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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had a Bugaboo Fox bought new when first Grandchild was born , so we decided to ask Buggy pitstop to clean and repair , ready for the arrival of Grandchild no 2 , All I can say is it was a great e... Ver más

Valorada con 5 estrellas sobre 5

We went to Buggy Pitstop for the UPPAbaby Tune Up Gear Up event as they are the official mini hub here in the UK. They replaced our UPPAbaby Minu frame for free and serviced the wheels too. The... Ver más

Valorada con 5 estrellas sobre 5

Fantastic service from start to finish. We paid for the pushchair to be collected and dropped back to our house, everything went like clockwork. Fantastic communication as well, shout out to Leyla! Ve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Contacted Buggy Pitstop after the bank holiday weekend during which our pram had been accidentally damaged. They were very helpful and Aziz quickly came back with a couple of options for us. In... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios de limpieza
  2. Servicio de reparación

Escrito por la empresa

Buggy Pitstop is a push chair repairing and cleaning service based in Hatch End. We work with major manufacturers such as Stokke, UPPAbaby, Bugaboo, BabyZen etc. We have helped many families get their buggy back on the road for years with exceptional quality delivered every time!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

276 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Excellent service

Excellent service! My car seat arrived on the day promised, and I was really impressed with the quick processing and delivery. It was very well packaged and arrived in perfect condition.
Overall, a smooth and reliable experience.
Very satisfied customer and would definitely recommend.

11 de marzo de 2026
Valorada con 5 estrellas sobre 5

We had a Bugaboo Fox bought new when…

We had a Bugaboo Fox bought new when first Grandchild was born , so we decided to ask Buggy pitstop to clean and repair , ready for the arrival of Grandchild no 2 , All I can say is it was a great experience from the first contact to receiving it back all cleaned and repaired

Thank you Buggy pitstop

14 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Terrible service, complimented with poor customer service

Overwhelmingly disappointing and frustrating. We booked our service, and the initial communication was poor (didn't reply to emails or phone calls initially, and took a long time to collect the buggy for its repair), but the eventual service was appalling - the wheels were full of hair and dirt, and the bearings they said did not need replacing clearly did. We had to go to a separate buggy service company (who was AMAZING!) and they picked up on several other issues that Buggy Pitstop had missed, one critical issue meaning the frame needed to be completely replaced. Buggy Pitstop were initially helpful after I complained, and helped us source this replacement and offered a full refund for the service, however they have only refunded us less than half of our repair, have not completed the replacement, and have now stopped replying to our emails, despite chasing for several weeks. I gave them the benefit of the doubt to fix their mistakes, but this service is now just unacceptable. I will not be back, and would not recommend.

3 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, there was a minor hiccup with my order but it was resolved swiftly and professionally, with great communication.

11 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Fantastic

Fantastic, really helpful staff. I needed replacement buggy wheels within a day, they checked the stock and i got them in less than 24 hrs

7 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Great service all round!

Buggy Pitstop did a brilliant job with a buggy that had seen better days. It's come back immaculate, with tyres fully repaired and it really is almost as it was new. I dealt with Katie who was really responsive and went above and beyond to come and collect the buggy from my home after dpd let me down with collection, as I had a very small window of when I needed the buggy returned by. The price is reasonable and the service is top-notch and the buggy looks great. Highly recommend!

23 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

very good service

very good service! i ordered from Israel, and it was easy and the whatsapp response is quick and very available, at almost all hours.

8 de septiembre de 2025
Valorada con 4 estrellas sobre 5

I bought a refurbished yoyo3 seat…

EDIT: the company got back to me and replaced it very quickly, thank you.

I bought a refurbished yoyo3 seat fabric and it arrived stained and dirty. It was not cheap, and I would assume a refurbished product would have been cleaned before sending. I contacted them straight away and sent pictures and never heard back.

23 de julio de 2025
Opinión espontánea
Logotipo de Buggy Pitstop

Respuesta de Buggy Pitstop

Hi Maria, my apologies for the out-of-hours response. I take our customer service very important. I am sorry that you were not happy with your order. I have just reviewed our email records and cannot find any correspondence. If you could email me at info@buggypitstop.co.uk with your photos, I will gladly try to help as best as I can.

Best Wishes
Katie

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