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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great to connect me with tradies available soon for small jobs that need doing promptly where we don't already have a regular provider. Carpentry work just completed was done well by nice guy. Indic... Ver más

Valorada con 5 estrellas sobre 5

I didn't even know what category to choose for my first job, so I left it blank and Builderscrack did the rest. I have now posted 2 jobs involving 3 projects and the whole process was smooth, fast and... Ver más

Valorada con 5 estrellas sobre 5

Builders crack is a great website. You post the job you need doing and tradies who are interested contact you and you choose who you want to look at the job. The web site is easy to use, what could be... Ver más

Valorada con 4 estrellas sobre 5

As a single woman doing a full home renovation I had no clue where to get the people I needed for all the work I had. BUILDERS CRACK got the ball rolling with the best electrician Zack at Power Pulse... Ver más

Información sobre la empresa

  1. Compañía de networking empresarial
  2. Carpintero
  3. Constructor de plataformas y terrazas
  4. Electricista
  5. Fontanero

Escrito por la empresa

Builderscrack.co.nz is a New Zealand-based website that provides an internet marketplace where homeowners may post jobs, and where builders and tradespeople can chase jobs, provide quotes and win work.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

726 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(726)

179 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Useful tool

Great way to source a reliable, well reviewed tradesperson. Will definitely use again.

4 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best of the best

Have used them three times already and it saves the hassle of googling and finding the best options for your job as the tradies message you with their profiles to pick. Simple to use and highly recommend.

2 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Saved the day

Was able to get a stressful job done quickly, at short notice, and at an affordable price.

1 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have used Builders Crack in the past

I have used Builders Crack in the past. I live in Auckland and acting on behalf of my brother in hospital, the property and job was in Wellington, so it was easy to find a suitable Firm that could do the job with minimum hassle.

23 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ben was amazing

Ben was amazing. He took on the work and completed it to a high standard. Work was done on budget and on time. I’d use him again if needed

29 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great website

Great website. Easy to use and quick results. Only used twice but excellent both times

3 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Making hard things easy

Trying to line up a tradie can feel daunting but Builderscrack made the process easy. I'll definitely use Builderscrack again.

23 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointing Response to Serious Complaint

After leaving an honest review for a tradie I used, I received a call from the tradesman who directed racial abuse at me, telling me to go back to where I came from, which was on speaker phone and heard by my wife and daughter. I reported this to Builderscrack with full details and proof of the call time. Their response? Because the tradesman gave a different story and I didn’t have a recording, they refused to act.
Their “zero tolerance” policy is a sham. Builderscrack protects tradies, not homeowners.

7 de septiembre de 2025
Opinión espontánea
Logotipo de Builderscrack.co.nz

Respuesta de Builderscrack.co.nz

Hi Craig,

I’m really sorry to hear about your experience. No one should ever be spoken to in that way, full stop.

I know you didn’t get the outcome you’d hoped for, and I understand how frustrating that must feel.

Through our investigation, we heard two conflicting accounts and without any records, it wasn’t possible to confirm one version over the other. What we have done is log your complaint on the tradie’s account and reinforced our Code of Conduct with them. If we receive another report, that would give us grounds to take the stronger action you’ve suggested.

We’ve removed accounts in the past without question when it has taken place on the Builderscrack platform, and that’s when we’re able to apply our zero-tolerance policy.

Thanks again for raising this with us. Your complaint matters and has been taken seriously. Please reach out to our Support team if you have any further questions.

Regards, Rach @ BC

Valorada con 1 estrellas sobre 5

This website is complete bullshit they…

This website is complete bullshit they get you to subscribe to a plan and buy tokens . If you use your tokens to quote a job and the owner of the job doesn’t use you ?, you still lose those tokens that you spent . Also the token prices are ridiculous. $100 for 100 tokens , most jobs are maybe between 50 and 100 tokens . The homeowner can just pick your brains for a quote and muck you around and then if they choose not to use you, you lose those tokens. There is no refund and no security for the tradie . The homeowner doesn’t get penalised for mocking us around and wasting our time . If you are someone who just started a business and you want to use Builderscrack? , I 100% advise you to not waste your damn time and hard earned money with this website like I have .

20 de septiembre de 2025
Opinión espontánea
Logotipo de Builderscrack.co.nz

Respuesta de Builderscrack.co.nz

Hi Selau, thanks for your feedback. I’ve requested your info via Trustpilot so we can take a closer look at your account.
Cheers,
Rach @ BC

Valorada con 1 estrellas sobre 5

an absolute rip off

1 de septiembre de 2025
Opinión espontánea
Logotipo de Builderscrack.co.nz

Respuesta de Builderscrack.co.nz

Hi Andres, I can see you’re currently on our $1 promo plan — doesn’t get much cheaper than that! But in all seriousness, I’m guessing you’re referencing your previous invoice. Our Trade team has tried giving you a call a couple of times to touch base and see how we can help.

If you’re not seeing value right now, you could try tweaking your intro notes. Personalising them shows you’ve read the job description and looked at the photos, and this small change can help you stand out and get connected on more jobs.

The team will reach out again tomorrow if you’re keen to continue. If not, thanks for your time on the platform — we wish you all the best. Cheers, Rach @ BC

Valorada con 5 estrellas sobre 5

Helpful support team!! Thank you!

Helpful and friendly support team, quickly resolved any issues I had and were as fast as you can get for replies. Much appreciated, thank you!

28 de agosto de 2025
Opinión espontánea
Logotipo de Builderscrack.co.nz

Respuesta de Builderscrack.co.nz

Hi Hayden, thanks for your feedback. I can see Holly from our Support team has been in touch to confirm we've deleted those files & to help get you up and running with verification. We've passed on your feedback to our team re functionality too! Cheers, Rach @ BC

Valorada con 3 estrellas sobre 5

Creating a job was easy but terminology was confusing

It was easy to create a job and upload pictures. And Builderscrack gave a good explanation of the sort of details that would improve the chance of getting the job picked up.

However, I found the terminology on the site confusing and I couldn't find a glossary or explanation of the terms.

On my first (and to date, only) job I saw a tradesman had taken interest in the job a few hours after it was posted. However, the tradesman was labelled as "Stopped Chasing". Did that mean they'd had second thoughts and decided not to apply for the job? Or did it mean I didn't get back to them fast enough, so I was the one considered to have "stopped chasing"?

The job was also labelled as "Dropped". Did that mean Builderscrack had cancelled the job for some reason? Or was it something to do with the tradesman, perhaps declining the job?

I looked through the help and couldn't find explanations of these terms. As I hadn't posted any jobs before (or since) I have no point of reference to compare to, to get an idea of what the terms mean.

1 de agosto de 2025
Opinión espontánea
Logotipo de Builderscrack.co.nz

Respuesta de Builderscrack.co.nz

Hi Simon, I'm glad to hear posting a job was easy! I’ve passed your feedback on to our product team. It's timely, as there were already changes underway to improve the terminology and update the visual interface. This confirms the need for it! 😄 We’ll also be adding clearer on-page help so you don't have to go digging for help. Next time you post a job, you’ll find it much clearer. Cheers, Rach @ BC.

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