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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Kudos to the young man who headed out last night up an M motorway, I believe exit 15, to recover a faulty transit van for my son and actively participate in releasing and caring for it when it arrived... Ver más

Valorada con 5 estrellas sobre 5

Can’t praise Burke Bros highly enough. They arrived at time advised and as alternator had gone they then proceeded to transport us and the car back home from Welsh coast to the Midlands. Dropped car a... Ver más

Valorada con 1 estrellas sobre 5

Stay clear of this company, they sent out an untrained operator, he had no experience, his tools were faulty, no road side awareness, no health and safety, no common sense. He did not know what a... Ver más

Valorada con 5 estrellas sobre 5

Don't tend to leave these reviews but just want to say a massive thank you to the reassuring Gavin Williams, the driver for Burke Bros, who, not only came to recover my car 2 hrs earlier than stated,... Ver más

Información sobre la empresa

  1. Servicio de remolque terrestre
  2. Mantenimiento y reparación de automóviles

Escrito por la empresa

Established in 2009, Burke Bros Recovery is one of the leading recovery providers in the West Midlands, covering all aspects of vehicle rescue, including roadside assistance, vehicle recovery, on-site repairs, diagnostic checks, vehicle transportation and vehicle storage facilities. Situated in Wolverhampton, we are located within easy access to the major motorway network covering the Midlands including the M6, M6 Toll, M5, M42 and M54, meaning that we are always on hand to respond quickly and efficiently. With a fleet of over 30 specialist recovery vehicles that operate the latest recovery equipment, we pride ourselves in providing the highest level of customer service. We understand the critical nature of emergency assistance and strive to achieve the highest level of service to all our customers which includes a fast response time from one of our friendly, knowledgeable vehicle technicians. All of our specialist recovery vehicles are equipped with the latest equipment to collect and transport all types of cars, vans, motorcycles, HGV’s, LCV’s and PSV’s. As well as this we can also recover and transport low, modified and specialist off-road vehicles. Burke Bros Recovery is certified with PAS43, ISO9001, highways approved contractor holding, NHSS17 and we also hold a waste carriers’ licence. At Burke Bros Recovery we always aim for the highest professional standards and total customer satisfaction.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

73 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(73)

13 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Respectful and helpful

We needed to be transported home after having the AA patrol man saying our vehicle could not be repaired at the roadside after breaking down on Thursday afternoon. Dispite the fact we had waited well over 5 hours, this was not the fault of Burke Bros. The Burke Bros recovery man was great, very professional and helpful. CANNOT THANK HIM ENOUGH FOR GETTING US HOME! The AA need to learn a lesson or two from Burke Bros on how to treat their members with the respect they deserve.

23 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Was recovered from a motorway with a…

Was recovered from a motorway with a broken hire lorry, excellent service from the driver and the recovery truck had plenty of equipment to cover the little awkwardness the job threw up. Would be very happy to use again

18 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

These heathens recovery my car and…

These heathens recovery my car and tightened the straps till it dented all wings and put one strap under a door that now will not open. My car as a result is a write off. They are the worst company I have ever dealt with.
Call someone else.

20 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I just wanted to express a big thanks…

I just wanted to express a big thanks to Burke Bros for attending to our breakdown early on Thursday morning. We had quite a wait for the RAC to sort things out but eventually they called in Burke Bros to help out. The weather was absolutely vile when the breakdown truck arrived but the horizontal sleet didn't stop their guy from getting under the bonnet and getting the engine started. Top Man!

19 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I broke down yesterday afternoon in a…

I broke down yesterday afternoon in a car park in Stafford.
Matt P - came to my rescue!
He was kind caring reassuring and went beyond to help me!
I only wish more recovery services were as competent and as kind as he was!
Thank you Matt P

18 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

The recovery driver Tim, took me and my husband, John from Bridgnorth back home to Hampshire today after we had a problem with our car, we just wanted to to let you know that Tim is an asset to your company, he couldn't do enough for us, it was a pleasure to have him take us home, we hope he had a safe journey back. Great company cannot recommend enough.

8 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really Great service

Really Great service, friendly helpful recovery of caravan on dark damp night, at the end of a long day.
Came out through RAC.
Respectful driver who took the extra time to make sure things were done properly and carefully.
Would absolutely recommend this company

26 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Above and beyond

A huge thank you to the recovery driver who went above and beyond to help me last night. He was so kind, patient and couldnt do enough to help me. Its staff like this that make a company shine

2 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

James is a star man

after a very long 26hr, troublesome time with the RAC, we eventually were sent the Burke Bros.
After our treatment so far, I wasn't expecting much but I was surprised. James arrived, he was very friendly and sympathetic and more importantly, he was very efficient. He had the car loaded up and us on our way in no time. When her arrived at the house, he did everything for us, handed out some much needed advice and was on his way again. The man deserves promotion or at least a raise.......WELL DONE JAMES and thank you for all your help.

10 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic professional service by Matt

Fantastic professional service from Matt who expertly and carefully recovered my 2 ton Volvo with care and compassion, and went above and beyond finding a suitable placement of the vehicle at my chosen garage. Big thanks to Vicki on the coordination desk who explained everything politely and professionally which I found very helpful. I couldn't rate this company any higher with the quality of service I received tonight.

28 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Broke down this morning put my call in…

Broke down this morning put my call in to RAC to be recovered from mid wales to Manchester
All good waited the time period I was expecting RAC But got Burke bros recovery.in all my breakdown experiences this was by far the best. I got the jolliest guy I’ve ever met Tim is an absolute credit to this company from pick up to drop off amazing also gave my kids a teddy hope you get to read this Tim keep up that positive jolly personality and thanks again

15 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

The great wait , Holiday Inn Telford .

Had to wait at Holiday Inn Telford for hours only to hear time after time that they
couldnt make the ETA and it just got later and later . Cant recommend them and wouldnt use them as they are a complete let down , and the RAC say they are a trusted partner ..... What a joke .

11 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Burke Bros Recovery recently recovered…

Burke Bros Recovery recently recovered me from the hard shoulder on m6 motorway.
Car and caravan req recovery.
Joey picked us up and relayed us to the nearest service station. And we were then picked up by Eden who went above and beyond and started his night shift early to drive us 185 mile to get to our campsite. Thank you Eden . Many thanks to you all 1st class service and professional to the end.
Paul Mellor & Family 💪👍

12 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unprofessional staff

Unprofessional staff, rude on phones, before making the payment they are nice and than after making the payment they are rude and they don’t give no importance, waited more than 5hours

17 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

After being tail end Charlie in a 4 vehicle shunt on the M6 Southbound around Walsall and calling Skoda assist at 1-30pm on a Friday afternoon, I was recovered to their Wolves yard.
Where I was effectively abandoned by my insurers Darwin, and eventually had to make my own way home 100 miles away by rail and taxi.
For the time I was with them Burke's went above and beyond and provided all the information and photographs of my damaged vehicle which ensured and enabled a swift settlement of my claim.
And then sorted out a problem with finding my V5 logbook details in order to complete the online transfer to write off my car.
I couldn't ask for more, but if I had done so I'm sure it would have been carried out with the same willingness and attention to detail.
My thanks go to all at Burke Bros for a job well done at what was a very stressful time.

21 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never use these people

Never use these people. Unreliable, and rude. 11:30 recovery pick up and the driver arrived at 3pm. I had missed my ferry by then so holiday had to be cancelled. Driver delivered vehicle and seemed to take umbrage to my house. When I questioned how I might get compensation for my missed holiday, apparently I am "a jumped up little rich man" and I should "toddle of into my posh house". All delivered in a very aggressive manner whilst wagging his finger in my face. Quite astonishing

29 de mayo de 2024
Opinión espontánea

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