Well, what can I say? This was a service experience rather than sales. Always a pleasure to deal with the whole team, including the GM. Nothing is too much. Except the valet, that eluded them this tim... Ver más
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Consulta las opiniones de los clientes
Booked for a service and MOTas a "sit and wait for 2 hours" at time of booking. On arrival told it was up to 3 hours wait. Arrived slightly early for 9.45am book in. Checked for online update... Ver más
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I appreciate the friendly well informed approach by staff. I have successfully used the Ford lease car programme at Busseys since 2011. The process has always been easy and supportive. I appreciate... Ver más
La empresa ha respondido
The most straightforward and pleasant buying experience I've ever had - after 50 years of procuring vehicles personally and for my company fleet. Jon Carnall, could not have been more helpful and ac... Ver más
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Información sobre la empresa
Escrito por la empresa
Main Ford, BYD and Ineos Grenadier Dealer in Norfolk. Our success is based upon providing excellent customer service, superb value for money and complete customer satisfaction, principles that serve us as well today as they have always done. Our help team are available Mon-Fri 8.00 - 17.00
Información de contacto
95 Whiffler Road, NR3 2EU, Norwich, Reino Unido
- 01603 253144
- busseys.co.uk
4,6
Excelente
1 mil opiniones
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Ha contestado el 68% de las opiniones negativas
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Excellent service
Excellent service, Chandler was always available to talk too and kept us up to date through the process.
15 de marzo de 2026
Opinión espontánea
Respuesta de Busseys Norfolk
Thank you for sharing your experience! We pride ourselves on clear communication, so it’s wonderful to know Chandler was able to support you effectively. We appreciate your business and look forward to seeing you again in the future.
Once again I was very happy with…
Once again I was very happy with Busseys in Attleborough excellent service plus excellent staff
10 de marzo de 2026
Opinión espontánea
Respuesta de Busseys Norfolk
Thank you so much for leaving a review! It's great to know you're happy and found our staff the service they gave you to be excellent! We hope to see you again!
I had a problem with a side reflector…
I had a problem with a side reflector on my Peugeot 2008 which I have serviced/MOT at Busseys, Hall Road and the Parts/Service Manager was extremely helpful. He not only helped me identify the necessary part but as a courtesy fitted the new replacement free of charge. It was a fiddly job, well beyond my capabilities and I'm really grateful to him for his professionalism and fantastic customer service.
10 de marzo de 2026
Opinión espontánea
Respuesta de Busseys Norfolk
Thank you for the kind feedback, we are always willing to help where we can.
Thanks John at the dealership
Thanks John at the dealership. I had a very enjoyable and informative experience at Ineos. The sales team were very knowledgeable on the vehicle and both friendly and helpful. Would definitely consider another visit, soon after i sort out my options.
7 de marzo de 2026
Opinión espontánea
Respuesta de Busseys Norfolk
We're glad we could help you get to know the vehicle better. Take all the time you need to go over your options—whenever you're ready for a second look or another chat, our team at Attleborough will be here to help.
Really pleased with my car
Really pleased with my car!
Connor was really helpful and very knowledgeable about the car, how it works and set it all up for me, explained it all very clearly too.
28 de febrero de 2026
Opinión espontánea
Respuesta de Busseys Norfolk
Hi Clare, thank you for your lovely review! It's been my pleasure to help you sort out your new Dolphin Surf, and we look forward to seeing you back in when the time comes sort Simon out with an equally colourful BYD! – Connor
Great experience
Great experience, very helpful when buying my first electric car.
27 de febrero de 2026
Opinión espontánea
Respuesta de Busseys Norfolk
Thank you for your lovely review, we hope you enjoy your first car - Millie
Respuesta de Busseys Norfolk
Hi Cristina, thank you for your lovely review! I hope you enjoy all the new tech on your Seal U DMi, and once again if there is anything we can do to help, just let me know - Connor
Respuesta de Busseys Norfolk
Hi Dean, thank you for your kind words. It was a pleasure to assist you with your brand-new Sealion 7 purchase. I enjoyed our chats about sports and coaching, and really appreciated your insights. I wish you continued success with your businesses, and wish you all the very best – Jake
Buying a Peugeot 3007
Jake is a very knowledgeable and nice person to deal with. I’m very happy with my experience of buying a car from Busseys.
20 de febrero de 2026
Opinión espontánea
Respuesta de Busseys Norfolk
Thank you so much for the 5-star review! We’re thrilled to hear that you had such a positive experience purchasing your Peugeot 3007.
Jake is indeed a valued member of our team, and we’ll be sure to pass your kind words along to him—he’ll be delighted to know his knowledge and service made a difference.
Jake was very informative and…
Jake was very informative and attentive. Second time I have bought a second hand car from here. Very pleased with the service.
18 de febrero de 2026
Opinión espontánea
Respuesta de Busseys Norfolk
Thank you so much for the 5-star review! We are thrilled to hear that this is your second time purchasing a vehicle from us. It’s great to know that Jake took such good care of you and provided the attentive service we strive for. Enjoy your new car, and we look forward to seeing you again for the third one down the road!
First class service
From beginning to end the team at Busseys were great, nothing was too much trouble for Jake who was my sales executive.
Clear communication, did everything they said they would do to make the process as simple and easy as possible.
If you need a new or used car I cannot recommend Busseys enough.
14 de febrero de 2026
Opinión espontánea
Respuesta de Busseys Norfolk
Thank you so much for your kind words! We are thrilled to hear that you had a first-class experience with us from start to finish.
We’ll be sure to pass your praise along to Jake—he’ll be delighted to know his efforts to keep things simple and clear made such a positive impact on your journey. We strive to make the car-buying process as easy as possible, so it’s wonderful to know we hit the mark for you.
Enjoy your new car, and thank you for recommending Busseys!
Second purchase from this company
Second purchase from this company; excellent, professional and friendly service from Chandler Fletcher again. He is the epitome of good customer service and highly recommend him. Thanks Chandler-lovely car too!
13 de febrero de 2026
Opinión espontánea
Respuesta de Busseys Norfolk
Thank you so much for returning to us for your second purchase! There is no higher compliment than a returning customer, and we are so glad to have had the opportunity to help you again. We'll be sure to pass your wonderful praise along to Chandler. We're thrilled you're loving the new car! Happy driving, and we look forward to seeing you again.
Jake contacted me back straight away…
Jake contacted me back straight away with a personalised video of the car I was looking to purchase, which was full of the information needed.
Very professional and reassuring regarding of the purchase. Always answering calls and emails whenever I had any questions.
Thanks Jake.
13 de febrero de 2026
Opinión espontánea
Respuesta de Busseys Norfolk
Hi there, thank you so much for the kind words! We’re thrilled to hear you enjoyed the personalised video—we find it’s the best way to give you a clear, honest look at your next car.
Jake is a valued member of our team, and he’ll be delighted to hear that he made your experience so reassuring. Please don't hesitate to reach out if you need anything else!
All members of staff were great and…
All members of staff were great and they made it easy for me. I’m impressed with the service and would def recommend shopping at busseys.
11 de febrero de 2026
Opinión espontánea
Respuesta de Busseys Norfolk
Thank you so much for the 5-star review. We’re thrilled to hear that our team made your experience easy and seamless—that is exactly what we strive for! We truly appreciate the recommendation and look forward to seeing you at Busseys again in the future.
New Pickup
I dealt with Anthony Bryce for a new pick up, very knowledgeable and worked hard to get a deal acceptable to both sides.
10 de febrero de 2026
Opinión espontánea
Respuesta de Busseys Norfolk
Thank you for sharing your experience! We’re glad Anthony Bryce could help you find the right deal on your new pickup. We appreciate your business and hope to see you again in the future.
As a disabled man with a car on…
As a disabled man with a car on mobility, I find that these guys will bend over backwards to help me, as I'm sure they would with a non disabled person.
Lovely people here and highly recommend them.
From Julian Edwards
9 de febrero de 2026
Opinión espontánea
Respuesta de Busseys Norfolk
Hi Julian, thank you so much for your kind words and for choosing us. We believe everyone deserves the same 'bend over backwards' level of service, and it’s wonderful to know we’ve hit the mark for you. We’ll be sure to share your feedback with the whole team. We look forward to seeing you again!
Customer service was outstanding with…
Customer service was outstanding with Jake Kingsley from time I viewed & purchased my new car.
6 de febrero de 2026
Opinión espontánea
Respuesta de Busseys Norfolk
Hi there, thank you so much for the 5-star review! We’re thrilled to hear that Jake Kingsley provided outstanding service from the initial viewing all the way through to your purchase. We’ll be sure to pass your kind words along to him. Enjoy your new car!
New Toy
From entering the showroom we were greeted promptly by Peter with a friendly smile and handshake he took time and patience explaining in great detail about the vehicle we were interested in taking us outside and showing us the interior of the car again going in great detail of how everything worked but slowly and simple so we understood if we didn’t quite grasp it he would repeat it again patience of a saint Ella the Apprentice who was with Peter was very helpful and sorted our phones and answered few questions Peter has already phoned to see how things are going and are we happy that meant a lot Thank You would definitely deal with you again and good luck with your career Ella.
1 de febrero de 2026
Opinión espontánea
Respuesta de Busseys Norfolk
Thank you so much for the 5-star review! We’re delighted that Peter’s patience and detailed walkthrough made your experience so smooth. It’s also wonderful to hear that Ella was able to assist with your tech setup—she has a bright career ahead of her!
We really appreciate you choosing us, and we’re glad you’re enjoying the new car. Happy driving!
Our experience of buying our Ford kuga…
Our experience of buying our Ford kuga from Attenborough was brilliant, not only did Jon go the extra mile to find us exactly the model we wanted but he took every opportunity to help us with the transaction .Today on hand over he explained and demonstrated how all the tech worked We cannot thank the team at Busseys enough especially Jon !
2 de febrero de 2026
Opinión espontánea
Respuesta de Busseys Norfolk
Thank you so much for the kind words! We’re thrilled to hear that Jon was able to find you the perfect Ford Kuga and make the handover process smooth and easy. We’ll be sure to pass your thanks along to him and the rest of the team at Attleborough. Enjoy your new car!
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