I placed an order in March, chased this up numerous times via email, including after my reply on my previous review I left (see below), and still no response or items bought received. This is extremel... Ver más
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Consulta las opiniones de los clientes
Despite a not so good first transaction i wanted to give them another chance as only fair, they’re very transparent and they go the extra mile, the quality of the bottle holders is excellent and so re... Ver más
La empresa ha respondido
Unfortunately this company is a scam. I placed my order, money taken and no items sent. It's been weeks now. I contacted the company straight alway about the missing order. No reply, no acknowle... Ver más
Had seen these mentioned on a guinea pig rescue site. Having battled with metal bits of wire, which squeeze water out for a number of years thought what a great idea. Yes it initially seems a bit ex... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Our mission is to make small pet companionship easier and more fulfilling, by creating innovative, high-quality products using ‘planet in mind’ materials and manufacturing techniques. Based in Sheffield in the UK, we manufacture all of our products using 3D printing technology. This manufacturing method allows us to update our products constantly, meaning our customers receive the best possible products!
Información de contacto
22 Chatsworth Park Road, Gleadless, Gleadless, S12 2UF, SHEFFIELD, Reino Unido
- 07709742646
- info@buttercuppetproducts.co.uk
- buttercuppetproducts.co.uk
3,4
Medio
234 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 73% de las opiniones negativas
Suele tardar más de 1 mes en responder
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for a young company they listen which…
for a young company they listen which makes a change from other companies....I had a problem and they were quick to fix it.........they might be slightly dearer than other companies but my goodness they;re product is a lot better so much so I bought another 3 bottle holders so that is 5 in tole....brilliant service and easy to contact.....would highly recommend them
13 de junio de 2024
Opinión espontánea
Respuesta de Buttercup Pet Products
Hi there! We want to thank you for taking the time to write such an amazing review! It means so much to us as this is everything we strive for! Thank You :)
Great product
Great product, easy to fit on my different enclosures easy to move hight for my rabbits
3 de junio de 2024
Respuesta de Buttercup Pet Products
Amazing! 🤩 Thank you for your kind words 🙏
Excellent service
Excellent service, I messaged as I'd realised I'd ordered all bottle holders same colour but one of them I wanted a different colour ect pink, I messaged and they were quick to reply and they changed it fir me with no problems.
Bottles are fab and the holders are good quality aswell as such a good idea as easier to get bottle out rather than struggling with a bit if wire.
I have 2 older children with learning disabilitie and they could never manage to do the water but they can now, so highly recomend this company and thier products 😀.
6 de junio de 2024
Opinión espontánea
Respuesta de Buttercup Pet Products
Thank you so much for taking the time to write such a great review! We really appreciate it! :)
So glad I only ordered one to try out
So glad I only ordered one to try out, original order arrived broken so they sent out a replacement, replacement has lasted less than 4 months and broken in the same way as the original arrived, the bases are too weak and brittle to be worth the money paid for it
6 de febrero de 2024
Respuesta de Buttercup Pet Products
Hi there, we are so sorry to hear about the issues with your bottle holders. We want to get this sorted for you! Please contact us at hello@buttercuppetproducts.co.uk and we shall get this resolved! Many thanks, Jordan :)
Really good quality item
Really good quality item. Great customer service too. I also have two bottle holders and they are excellent too. Thank you
23 de mayo de 2024
Respuesta de Buttercup Pet Products
Thank you for taking the time to give us such amazing feedback! :)
Bottle holder
Good product, arrived in good time, feels strong and keeps the bottle upright so doesn't leak so much.
31 de mayo de 2024
Opinión espontánea
Respuesta de Buttercup Pet Products
That is great to hear! :)
Quick delivery
Quick delivery. Really good products with nice colours to choose from, I have had zero issues with mine so far! My only suggestion would be to add an option for double sided sticky bits as an attachment idea! I have a pet sideboard so I’ve stuck mine to the inside wall instead of screwed and so far so good :)
13 de mayo de 2024
Respuesta de Buttercup Pet Products
This is something we are in fact looking into! Watch this space... :)
Second time buying this product got…
Second time buying this product now got 6. Makes changing bottles easier and access for water for my disabled pig easier.
9 de mayo de 2024
Respuesta de Buttercup Pet Products
That is a lot of bottle holders! Thank you :)
We love these bottle holders
We love these bottle holders. We have 4 now. They make changing the water so easy, no more wires which always pop off.
29 de abril de 2024
Respuesta de Buttercup Pet Products
That is great to hear! The wires are so annoying aren't they! :)
Absolutely spot on
Absolutely spot on, couldn’t find a bottle clip that fitted securely on our c and c cage and I detest the metal clips that come with the plastic bottles so these bottle holders were my dream! They are so easy to use and change the bottles out and are very securely attached to the cage. Ordered larges for my piggies and a micro for my hamster and they have made water change time so much simpler!
1 de mayo de 2024
Opinión espontánea
Respuesta de Buttercup Pet Products
We love to hear this as it is exactly why we did our bottle holders in the first place! Thank you so much :)
Great sturdy products loved by TheSqueakLife
Great sturdy products loved by us at @thesqueaklife
24 de abril de 2024
Respuesta de Buttercup Pet Products
Thank you so much for your feedback! :)
Game changer
🩷🩵❤️Game changer for water bottles so easy to fit to cage and to refresh water, Beautiful colours available . 🙏🙏
17 de abril de 2024
Respuesta de Buttercup Pet Products
A game changer indeed! Many thanks for your feedback, it helps us do what we do! :)
The product is excellent
The product is excellent and the bottles are held securely and easy to change water in bottles without fiddly wires.
15 de abril de 2024
Respuesta de Buttercup Pet Products
Thank you so much for your feedback! Long gone are the fiddly wires!
Bottle holder
Lovely item, suited the purpose it was made for, look s great and easy to install.
17 de abril de 2024
You will come back..
Second order, and just as impressive and well made.
11 de abril de 2024
Opinión espontánea
Respuesta de Buttercup Pet Products
Thank you so much! It's great to hear you shopped with us again! :)
Super!
Super quick service and a great product. Both Guinea pigs love their new water bottle setup. Many thanks!
2 de abril de 2024
Respuesta de Buttercup Pet Products
We are so pleased your piggies love their new water bottle set-up! It means a lot, thank you :)
Great Product
The product was delivered promptly. It was easily installed and a great design. I would definitely recommend their pet water bottle holders.
25 de marzo de 2024
Respuesta de Buttercup Pet Products
A BIG thank you for your feedback, we really appreciate it! :)
Lovely to deal with
Lovely to deal with. Good price and good quality. Quick delivery.
26 de marzo de 2024
Respuesta de Buttercup Pet Products
Thank you for your feedback! It means a lot to us! :)
Great product
Arrived quite quickly.
Good quality, easy to attached.
Great design to attach onto wooden side of guinea pig house.
25 de marzo de 2024
Respuesta de Buttercup Pet Products
Thank you for taking the time to give us your thoughts! We really appreciate such great feedback! :)
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