Price was the lowest, even lower than Budget Direct, but yet comprehensive enough to cover what's necessary. Agent needs to be more prompt in responding though, as have to write reminder emails to res... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Before purchase, response to queries was excellent and fast. However, after purchase when I enquire about the complimentary car servicing vouchers that was promised but not sent to me, there is no r... Ver más
La empresa ha respondido
Price is competitive; saved couple of hundred $. Just need a little DIY to complete the online purchase. My previous insurer will usually call me & we finalise it over the phone. The customer service... Ver más
La empresa ha respondido
The insurance agent messaged immediately to take care of problems and to answer questions. Their customer service is excellent. I think it is the cheapest car insurance in Singapore. I compared with... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Your single hub for all your insurance need. Keep life’s unexpected financial woes from ballooning with the Bubblegum Term Life Insurance. Affordable and comprehensive, you get peace of mind and wrapped in a bubble of coverage for death, terminal illness as well as total and permanent disability.
Información de contacto
8 COMMONWEALTH LANE, 04-02, 149555, Singapore, Singapur
- support@bubblegum.co
- bubblegum.co
La gente también ha visto
Good and easy to understand
Good and easy to understand. Submitting the application was smooth
30 de mayo de 2023
Respuesta de Bubblegum
Hi JC,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy of use the system
The ease of the system, rate of the policy insurance and coverage premuim are highlighted as well
3 de mayo de 2023
Respuesta de Bubblegum
Hi Juls,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy to purchase online
Easy to purchase but didn't receive policy documents showing the coverage in details which should be incl.
30 de mayo de 2023
Respuesta de Bubblegum
Hi J Lee,
We’re really grateful and appreciate you taking the time to share your rating with us. We are working hard on this, and we hope to provide you with a better experience in the future.
Please send an email to support@bubblegum.co and we can assist you on the policy document by checking with our relevant team. Thank you.
Regards,
Bubblegum Customer Support
Non-existent support once sale was completed
In order to add a named driver, I was told to submit the details via WhatsApp to the agent after purchasing the car insurance. Asked for a straight-through way to do this via the system as it concerns personal data, but all I got was no-response after this sale closed. Buyer beware - it’s early days and I’ve already experienced being ghosted once the sale is done. Lousy customer service on MoneySmart’s side… don’t think you can trust them to handle the customer support. They’re just in for the agent commission.
11 de mayo de 2023
Respuesta de Bubblegum
Hi SL,
Thank you for sharing your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to support@bubblegum.co and we can assist you by checking with our relevant team. Thank you.
Regards,
Bubblegum Customer Support
after 2 weeks still have not receive my…
after 2 weeks still have not receive my policy docs
27 de abril de 2023
Respuesta de Bubblegum
Hi,
Thank you for sharing your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to support@bubblegum.co and we can assist you by checking with our relevant team. Thank you.
Regards,
Bubblegum Customer Support
Fast replies.
Fast replies.. and lowest quote for a comprehensive coverage ! Thumbs up !
17 de mayo de 2023
Respuesta de Bubblegum
Hi Izam,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy completion of form
15 de mayo de 2023
Respuesta de Bubblegum
Hi Mala,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Satisfied with the services rendered so…
Satisfied with the services rendered so far
16 de mayo de 2023
Respuesta de Bubblegum
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Convenient and save time
Buying insurance online save time and money, the only disadvantage is no one will answer your enquiries if in doubt.
15 de mayo de 2023
Respuesta de Bubblegum
Hi Tan,
We’re really grateful and appreciate you taking the time to share your rating with us. We are working hard on this, and we hope to provide you with a better experience in the future.
Please reach out to us if you need any help. We are here to help.
Regards,
Bubblegum Customer Support
2 faces of Bubblegum - the good, the bad and the ugly
Before purchase, response to queries was excellent and fast. However, after purchase when I enquire about the complimentary car servicing vouchers that was promised but not sent to me, there is no response from the same agent, sad! Perhaps a gimmick, cheat or empty promise - care to enlighten, Bubblegum!
Addendum:
The agent replied to me after the feedback. And to conclude: It's real! It's not a gimmick after all
13 de mayo de 2023
Respuesta de Bubblegum
Hi Desmond,
We’re really grateful and appreciate you taking the time to share your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to support@bubblegum.co with any further comments, concerns, or suggestions you wish to share as we will strive to provide you with better service in the future.
Regards,
Bubblegum Customer Support
Simple and easy to use
Simple and easy to use. Buying travel insurance is a breeze.
13 de mayo de 2023
Respuesta de Bubblegum
Hi Hajrah,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Excellent Customer Service
Was in doubt on certain matters so decided to whatsapp them. Wow they replied quite fast and cleared our doubts with references to their documents.
Great
13 de mayo de 2023
Respuesta de Bubblegum
Hi Calvin B,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy to apply
26 de abril de 2023
Respuesta de Bubblegum
Hi Peter,
Thank you for your 4-star review! This encourages us, and we will strive to provide you with better service in the future. We’re really grateful and appreciate you taking the time to share your feedback on how we can do it better in order to get a 5-star review from you.
Regards,
Bubblegum Customer Support
Staff Services And Good Value
17 de mayo de 2023
Respuesta de Bubblegum
Hi Jack,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Very easy to renew insurance.
Easy and straightforward when buying the insurance through the website. I can easily compare and decide the different plans for car insurance.
12 de mayo de 2023
Respuesta de Bubblegum
Hi,
Thank you for your 4-star review! This encourages us, and we will strive to provide you with better service in the future. We’re really grateful and appreciate you taking the time to share your feedback on how we can do it better in order to get a 5-star review from you.
Regards,
Bubblegum Customer Support
Very good and fuss free
Very good and fuss free, experience buying car insurance from bubblegum. It is cheaper than most insurance companies too. It remains to be seen if claims are good too.
4 de mayo de 2023
Respuesta de Bubblegum
Hi Yao Zhong Teo,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
User friendly app
User friendly app. Most info auto populate with Singpass log in. Can further improve with more discounts, better deals and giveaways
11 de mayo de 2023
Respuesta de Bubblegum
Hi,
Thank you for your 4-star review! This encourages us, and we will strive to provide you with better service in the future. We’re really grateful and appreciate you taking the time to share your feedback on how we can do it better in order to get a 5-star review from you.
Regards,
Bubblegum Customer Support
Easy to buy with good coverage
Easy to buy with good coverage
Very easy to buy and comes with quite a comprehensive coverage
10 de mayo de 2023
Respuesta de Bubblegum
Hi Manish Singh,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Cheap coverage with promo code plus…
Cheap coverage with promo code plus free servicing at partner workshop.
11 de mayo de 2023
Respuesta de Bubblegum
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Very easy to use
11 de mayo de 2023
Respuesta de Bubblegum
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.