Despite a not so good first transaction i wanted to give them another chance as only fair, they’re very transparent and they go the extra mile, the quality of the bottle holders is excellent and so re... Ver más
La empresa ha respondido
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Despite a not so good first transaction i wanted to give them another chance as only fair, they’re very transparent and they go the extra mile, the quality of the bottle holders is excellent and so re... Ver más
La empresa ha respondido
Unfortunately this company is a scam. I placed my order, money taken and no items sent. It's been weeks now. I contacted the company straight alway about the missing order. No reply, no acknowle... Ver más
I ordered two bottle holders and two racks in the 13th of July. I selected the 1-2 business days shipping option. On 17th July I was sent an email saying my order had been dispatched. But every day s... Ver más
Had seen these mentioned on a guinea pig rescue site. Having battled with metal bits of wire, which squeeze water out for a number of years thought what a great idea. Yes it initially seems a bit ex... Ver más
La empresa ha respondido
Our mission is to make small pet companionship easier and more fulfilling, by creating innovative, high-quality products using ‘planet in mind’ materials and manufacturing techniques. Based in Sheffield in the UK, we manufacture all of our products using 3D printing technology. This manufacturing method allows us to update our products constantly, meaning our customers receive the best possible products!
22 Chatsworth Park Road, Gleadless, Gleadless, S12 2UF, SHEFFIELD, Reino Unido
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Ha contestado el 77% de las opiniones negativas
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Would highly recommend this company and products
I ordered the bottle holder and paid express delivery as required it urgently. Unfortunately the item got lost and wasn't delivered. I contacted the company who responded very quickly and sent out a replacement. They also refunded the express p&p amount. I was very pleased with the support and customer service and the product is excellent. Only just found it and I wish I had this product years ago for my bunnies.
Excellent thankyou x

Respuesta de Buttercup Pet Products

Respuesta de Buttercup Pet Products

Respuesta de Buttercup Pet Products
Excellent customer service came way on time, best thing I have ever bought for my piggies after seeing them on masons caries, wish I had seen them before.

Respuesta de Buttercup Pet Products
These bottle holders are great and so much more convenient than messing with bits of wire etc. Just refill and put back -so easy.
Great product
Amazing product!
Lasts for years. Quality is amazing. A game changer for any enclosure
These are great and have made a big difference to dripping bottles
Bottle holder is great; so easy to remove and replace bottle now.
Just a shame Evri let things down; delivery was very slow and one holder broken in transit. Buttercups customer service was amazing though 😁
Great product and great service- thank you!
These bottle holders r amazing and so much better
Water bottle holders are effective and suit my boys perfectly.
I wasn't sent the right thing , I ordered a bottle holder

Respuesta de Buttercup Pet Products
I bought one of the water bottle holders after an instagram post on masonscavies. It makes water changes so much easier, no struggling with fiddly wires and constantly adjusting the bottles. The Guinea pigs love it and drink a lot more so much so I've recently bought another.
Thank you for the ingenious idea.
Guinea pig water bottle holder is great . Easy to fit to cage and gives piggies easier access to the water nozzle, good quality manufacture of product as well . Very happy
Water bottle holder is amazing quality and easy to use and they have a lovely colour range and delivery was quick would definatly use these again thankyou 😊
Easy to order. Had seen these water bottle holders being used on a guinea pig page. They raved about them. Not disappointed. No leaky water bottles.
I ordered two bottle holders for my son’s Guinea pigs.. one 320 ml and one 600ml. The holders arrived but unfortunately two 320ml had been dispatched. I emailed Buttercup and quickly received a reply assuring me the matter would be resolved ASAP. True to their word another bottle .. the correct size ..was dispatched. Not only are their products excellent but I experienced excellent customer service too. Yes an error had been made but was quickly put right. Thank you Jordan for your efficient customer service. My son and the piggies are very happy.
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