Roopesh at BUR has been very helpful, polite and indeed very patient in helping us sort out a long-standing issue we had with our previous supplier, and has arranged for us to be signed up to a significantly cheaper energy provider going forward - would highly recommend BUR's services.

Our initial contact was with Zoe, who was friendly and helpful. We were then allocated Roopesh Pancholi to assist with finding the best electricity rate for our renewal. Roopesh was not only friendly and informative, but also kept in touch exactly when he said he would.

In a time when great customer service often feels like a dying art, Roopesh demonstrates it brilliantly, nothing is ever too much trouble. Thank you!

Roopesh is a fantastic advisor and nothing is ever too much! Would highly recommend.

We have been stuck in a continuous circle of issues with various energy providers that have been causing us problem after problem. Nigel is our point of call to help us, but passed us onto his Administrator, Tom Dewsbery, who has worked relentlessly to bring our billing down, and dare I say FINALLY resolve our issues. He has been in constant contact every step via phone and email to keep us updated. Thank you so much Tom!

We found Roopesh very helpful. He explained everything thoroughly and took the time in talking to me. He tried all options in getting the best rates applicable to our company and usage. We did not feel pressurised in signing immediately like so many other firms. We certainly would recommend BUR and certainly recommend speaking to Roopesh Pancholi for all your commercial requirements.

Excellent service.Provided everything I requested on time in a friendly helpful manner.Nothing was too much trouble,you felt a valued customer whose
requirements would be fulfilled.I particularly
appreciated the professional,friendly attitude of
Roopesh who delivered the outcome I had hoped for.

This service is second to none. I would highly recommend them. especially Roopesh Pancholi who is just brilliant and always finds a great deal and nothing is too much of a problem for him 10 out of 10 all ay long.

Consultant I speak with, (Roopesh), is always extremely polite, friendly, knowledgeable and maintains a good level of contact. Would definitely recommend.

5 Star service from a 5 Star consultant. Roopesh Pacholi has guided and advised me and my 18 gas & Electric accounts for years and always gives 100% professional service and advice. Very committed and always calls back if not available when needed. Thanks mate.

Roopesh was very knowledgeable about the energy industry and very helpful with the information he supplied us.

The service provided by BUR is fantastic.
Especially the amazing customer care and industry insight provided by Roopesh Pancholi, what a great testament he is to your company and a great guy as well.
Saved us literally thousands on our energy contracts.
Cannot recommend them highly enough.
Top Notch.

In a word Brilliant, the outgoing utility company wasnt the easiest to work with but BUR kept me in formed every step of the way and worked through the issues that arose. Emma was brilliant and always on hand to answer and of my questions.

Roopesh Pancholi has been an absolute pleasure to work with during our energy contract renewal. Unlike many brokers, he wasn’t pushy or overly sales-driven. Instead, he came across as personable, professional, and genuinely committed to securing the best outcome for our business. I highly recommend Roopesh and will definitely be returning to him for our next renewal.
Thank you Roopesh, enjoy the cricket!

Excellent, informed service. Roopesh was clear with his information, prompt and efficient. Very satisfied with the whole experience.

Absolutely recommend Nick, and Sara. Following an issue with the supplier they swung into action and took ownership to help resolve. Worth their weight in gold. Always quick to respond to any queries, professional and great all round service.

Roopesh Pacholi at Business Utility Renewals has always been keen to find the very best electricity prices for my business. He is a pleasure to deal with, and we know he always does his utmost to help us save money.

Roopesh always delivers good service. We have used him for a few years and have never been disappointed.

Roopesh is always there at the end of the phone / email when I have any queries on our contracts

Both Zoe (who made initial contact) & Roopesh (now my account manager) have been professional, courteous and great to deal with, in securing our new energy contracts.

Our broker, Nigel Bailey has been extremely helpful in securing a better deal for our new electricity contract.