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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Useless and horrible customer support. Worst experience I ever had. Would give 0 stars if I could, stay away..

Valorada con 4 estrellas sobre 5

Had 3 different product manager take care of our project since project started. Was initially worried about project changing hands but thankfully we landed into the safe hands of Vijay. Although the p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The sales representative? Hiba Istanbouli is primarily the reason I am taking on Builder’s services for our hospital’s application. She can be abit on top of your head to get it done but that tenacity... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Builder is a great place for start ups like us to convert the idea into apps. The system is transparent and flexible. It allows us to choose the features on priority and plan for the future enhance... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de software

Escrito por la empresa

Builder.ai® pushes the boundaries to help everyone unlock their human potential. We do this by making our products simple, transparent, delightful and above all user-friendly; with Builder.ai anyone can build software & apps to power their future- regardless of tech knowledge or budget size. Natasha, your AI product manager can recommend features, and make suggestions to personalise your software to your needs. All you have to do is tell her what you need. Once built, we make sure your software project never goes out of date and scales as your business does. Designed for the non-techies, our composable platform offers transparent and guaranteed pricing with no lock-in and no need for an expert in the middle. A single platform to build, run and scale; bringing the idea in your head to life.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

216 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(216)

1 opinión en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

The team builder ai is very supportive nd cooperative. Specially team leader Shivani she is always there to help and organise meeting whenever we needed.The work done by her & her team was remarkable.

The team builder ai is very supportive nd cooperative. Specially Ms.Shivani, she is always there to help & organise meeting whenever we needed.The work done by her & her team was remarkable..We are thankful to her nd Mr Gulshan.

27 de junio de 2022
Opinión espontánea
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Respuesta de Builder.ai

Shivani will be very pleased to hear your review, thank you! We’re delighted to read you felt supported throughout the process.

Valorada con 3 estrellas sobre 5

Experience with Builder.ai

We onboarded Builder.AI for our project a year back but had to disengage before project completion with 20% of the project still remaining. The handover of code in the end was relatively smooth while knowledge transfer is still ongoing. Main reason for us to go ahead with Builder.ai in the beginning was reasonable project cost vs what others in the industry were charging and promise to deliver the project within 4-5 months. Our experience with builder.ai has not been particularly great and I would give them overall 3/5 rating. I will highlight some of the pros and cons of working with Builder.AI
Pros
1 Amount of work delivered for the cost charged to us was reasonable
2 While other tech teams charge on an hourly basis and are not willing to fix the project cost, our engagement with Builder.AI was on fixed cost basis. We ended up paying 20-25% on top of the agreed cost, which I think is fair as there is always addition of features from the initial design.
3. Weekly meetings with project coordinator happened without any failures and communication with the team was smooth.
4. We had a good experience with the productologist (Yuvraj). He was hard working and was able to understand the requirements fairly well.
Cons
1. Main issue with Builder.AI is the resources. Lot of people in the team are relatively new hires. Each product manager is working on multiple projects in parallel and so not able to give enough time to a single project
2. Delay in the delivery is usual. For us, it stretched to more than 6 months from the initial timeline. We finally got frustrated and decided to disengage with builder team with 20-25% of the project still remaining. We had to pay the full price as agreed in beginning.
3. No one in the team takes full responsibility of the project. This makes the delay in project your problem and not builder.ai's problem.
4. Builder.ai uses ruby on rails framework for the development which is not the preferred tech these days. It makes the further project development difficult as there are not a lot of RoR developers in industry (as per my experience so far) and it adds to the cost and time to rewrite the code in another framework.
5. They tend to push their internal services to the clients in an attempt to keep them engaged after the project is finished. When we didn't take the internal cloud service of builder.ai, they denied on setting up external cloud platform for us (which they had initially agreed on)
6. Design team is below average.

14 de junio de 2022
Opinión espontánea
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Respuesta de Builder.ai

We genuinely appreciate your honest feedback about your experience with us, Nikhil. We apologize for any inconvenience you faced and are actively working to improve our services.

Valorada con 5 estrellas sobre 5

The staff helped me too much

The staff was too supportive the helped me a lot ruticha mam was so much supportive they helped me to much so i give 5 stars

31 de mayo de 2022
Opinión espontánea
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Respuesta de Builder.ai

Thank you Raj, that really means a lot to our team. We’re glad we were able to help you create something exciting. We will pass on your message to Ruchika too!

Valorada con 5 estrellas sobre 5

Project completed

Project has been completed

31 de mayo de 2022
Opinión espontánea
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Respuesta de Builder.ai

Thanks for your review Karthik, we’re delighted that your project build has been successful.

Valorada con 5 estrellas sobre 5

Website in two weeks.

Very happy to receive good and easy to use website from Builder. Thank you Hemang ji your consistent effort for past few days.

25 de mayo de 2022
Opinión espontánea
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Respuesta de Builder.ai

We’re very pleased that you found the journey easy. That’s exactly why Builder.ai is here – to make software building as easy as 1,2,3. We’ll pass on your thanks to Hemang too, we’re sure he’ll appreciate it.

Valorada con 5 estrellas sobre 5

This experience was very different like…

This experience was very different like another communication soft behave and successfully handled me I thank all person to them who joined me. Very very thankful to them.

24 de mayo de 2022
Opinión espontánea
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Respuesta de Builder.ai

Well, we’re very thankful to you too! It was great working with Dalson spices, thanks for choosing us to help you in your digital journey.

Valorada con 5 estrellas sobre 5

Wonderful experience

Wonderful experience with a proper guidance
Feeling good supportive efforts
Brilliant job

23 de mayo de 2022
Opinión espontánea
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Respuesta de Builder.ai

So pleased you felt supported, Charu. Building software should be a wonderful experience, glad it was for you.

Valorada con 4 estrellas sobre 5

We got an e-commerce app built from…

We got an e-commerce app built from Builder.ai.
The experience with builder team has been good and we got both the android and iOS apps developed with the requisite features. The support extended by our Product manager was good and we got regular updates and calls scheduled on our project.
Look forward to our long term association with the builder team..

19 de mayo de 2022
Opinión espontánea
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Respuesta de Builder.ai

Thanks for your review, Akshay. Studio Store apps are designed to be a complete kit for selling online, so we’re delighted that you got everything you needed on time and found our team helpful. May your ecommerce business go from strength to strength.

Valorada con 1 estrellas sobre 5

Would never do business with them…

Would never do business with them again. App is 10 weeks late and still doesn't work.

15 de mayo de 2022
Opinión espontánea
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Respuesta de Builder.ai

Dear Lee, we’re sorry to read about your experience, this isn’t how we like to do business. Our team was able to resolve all issues by June but has not been able to reach you since.

We are pleased to see the app has now been added to the iOS app store. Please do get back in touch with our team so we can resolve any other issues you may have and see how we can continue to provide support going forward. We’d love to talk.

Thank you, Team Builder.ai (feedback@builder.ai)

Valorada con 5 estrellas sobre 5

A world class ready to go ai platform…

A world class ready to go ai platform where we can laverage our vision to grow in digital market at very cost effective price,the solutions builder ai provides its save lots of my precious time so I can focus on offline opration. There Team is also excellent and creative and helpful they always keep updating you about your project stautus and schedule meeting daily. Thanks Milone Kariye (Sales), Ruchika Khaitan ( Project Manager) they support me a lot. My project is under development but they assured me it will be done very soon.

13 de mayo de 2022
Opinión espontánea
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Respuesta de Builder.ai

This is a joyful review to read, thanks Nick. You’ve explained Builder.ai really clearly and we’ll pass on your thanks to the team. We wish you every success and a successful launch.

Valorada con 5 estrellas sobre 5

Awesome work done

Awesome work done by Shivani Sachdeva

29 de abril de 2022
Opinión espontánea
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Respuesta de Builder.ai

Thank you so much, we’ve shown this review to Shivani and we’re delighted that you’re as impressed with her as we all are.

Valorada con 5 estrellas sobre 5

Expert and committed

Thank you Builder.ai for building our Website and App. Many thanks Mr. Hemang Dave for always being available for our queries and continuous support.

28 de abril de 2022
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Respuesta de Builder.ai

Our absolute pleasure! Glad Hemang was such a superstar for you, we’ve passed on your kind words. Thank you for the review.

Valorada con 5 estrellas sobre 5

Value Creation

The team at Builder.ai has assisted in converting a distant idea into a marketable platform backed by technology. Special mention to shivani sachdeva for supporting throughout.

21 de abril de 2022
Opinión espontánea
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Respuesta de Builder.ai

That’s what we’re here for, Krishna. We’ve passed you special mention onto Shivani. Thanks so much for choosing us and sharing your experience.

Valorada con 5 estrellas sobre 5

Very supportive & ontime feed…

Very supportive & ontime feed back.Explained in simple ways as customer's requirements.Very much educative for online business.Over all good experience and hope the same support through out my business from Builder AI

19 de abril de 2022
Opinión espontánea
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Respuesta de Builder.ai

Habil, thanks so much for writing this review – feeling supported and getting clear feedback is crucial for creating a successful app. We look forward to supporting you throughout your development journey and into the future.

Valorada con 5 estrellas sobre 5

Good Job,

we are happy, our project Manager and all team members are very helpful.

19 de abril de 2022
Opinión espontánea
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Respuesta de Builder.ai

Thanks Sandeep. You’re happy, which means we’re happy.

Valorada con 5 estrellas sobre 5

Very good experience with the team.

Builder.AI team was very professional,Great and constructive approach.Very good experience with the team. This is an excellent organization for those who are looking to enter your business into the e-commerce segment.If got more luck and got a good Project Manager like Ms.Elisa Gupta, the end product will be just a masterpiece.This is truly disruptive service in software segment which is very useful for non-tech entrepreneur like me.I also thank Ms.Manasi From Marketing and Sales for setting up us in track.
Nayam is very thankfull to the team and happy to join hands in future.

18 de abril de 2022
Opinión espontánea
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Respuesta de Builder.ai

Thanks Sivaraj, we’ll pass on your kind words to the team members you’ve mentioned. Helping non-tech entrepreneurs like you do amazing things is exactly why we’re here. Good luck!

Valorada con 5 estrellas sobre 5

I had a good experience with her

So my experience was so good with Elisa Gupta she is so sweet and so polite to talk to. She solved my all problems really quickly. I really like her work like she's solving all the problems and giving my messages or emails reply quickly. I had a good experience with her.

13 de abril de 2022
Opinión espontánea
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Respuesta de Builder.ai

We’ve passed your kind words onto Elisa, she’s really happy to help you bring your idea to life. Thanks so much for sharing your experience, Vishal.

Valorada con 5 estrellas sobre 5

Great Services with constructive approach

This is an excellent organization for those who are looking to enter your business into the e-commerce segment.Builder.ai takes care of all the requirements and assists to go through them with ease. If got more luck and got a good Project Manager like us, the end product will be just a masterpiece.

5 de abril de 2022
Opinión espontánea
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Respuesta de Builder.ai

Thanks Praveen, we’re ecstatic that you feel our team has helped you create a masterpiece.

Valorada con 5 estrellas sobre 5

Innovation & Customer Friendly

We are currently working on a project for our Organization with Builder team, we fell builder team not only just understand requirements they gives innovative ideas to help solving our business challenges. Their project tracking toll is very much helpful for us to review status of our project at any point of time. Adding additional features and checking out the estimate is very userfriendly. Buidler done good work on visualize our thought process which helps improvise the solution UI better

16 de febrero de 2022
Opinión espontánea
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Respuesta de Builder.ai

Thanks, it’s great to hear you found our solutions to your business challenges innovative. And that our tools were helpful to track your project and improve your UI. We wish you all the best.

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