Buildworld Opiniones 

The internal door arrived in perfect condition but due to my inaccurate measurements did not fit ! ... Seerat was extremely understanding and arranged for the courier collection. Very much appreciated.

I bought four glazed oak internal doors from Build World. The prices are very competitive and I am happy with the quality. The doors arrived in time and were very well protected and packed. The Company kept me fully informed at all times.
Overall, I am very pleased with my purchase and would not hesitate to recommend Build World.

Website shows stock of materials, you continue to purchase, only to be informed after purchase that there is a long delay for materials. Ordered in oct advised of some doors due in mid November, remaining in January. No communication of expected deliveries and when chased at end of November informed that due in early Jan. chased in January and 4 of the doors were available for delivery so took delivery on the basis that the other two were due shortly. Chase the remaining two doors end of January to be informed that now not due till March.

Company trying to take no responsibility for deliveries, blame supplier and threaten that you can’t send received goods back because supplier won’t take them back. We purchased the doors from you not the supplier!!!

Joke of a company taking your money for goods that can’t be guaranteed when available. Poor customer service with no one on the phone willing to deal with it.

Quick, easy purchase, speedy delivery.

Website does not allow removal of an unwanted order.
Website memorises Paypal details without permission, and does not allow change to a different account.
Very difficult to trust.

07.12.2023 Trustpilot asked for more details' so here they are:
I placed an order, and went to pay for it with Paypal. Before completing I found it was the wrong Paypal account (currency) and tried to change it to the correct one, but the website would not allow the change or to remove the details. I tried to delete the order and there was no way to do so. I closed out of it and started again and found the Paypal details were still memorised and not possible to edit or remove. Then found the first and second order attempts had been saved as separate orders with no way to delete them.
Had to phone them, and the first order was reluctantly removed after initially saying I'd have to email, but then was told I'd have to email about removing the Paypal details - which shouldn't have been retained anyway.
Almost 24 hours later I received an email asking if I wanted the remaining order deleted, no reference to the Paypal details being retained.
I then found it was now made possible to update the Paypal account and placed the order. Then I received another email asking if I wanted to change the delivery address.
Not a good experience.

Over 3 weeks since I placed my order for paint and I still have not received it or a refund. Contacted Buildworld who said they would chase their supplier and get back to me. They didn't. Seems they have taken my order and money without having the paint to send to me. Paypal are taking forever to refund me as Buildworld have not replied to them.

Door arrived in good time , solid good looking door, much admired by my neighbour.

I ordered 5 prefinished oak door liner kits, they sent 5 x vinyl wrapped door frames

I have also been informed since that they charge a 40% restocking fee and defects must be reported in 3 days.

A restocking fee on vinyl wrapped fake oak that I never ordered! Also you tend to unwrap things the day you need to install them so that they don't get damaged, not in the first 3 days. I saw the external packaging was not damaged so didn't think to check the oak I had ordered was fake!

Trying to resolve it with them, I will update when I know more

Easy ordering; good communication about progress with the order and delivery arrangements; item not yet fitted but appears good quality. Delivery cost was disappointing.

The silver paint is good quality and easy to apply on our flat roof felt. Delivery was couple of days over but can be expected as we are further away from the supplier.

For all the world seemed like a fake company. After placing an order for stock items I waited a week and no dispatch so I left a message on their chat but no reply. At this point I started to get worried and discovered that the address/phone number for them is for a different location to their 'warehouse' - when chasing for an update by phone the person I spoke to said they couldn't track orders(!) so they'd have to get someone to contact me...which they never did. Another week later I was on the phone again requesting a refund expecting to get the run-around but this has actually now come through. Bizarre - they're simply so badly organised and unresponsive that they don't seem legit! Use at your own risk.

5S++ Door furniture Supplier. Recommended! Good quality products. Exactly as described. Well packaged. Rapid delivery.

Made and order, got an email saying they would take 40% of my refund as a restock charge. Spoken on phone, apparently already dispatched so can’t refund without taking the 40%

Do not use!!

Excellent service, promp delivery. Excellent product.

Also the delivery driver was extremly polite and friendly.