this seller.

5 de julio de 2026
Opinión espontánea
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Respuesta de Britwardrobe

Dear Customer, we deeply regret your feedback. We sincerely apologise that the product did not match its description and for the disappointment this has caused you.
Please send your order details and photographs of the product to service@britwardrobe.com. We have assigned a dedicated member of staff to deal with this matter urgently and will contact you within 24 hours to resolve the issue of your return or exchange.
Your satisfaction is of the utmost importance to us. We value your trust and will strive to improve our processes to prevent such situations from occurring again. Thank you for your understanding, and for giving us the opportunity to rectify this error.

Valorada con 1 estrellas sobre 5

Le résultat final est catastrophique

Le résultat final est catastrophique ! C’est juste de l’imprime sur un tissu de mauvais qualité… quelle déception

27 de junio de 2026
Opinión espontánea
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Respuesta de Britwardrobe

Cher client, nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires.

Nous sommes sincèrement désolés que votre récente expérience n'ait pas été à la hauteur de vos attentes et comprenons parfaitement votre frustration. Veuillez envoyer vos coordonnées à notre service client à l'adresse e-mail suivante : service@britwardrobe.com. Notre équipe du service client s'engage à vous apporter la meilleure solution possible dans les 24 heures. Nous vous remercions de nous donner l'opportunité de rectifier la situation.

Valorada con 1 estrellas sobre 5

Nothing like advertised shirts...

Nothing like the advertised T shirt. Bought 2 Scotland shirts, wasted my money here... Terrible quality and advert specifically states embroidered shirt. They’re poorly printed on thin material. Never again.

Update 4/7/26:
Had contact last week with this company again and they claim to have refunded me, and they asked me to write a better review because they will refund me.. contacted them 2 days ago again because I still haven’t received anything. They claim to have send it but I guess this my money is gone and this company is a complete scam.

26 de junio de 2026
Opinión espontánea
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Respuesta de Britwardrobe

Dear valued customer, thank you very much for providing us with your valuable feedback.
We are deeply sorry to learn that you are dissatisfied with the material and quality of the product you purchased. Ensuring that every product meets our quality standards is our responsibility, and clearly, we have failed to meet your expectations this time. We fully understand your disappointment and highly value your experience.
Please send the specific issues and relevant order information to our customer service email address: service@britwardrobe.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a proper solution.
We sincerely apologize again for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our service for you.

Valorada con 1 estrellas sobre 5

Nothing like the advertised T shirt

Nothing like the advertised T shirt. Terrible quality and advert specifically states embroidered cyclists. They’re poorly printed on thin material. Never again.

20 de junio de 2026
Opinión espontánea
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Respuesta de Britwardrobe

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@britwardrobe.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Valorada con 1 estrellas sobre 5

1/20

Very long delivery.
Packet cole from china.
Very poor quality. Only printing on T-shirt. Not the good coulour ...
Just receveur and directly put in the dustbin! .

Don t loose your money ! Don t buy it

17 de junio de 2026
Opinión espontánea
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Respuesta de Britwardrobe

Dear Customer:
Thank you for informing us of this matter. We sincerely apologize for the extended delivery time and the product quality not meeting your expectations. This is certainly not the experience we want our customers to have.
We hope to resolve your issue properly. To resolve this as quickly as possible, please contact our customer service team at service@britwardrobe.com with your order number. We will do our best to provide you with a suitable solution.
Thank you for your patience and for giving us this opportunity to address this issue.

Valorada con 1 estrellas sobre 5

Another Chinese company pretending to be British

This is obviously a chinese company - poor website (rely on english to Mandarin translation and they provided me proof of that). They cannot determine the difference between shipping address and billing address and have been back and forth with me as I try to send a gift. What gets me the most is they are charging UK pricing for a chinese manfactured product - a scam in itself. What happened to full disclosure of where a company is formed!

30 de mayo de 2026
Opinión espontánea
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Respuesta de Britwardrobe

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@britwardrobe.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

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