Terrible service from both courier and BS fixings. Ordered 27th of April with next working day delivery. Received the second half of delivery 15th of May. I had to source materials from another suppli... Ver más
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Consulta las opiniones de los clientes
Good quality product. Searched around other websites and company's. I found BS Fixings best for price and quality. Added bonus of supporting businesses away from the usual big companies Order... Ver más
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Tried ordering equivalent products online from B&Q and on two occasions received incorrect qtys (5 packs of 10 parts and instead received just 5 parts). BS managed to supply the 50 required as request... Ver más
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Order process very slick and organised. Contact with staff quick, helpful and knowledgeable. Products very good quality. PnP for AB post code, geographic discrimination. At least Richard Turpin wor... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de hágalo usted mismo
- Tienda de materiales para la construcción
- Proveedor de materiales para la construcción
- Mayorista de material de construcción
- Proveedor de tornillería
- Proveedor de tornillos
Escrito por la empresa
Fixings, Fasteners and More! BS Fixings is an online retailer with a wide range of high-quality, reliable, and innovative products for the construction, wholesale, and DIY markets. We provide our customers with instant access to an unrivalled collection of fixing and fastening solutions, along with a comprehensive range of DIY products, from sign fixings and sign banding systems to stainless steel fasteners including nuts, bolts, screws, and nails. We currently stock big brand names, including Bluebird, Vista, +DART, Harris Brushes, SPAX, Grip-It, and much more. We offer a next day delivery service on all orders placed before 12:30 pm, which is FREE on all orders over £50 ex VAT, with Saturday delivery also available. Our friendly and knowledgeable team provides our customers with an outstanding level of customer service. BS Fixings is part of the BS Stainless Group, with over 20 years of experience working, innovating and succeeding within the stainless-steel industry.
Información de contacto
360 Leach Place, PR5 8AS, Preston, Reino Unido
- 03330 117818
- info@bsfixings.co.uk
- bsfixings.uk
4,5
Excelente
410 opiniones
Invita a los clientes a opinar
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Everything turned up on time in perfect…
Everything turned up on time in perfect condition and is nailing down my barrel sauna thanks
6 de mayo de 2025
Easy to order turned up on time 👍
13 de abril de 2025
Tip Top Banana!
7 de abril de 2025
Next day delivery as promised.
7 de abril de 2025
Correct items, quick delivery, good price.
What I ordered, quick delivery, good price. What more could I ask?
29 de marzo de 2025
Still waiting for goods 10 days after…
Still waiting for goods 10 days after next-day delivery.
24 de marzo de 2025
Respuesta de BS Fixings
Hi Rod,
Thank you for your feedback. I have checked our system and I can confirm that we dispatched your order on next day delivery with DHL so it should have got to you last week. Really sorry for the delay with delivery on this. Once the items are dispatched from us the delivery is in the hands of the couriers, so unfortunately none of our team were aware that you were waiting for your items. However we are more than happy to help on this so we will speak to the couriers to find out what's happened.
In the meantime we will send out replacements for you free of charge. Please may you send us an email to confirm that you would like delivery to the same address and we will look into this for you ASAP.
Apologies again for the delay with delivery.
Kind regards
BS Fixings team
very effficient
22 de marzo de 2025
Good purchase
Good purchase, great price, ordered 8pm and got not the nextday but day after. One assumes that get next working day means if ordered durring that working day. Exactly 1KG as stated and good price for stainless steel nails
24 de marzo de 2025
It did say next day delivery
It did say next day delivery, order came 1 week after. I needed the items before the weekend so had to get them from somewhere else and return part of the order.
Other than that all good.
18 de marzo de 2025
Quick delivery
17 de marzo de 2025
Respuesta de BS Fixings
Thanks for your review! We're glad you were happy with the quick delivery. If you ever need anything else, we’re here to help! 😊
Easy and fast supplier
Excellent website to find and choose the product I required.
Next day delivery what more do you need.
14 de marzo de 2025
Respuesta de BS Fixings
Thanks for your great review, Michael! We’re glad you found our website easy to use and that your order arrived the next day. If you ever need anything else, we’re here to help!
Benoni
It's been almost 10 days and I still have to receive the goods, luckily it was with next day delivery, the team's apologies were not enough, the goods are taking a while to arrive
14 de marzo de 2025
Respuesta de BS Fixings
Hi Benoni,
Thank you very much for taking the time to leave a review. I’m really sorry that your experience with us wasn’t the best.
I’ve just looked into this and it looks like we had despatched your order however unfortunately our couriers came through quite a few issues whilst trying to get the items to you and then ultimately the parcel was lost.
As soon as we found this out we sent out replacements of the items to you on a next day delivery service and upgraded this to an AM delivery to get them to you as soon as we possibly could.
I’m really sorry for the delay and I hope it didn’t cause too much inconvenience for you.
Respuesta de BS Fixings
Thanks for your review, Carol! We're pleased to hear you were happy with the quality, price, and speedy delivery. We appreciate your support and hope to serve you again soon! :)
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