Product which they delivered not a correct size. Request several times for a new product or refund, no one responding through mail and phone calls. don't have any clue to whom we have coordinate. poor... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
While I truly appreciate the concern for the environment. I am unhappy with the after sales and delivery service. I had sent a return request email within 3 days of receiving the product. P... Ver más
I am a sports anchor and need variety of clothing on stage. I ordered a pair of Harem pants for myself and they are breathable and I was very comfortable on stage with them. And then I received a lot... Ver más
La empresa ha respondido
I think creating value content products at an affordable range is key to BL growth. The salad party wont wrong. Convince the Saffron in India and its done. Because a someone taught me sustainable livi... Ver más
Información sobre la empresa
Escrito por la empresa
Brown Living is India’s first planet-positive online platform for eco-conscious consumers to discover and shop from verified sustainable brands and make an impact. We deliver Brown Lens© Certified products to our customers without any waste or plastic. We plant trees from our profits to ensure your orders are 100% carbon neutral. We offer a wide range of everyday-use products, specially curated for a sustainable, vegan, plastic-free, toxin-free and zero-waste lifestyle. Each product is locally made in India and handpicked after evaluating its environmental & social impact.
Información de contacto
6B/401, Shanti Sadan, 36th Road, Near National College, Bandra West, 400050, Mumbai, India
- +919324693122
- hello@brownliving.in
- brownliving.in
3,0
Medio
111 opiniones
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Ha contestado el 73% de las opiniones negativas
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I am struggling with Brown Living
Updating this to 3 stars. The products themselves are excellent, well sourced. But long shipping time and poor support. Order well in advance and wait. It will happen eventually.
(I updated the review on may 23. Received their response on June 11th. That itself tells you everything. Though I appreciate they are considering my feedback.)
Earlier review- I am struggling with Brown Living. On the one hand I admire the mission and the products look beautiful but fulfillment is lacking.
I ordered three products for my sisters birthday. I requested a birthday message and was told that was not possible. I requested the bill not be included and again was told no. And now the products are arriving one by one, not even in one parcel, with no sender indicated.
After over 1 week only a bar of soap has arrived all by its ownsome.
No indication on the website when the glass bird or earrings will arrive. Customer service cannot be reached. No number to call. WhatsApp number does not answer the call or respond to messages.
If this is brown living, next time I’ll pick some other colour.
15 de mayo de 2026
Opinión espontánea
Respuesta de Brown Living™
Apologies for the inconvenience caused.
We would like to inform you that we, Brown Living, are a marketplace team. We have sellers from all over India. As per your order details, you have placed an order from a different seller. Once a customer places an order, the products come directly from the seller to the customer. That is the reason you have received multiple shipments. We will take your feedback regarding the delivery. For more details, you can contact us on 9324693122 or send email on hello@brownliving.in so we can assist you further.
great experience with brown living
great experience with brown living
1 de mayo de 2026
Opinión espontánea
Respuesta de Brown Living™
Thank you so much for your lovely review!
Superb fabric and good quality…
Superb fabric and good quality stitching. Very nice flow and fit.
27 de abril de 2026
Respuesta de Brown Living™
Thank you so much for your lovely review! We’re delighted that you loved the product.
Respuesta de Brown Living™
Thank you so much for your lovely review!
I didn’t receive my product still
26 de abril de 2026
Respuesta de Brown Living™
As checked your order is damaged in transit, a new order will be shipped within 24 to 48 hours.
I think the pants are a bit short in…
I think the pants are a bit short in length...I am 6 feet tall and the pants seems to be 1 inch short in length
25 de abril de 2026
Respuesta de Brown Living™
The product details are mentioned on the website.
Respuesta de Brown Living™
Thank you so much for your lovely review! We’re delighted that you loved the product.
Best overall
15 de abril de 2026
Opinión espontánea
Respuesta de Brown Living™
Thank you so much for your lovely review!
The order was not fully delievered
The order was not fully delievered. And are not responding to return request
25 de marzo de 2026
Respuesta de Brown Living™
Hello Anubha, we are sorry to hear about your experience. Kindly share your order details us at hello@brownliving.in or contact us on 9324693122 so we can assist you further.
I have ordered linen shirt with cost RS…
I have ordered linen shirt with cost RS 3860/-.But the shirt I have received doesn't worth more than Rs 500/-.worst quality and worst experience with your product.
25 de marzo de 2026
Respuesta de Brown Living™
Hello Srinivasa, we are sorry to hear about your experience. Kindly share your order details us at hello@brownliving.in or contact us on 9324693122 so we can assist you further.
The material was so thick
The material was so thick. Definitely wouldnt recommend for the summers.
25 de marzo de 2026
Respuesta de Brown Living™
The product details are mentioned on the website.
Great collection of handcrafted items
Great collection of handcrafted items!
The prices are a bit high but the quality is super good!
7 de abril de 2026
Opinión espontánea
Respuesta de Brown Living™
Thank you so much for your lovely review! We’re delighted that you loved the product.
I have not receive my order and status…
I have not receive my order and status is shown cancel there is no one is responding to calls and mails
26 de marzo de 2026
Respuesta de Brown Living™
Hello Sahithi Rukmini, we are sorry to hear about your experience. As checked our orders are delivered only 1 shipment is pending it will be delivered within 24 to 48hours. For more details you can send us email on hello@brownliving.in or contact us on 9324693122 so we can assist you further.
Respuesta de Brown Living™
Happy to know you liked our products.
Excellent product and service as I have…
Excellent product and service as I have ordered for 1st time but I am very happy
25 de marzo de 2026
Respuesta de Brown Living™
We’re thrilled to hear you had a great experience. We truly appreciate your support and look forward to serving you again soon.”
Loved the dog basket and used it on my…
Loved the dog basket and used it on my Nowruz table.
23 de marzo de 2026
Opinión espontánea
Respuesta de Brown Living™
We’re thrilled to hear you had a great experience. We truly appreciate your support and look forward to serving you again soon.”
Amazing quality!!!
Products ordered were of good quality and as per shown in the pictures!!
23 de febrero de 2026
Respuesta de Brown Living™
We’re thrilled to hear you had a great experience. We truly appreciate your support and look forward to serving you again soon.”
The company's mission is resonating
The company's mission is resonating. Good quality products and good service!
27 de enero de 2026
Respuesta de Brown Living™
Thank you so much for your lovely review! We’re delighted that you loved the product.
Respuesta de Brown Living™
Thank you so much for your lovely review! We’re delighted that you loved the product.
Respuesta de Brown Living™
Thank you so much for your lovely review!
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