Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

1,7

Muy malo

TrustScore: 1.5 sobre 5

18 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,7

Todas las opiniones

(18)

12 opiniones en los últimos 12 meses

Escribir una opinión

Comprobamos las opiniones

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

J' ai commandé la bruchea toujours pas…

J' ai commandé la bruchea toujours pas reçu. Bruchea paris me dit qu'il sont en rupture de stock l or de ma commande elle était disponible. Le suivi de ma commande vient de Chine et bloqué depuis le 23 mai. J' ai plus confiance

23 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Arnaque

Je. N ai JAMAIS REÇU MA COMMANDE et leur mail ne répond pas à ma demande
ESCROC

17 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

My Brushea did not last a month!!

My Brushea came and I charged it. It worked for about 2 weeks or maybe 10 uses. Then it quit … the lights came on but no one was home I.e. no go on heating up or the proper sequence of lights according to the instruction sheet, which was very confusing and vague!
I reached out to the customer service email and after several notes I got a reply saying that I was probably not using the correct charger. I sent photos and a video of what was happening and no reply until I reached out again and said I wanted to return it. I finally heard back saying it would cost me more to pay the return postage than it was worth but they would offer me a refund of 30%. I did accept the 30% refund and after reading the other reviews on your site I wish I had done more research before ordering from Brushea! I’ve learned my lesson!

17 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

It doesn’t charge as it should

It doesn’t charge as it should. Also it doesn’t get hot! I sent 5 emails, 3 were asking for return process and only got automated responses. PLEASE DO NOT PURCHASE THIS BRUSH !!!! It’s a ripoff!

19 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordinata spazzola il 20 agosto,nessuna…

Ordinata spazzola il 20 agosto,nessuna notizia sulla consegna.Il numero di tracciamento spedizione non dava risultato.Dopo piú di un mese dibattesa, ho chiesto l'annullamento dell'ordine ed il rimborso. Tempi di risposta molto lenti. Inaffidabile,totalmente sconsigliato

24 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Arnaque !!

Arnaque !!! Je n'ai jamais reçu ma commande malgré plusieurs réclamations,aucune réponse!!!!

20 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered by mistake and told them…

I ordered by mistake and told them immediately within 24hrs. I was told nothing could be done and I had to wait for delivery. A month(!) later it arrived, one line of my address had been duplicated and so nothing had been done until I chased my delivery! One the day it arrived I emailed and asked to return and refund (which they already knew I wanted) to be told it wasn't possible and only eligible for 10% refund. I will be taking this to the proper authorities as it is absolutely disgraceful behaviour. DO NOT DEAL WITH THIS COMPANY

18 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

société malhonnête

cette société est totalement malhonnête;
la brosse ne marche pas; je les ai contacté et ils refusent de me rembourser malgré la promesse de bénéficier d'un essai totalement gratuit;
ils me proposent un remboursement de 30% alors que cette brosse va aller à la poubelle car ne marche pas du tout!!!

11 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is horrible do not use - product scam.

This company is horrible do not use them. I ordered the hair brush pro and it won’t turn on. Contacted the company and after troubleshooting didn’t work I asked to exchange it. They said I can’t exchange because I got it on sale. Refused to refund me if I returned it. Kept saying it was their policy for ‘discounted’ products but wouldn’t send me a copy of the policy. Would give 0 stars if that was an option.

25 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Return policy is bogus, shady

30 day return policy is bogus! The response I received from Customer Support was first a "sincere" apology for my inconvenience and then a refusal to issue a refund for a product that did not work for my fine hair. At first they said that they sent the "exact" product I ordered. Then they said they do not issue refunds for discounted orders. This was one of those add-ons that companies offer after you buy at least one product at full price. So the whole ordeal was like a "bait and switch" move. Then they offered a 10% refund and said that they hoped I would be happy with that! I am not interested in "wheeling and dealing".

7 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Brutta esperienza,soldi buttati.

Acquistate 2 spazzole l'8 giugno,arrivate il 20. La merce non è marchiata, non c'è nessun logo, sono andata a vedere su Shein e lo stesso oggetto costava meno della metà. Allora ho immediatamente mandato una mail per avere istruzioni sul reso. Mi è stato risposto che non accettano resi sulla merce scontata.Merce cinese carissima.Non comprate!Sito truffa.

8 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer Service? NOT!!

I purchased from this company as a gift. Unfortunately, the product never arrived and tracking said it was “undeliverable” and “returned to sender”. No explanation as to why this happened. I immediately reached out to customer service to find out what went wrong. After several weeks of trying to get an answer and a refund, I was told that they were not responsible for refunds when it is a delivery issue. Apparently “customer service” is not in their vocabulary. I DO NOT recommend purchasing from this company!

9 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

totally useless

This arrived - looks amazing but does not get anywhere near hot enough to do anything to your hair! Totally useless - what a total waste of a product. DO NOT BUY!

6 de mayo de 2025
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más