Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered 3 bracelets in their sale which was amazing they came beautifully packaged and looked exactly like on the website, one of them came apart which isn’t their fault just of those things I cont... Ver más

Valorada con 2 estrellas sobre 5

I’ve bought Buckley jewellery at airports before so I decided to buy a mystery package for £25 which was supposed to be worth around £200… really disappointed - 8 pairs of earrings! Most so tiny t... Ver más

Valorada con 5 estrellas sobre 5

Beautiful product and a great service. I received the items within a few days. I purchased the canary sparkle pear ring and matching earrings and they’re both so pretty and look much more expensive t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sally Hardwick of Buckley London has provided exceptional customers service. Added to that the goods I received from Buckley London are of excellent quality. I highly recommend Sally and her team at B... Ver más

Información sobre la empresa

  1. Joyería
  2. Tienda de regalos
  3. Diseñador de joyas

Escrito por la empresa

Redefining costume jewellery since 1989, Buckley London is a British heritage brand, synonymous with craftmanship and timeless design. Where classic style meets modern elegance and with over 30 years of expertise in the trade, Buckley London is today the leading, go-to brand for affordable costume jewellery. Whether you’re searching for the perfect gift, attending a special event, or you’d simply like to elevate your everyday wardrobe, Buckley London offers something for everyone, whatever the occasion.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

150 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 66% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I had an issue with a gift that was…

I had an issue with a gift that was bought for my birthday a few months ago. Sent an enquiry to them, had a response from Elaine first thing the next day who was great and sorted my issue right away! Thank you

1 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Beautiful bracelet given from my son…

Beautiful bracelet given from my son first time worn and adjustable chain broke I know they are not expensive but to last few hours was just very disappointing

8 de abril de 2025
Opinión espontánea
Logotipo de Buckley London

Respuesta de Buckley London

Hi Bert,

We're so sorry there was an issue with your bracelet. Customer satisfaction is extremely important to us therefore we would like to resolve the problem. Please contact the team at enquiries@buckleylondon.com where we will be able to organise a replacement.

Thanks
Buckley London x

Valorada con 4 estrellas sobre 5

Beautiful jewelery selection…

Beautiful jewelery selection and the items I have been given as gifts and items I've bought myself are very pretty. The website is easy to use and deliveries are on time. Items come in Buckley gift boxes and are value for money. I did not give 5 stars as the posts on the loop earrings I bought are too wide for my piercing and I understand that I cannot return them for hygiene reasons.

12 de marzo de 2025
Logotipo de Buckley London

Respuesta de Buckley London

Hi Jenny

Thanks for taking the time to write a review. We hope you'll shop with us again soon!

Thanks
Buckley London x

Valorada con 5 estrellas sobre 5

The jewellery was packaged lovely and…

The jewellery was packaged lovely and really great quality for custom jewellery, will make lovely gifts for my friends birthdays

27 de febrero de 2025
Logotipo de Buckley London

Respuesta de Buckley London

Hi Stephanie

We're delighted you're happy with your purchase. As a small independent business you positive feedback means the world to us!

Thanks
Buckley London x

Valorada con 5 estrellas sobre 5

The piece of jewellery is top quality

The piece of jewellery is top quality. It arrived well packaged and quickly. The price was also very low compared to others I viewed that were similar.

17 de febrero de 2025
Logotipo de Buckley London

Respuesta de Buckley London

Hi Andy, thanks so much for your 5 star review. It means the world to us!

Thanks
Buckley London x

Valorada con 5 estrellas sobre 5

Lovely necklace and earrings

Lovely necklace and earrings.

Quick delivery, well packaged.

27 de enero de 2025
Logotipo de Buckley London

Respuesta de Buckley London

Hi Wendy,

We really appreciate your 5 star review and hope you'll shop with us again soon.

Thanks
Buckley London x

Valorada con 5 estrellas sobre 5

great price

great price, these where to replace a pair bought at an airport, cheaper by far online, great efficient service and delivery

15 de enero de 2025
Logotipo de Buckley London

Respuesta de Buckley London

Thanks for taking the time to write a review. We hope you'll shop with us again!

Thanks
Buckley London x

Valorada con 5 estrellas sobre 5

Looks as advertised

Looks as advertised.
Quick delivery

13 de diciembre de 2024
Logotipo de Buckley London

Respuesta de Buckley London

Thanks for your 5 star review, it means so much to us!

Buckley London x

Valorada con 5 estrellas sobre 5

Beautiful jewellery

Really helpful. Always beautiful jewellery.

Great communication.

29 de noviembre de 2024
Logotipo de Buckley London

Respuesta de Buckley London

Hi Mariam, thanks so much for your lovely review, it means so much to us!

Thanks
Buckley London x

Valorada con 5 estrellas sobre 5

Resolved - the order came but the box was empty - problem dealt with and resolved

UPDATE: Buckley London responded and I had replacement item sent to me within 24 hours. Thank you - very good customer service. The order came but the box was empty. The item was not inside the box.

13 de diciembre de 2024
Logotipo de Buckley London

Respuesta de Buckley London

Hi Tara, we're so sorry to hear about your order. I've passed your details on to a member of the team who will get in touch with you today to resolve the issue. Sincere apologies for any inconvenience.

Buckley London x

Valorada con 5 estrellas sobre 5

Gioielli di buona qualità a prezzi convenienti

Ho conosciuto i gioielli Buckley nel duty free di un aeroporto e da allora ho acquistato on line da loro diverse volte, sempre in modo molto soddisfacente.
Gli articoli sono di buona fattura e conformi alla descrizione riportata nel sito, i prezzi OK e le spedizioni rapide e ben imballate.
Non posso che consigliare questa azienda.

2 de diciembre de 2024
Logotipo de Buckley London

Respuesta de Buckley London

Hi Carlo, thanks so much for your lovely review. We hope you'll shop with us again!

Buckley London x

Valorada con 1 estrellas sobre 5

Not happy.not received my Xmas present…

Not happy.not received my Xmas present for my fiance

3 de diciembre de 2024
Logotipo de Buckley London

Respuesta de Buckley London

Hi Darron, we're so sorry to hear you've not yet received your order. I've passed your details on to a member of the team who will get in touch with you today to resolve the issue. Sincere apologies for any inconvenience.

Buckley London x

Valorada con 5 estrellas sobre 5

Excellent quick service and delivery

Excellent quick service and delivery

27 de noviembre de 2024
Logotipo de Buckley London

Respuesta de Buckley London

Hi Louise, thanks so much for taking the time to write a review. It means so much to us as a small independent business and we hope you'll shop with us again!

Buckley London x

Valorada con 5 estrellas sobre 5

Speedy fast shipping; great quality!

I saw a ring while in an airport and it was sold out. While waiting for my plane, I found the ring on your website and placed an order. I got the ring in less than a week and absolutely love it!

18 de noviembre de 2024
Logotipo de Buckley London

Respuesta de Buckley London

Hi Becky, we're so happy you were able to find the ring you liked on our website! We hope you'll shop with us again.

Buckley London x

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service. Fast response. Beautiful jewellery at an amazing price.

22 de noviembre de 2024
Logotipo de Buckley London

Respuesta de Buckley London

Hi Carla, thanks for taking the time to write a review. We hope you shop with us again! x

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más