Budget Opiniones 

Onbeschrijfelijk slechte dienstverlening en opvolging van een klacht. De huurauto was niet meer beschikbaar bij aankomst op de luchthaven en er werd mij lokaal geen enkel alternatief geboden. Ik mocht zelf een taxi regelen naar ons verblijf en een maand later heb ik nog steeds mijn vooruitbetaalde geld niet terug. Ondanks direct contact met Budget/Avis NL, een maand later 0,0 aan oplossing. En wenst men alleen te bemiddelen met de locale leverancier, terwijl ik de dienst bij hun heb afgenomen. Geen enkele klantgerichtheid of verantwoordelijkheid. Ongelooflijke wanprestatie, slechte dienstverlening en minder dan 1 ster waard.

Online huurwagen prijzen liggen 6x hoger dan andere verhuurbedrijven. Bizar hoe je jezelf zo hard uit de markt kan prijzen. Succes…

Online een auto gereserveerd en betaald. Meest uitgebreide verzekering. De auto kon ik op Schiphol ophalen bij Budget. Ik had betaald met een N26 debt credit card. Maar de borg van 1.100 euro kon niet worden voldaan met deze zelfde kaart. In de US bij Budget geen probleem, nog nooit problemen mee gehad. Maar op Schiphol bij Budget kreeg ik de auto niet mee. Ik kreeg ook geen enkele reductie want er stond eea in de algemene voorwaarden. Natuurlijk heel logisch allemaal, je betaald iets maar de borg, dat moet met een credit card waar je dus de min in kan. De logica ontgaat mij geheel.
Ik heb de andere verhuurbedrijven, die ernaast zaten geprobeerd, N26, geen enkel probleem. Ware het niet dat zij geen auto meer beschikbaar hadden. Oftewel, mijn gehuurde auto is er doodleuk uitgegaan voor de hoofdprijs aan een andere huurder. En ik krijg helemaal niets terug. Moderne vorm van oplichting. Schaam je kapot CarJet en Budget!

Auto maanden van te voren gereserveerd met extra's voor alle Corona ellende in Portugal. Vervolgens kwam er een negatief reisadvies, waardoor reis niet meer gemaakt kan worden. De volledige aanbetaling zonder moeite terug gekregen. Hier kunnen andere bedrijven van leren. In de toekomst als we weer mogen reizen, huur ik mijn auto hier.

Do not trust these thieves.
After more than a month they are still holding on to my deposit amount. i contacted them, i contacted my bank. i dont have time for this. Plus their service at the counter at rotterdam airport was horrific. at some point their only employee left to go to a nearby town and we had to wait more that 40 minutes for him wasting our time.
there were other discrepancies as well in the transaction but really i dont have the time to spend on this company.
i returned the car in perfect shape with no tickets etc.
at this time 35 days after i am still waiting for my deposit.
NEVER AGAIN

I recently posted at 5 star rating due to budgets handling of a scratch.
I will now give them a 1 star rating for their handling of speeding tickets. I just received a ticket of €25 (€32). For forwarding my contact details to authorities Budget charged €42,35.
Shame on you!!!

I had a scratch on the rental car I got from budget Schiphol. I had no cover for my excess damage and based on previous experience I very much feared that budget would take advantage of the situation and cash in on the entire deposit. I also prepared myself for a lengthy process when handing in the car. It was not so at all. It took an additional 2-4 min to settle the damage when delivering the car and the amount charged for the damage was more than reasonable. Well done budget and what a relief.

We booked a car for one week at AVIS/Budget in Bari/Italy. We arrived a few hours too late at the desk. We got an upgrade and no downgrade to rent another car as our reservation was "overdue". From category G to category P. We had to pay € 807,- for one week although on the budget website category P cars were offered for € 565,-
They block your creditcard before you get your contract. So it's a very sneaky, dishonest way of doing business.

Unacceptable experience! Stay away! They will try to rob you in any possible way!
I rented a car recently for 5 days. Upon my arrival, the employee tried to charge me with extra insurance and covers. She was even told me that if the car breaks down I need to pay extra for road assistance. And of course, that I am not covered for any accident. So, what the hell is the ´basic insurance´ that we pay when we make the booking?
The worst of all was when I dropped the car off 5 days later. The employee ensured me that everything was OK after the inspection and accepted the keys of the car. After a day they called me from Budget accusing me for a damage in the car. They told me that they would send me photos of the damage. I didn't acknowledge the damage and told them that they have nothing to prove that I was responsible for this damage after one day that the car was not in my possession. Then, they never send me the email with the photos and the charged my credit card with 275,00 euro without even notifying me at all! (In the terms & conditions it is stated that IF the customer is not present at the inspection of the car then they can charge the credit card. But I was there and the employee ensured me that everything was OK and I gave the keys to her 'hand-to-hand'). So, this claim is not valid.
I discussed this with a friend and he told me that he had the same issue with the same company and that they do this systematically!
DO NOT EVEN THINK TO REND A CAR WITH THIS COMPANY!!!
STAY AWAY! THEY ARE SYSTEMATICALLY STEALING OUR MONEY!