Build Depot Opiniones 

28
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

DUNOON STAFF ARE AMAZING - BUT zero stars for the marketing/ Quote reminders sent on a Sunday morning by their mail-chimp. I occasionally get that one day off! Marketing department is a joke ask... Ver más

Valorada con 5 estrellas sobre 5

From ordering online to receiving phone calls to tell us when delivery is going to be was great . And to the delivery team who sat the delivery close to where I needed it when I wasn't onsite that was... Ver más

Valorada con 5 estrellas sobre 5

Great experience phoned to say item was ready for collection thats what you call good service

Valorada con 5 estrellas sobre 5

First class experience from start to finish. Easy Online ordering to Collection at Local depot Larkhall. Staff very helpful and in was a streamlined process from start to finish. Plus pricing was w... Ver más


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4,5

Excelente

TrustScore: 4.5 sobre 5

28 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(28)

28 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

From ordering online to receiving phone…

From ordering online to receiving phone calls to tell us when delivery is going to be was great . And to the delivery team who sat the delivery close to where I needed it when I wasn't onsite that was really helpful. great company to order from and will be using again soon

4 de septiembre de 2026
Valorada con 5 estrellas sobre 5

5 Star

First class experience from start to finish. Easy Online ordering to Collection at Local depot Larkhall.

Staff very helpful and in was a streamlined process from start to finish. Plus pricing was way competitive

29 de agosto de 2026
Valorada con 5 estrellas sobre 5

Fantastic experience

Fantastic experience. Got the timber I needed at a great price. Delivery was on time and the driver placed my order exactly where I asked it to be placed. Friendly professional staff.

1 de septiembre de 2026
Valorada con 2 estrellas sobre 5

Buy stuff online for collection later…

Buy stuff online for collection later within 3 hours. Did not happen, so went up to the premises at 4.30pm as website says they closed at 5pm. Staff were leaving as I arrived and was told that they close at 4.30pm and the items I was looking for were at a different place which is not mentioned anywhere on the Web site. Called the the following morning and told to go up and get paperwork to take to their other place on Regent Street and collect my items from there. I was told I should have received a phone call to say my items were ready for collection, I never got a call.

27 de agosto de 2026
Valorada con 5 estrellas sobre 5

Efficient and friendly service

Very helpful and friendly during initial telephone enquiry. Prompt and efficient when I arrived to collect the items. The on-line system for purchase and payment is easy to use. Overall - an excellent experience. Would thoroughly recommend this organisation.

26 de agosto de 2026
Valorada con 3 estrellas sobre 5

DUNOON AMAZING but head office???

DUNOON STAFF ARE AMAZING - BUT zero stars for the marketing/ Quote reminders sent on a Sunday morning by their mail-chimp. I occasionally get that one day off!

Marketing department is a joke asking depot staff to contact sole-traders during work hours just to remind them that Build Depot exist. Twice in a month I've been raging with the direction they are taking.

That's three pipelined quotes that I was going to accept that I have handed on a plate to other suppliers.

23 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant customer service and a fantastic delivery driver. ordering from…

​I had a great experience ordering from Build Depot. The ordering process itself was incredibly easy and straightforward. Shortly after placing it, I received a phone call from them to confirm all the details, which was a really nice, reassuring touch.
​I managed to get myself a bit mixed up regarding the delivery times, but their customer service team was incredibly helpful and sorted out my confusion straight away without any hassle. To top it off, the delivery driver was fantastic—brilliantly helpful and friendly when dropping everything off.

24 de junio de 2026

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