Buttercup Pet Products Opiniones 

233
TrustScore: 3.5 sobre 5

3,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Despite a not so good first transaction i wanted to give them another chance as only fair, they’re very transparent and they go the extra mile, the quality of the bottle holders is excellent and so re... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Unfortunately this company is a scam. I placed my order, money taken and no items sent. It's been weeks now. I contacted the company straight alway about the missing order. No reply, no acknowle... Ver más

Valorada con 1 estrellas sobre 5

I ordered two bottle holders and two racks in the 13th of July. I selected the 1-2 business days shipping option. On 17th July I was sent an email saying my order had been dispatched. But every day s... Ver más

Valorada con 5 estrellas sobre 5

Had seen these mentioned on a guinea pig rescue site. Having battled with metal bits of wire, which squeeze water out for a number of years thought what a great idea. Yes it initially seems a bit ex... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de suministros para mascotas

Escrito por la empresa

Our mission is to make small pet companionship easier and more fulfilling, by creating innovative, high-quality products using ‘planet in mind’ materials and manufacturing techniques. Based in Sheffield in the UK, we manufacture all of our products using 3D printing technology. This manufacturing method allows us to update our products constantly, meaning our customers receive the best possible products!


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

233 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 77% de las opiniones negativas

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3,4

Todas las opiniones

(233)

82 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great company/service and fab products

Would highly recommend this company and products
I ordered the bottle holder and paid express delivery as required it urgently. Unfortunately the item got lost and wasn't delivered. I contacted the company who responded very quickly and sent out a replacement. They also refunded the express p&p amount. I was very pleased with the support and customer service and the product is excellent. Only just found it and I wish I had this product years ago for my bunnies.
Excellent thankyou x

14 de abril de 2025
Opinión espontánea
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Respuesta de Buttercup Pet Products

Alice you’re amazing, thank you! So glad we could get things sorted for you quickly and that you’re loving the product now it’s in your hands. Wish we’d crossed paths sooner too! Big love from all of us 💛
.

Valorada con 5 estrellas sobre 5

I am a repeat customer

I am a repeat customer. I think that says it all.

10 de abril de 2025
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Respuesta de Buttercup Pet Products

Christine you’ve said it perfectly! Means the world that you keep coming back to us – thank you so much for the continued support 💛

Valorada con 5 estrellas sobre 5

Brilliant and bright.

Thank U. More will be added in time. x

2 de abril de 2025
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Respuesta de Buttercup Pet Products

Mouse you’re a legend, thank you! Love that you’re enjoying the brightness and buzzing to hear more will be joining the gang soon. Big love from us all 💛

Valorada con 5 estrellas sobre 5

Excellent customer service came way on…

Excellent customer service came way on time, best thing I have ever bought for my piggies after seeing them on masons caries, wish I had seen them before.

2 de abril de 2025
Logotipo de Buttercup Pet Products

Respuesta de Buttercup Pet Products

P Reid you absolute star, thank you! Love that the piggies are loving their new gear and massive thanks to Masons Cavies for the shoutout. We’re buzzing you found us – better late than never! 💛

Valorada con 5 estrellas sobre 5

Bottle holder is great

Bottle holder is great; so easy to remove and replace bottle now.
Just a shame Evri let things down; delivery was very slow and one holder broken in transit. Buttercups customer service was amazing though 😁

3 de marzo de 2025
Valorada con 1 estrellas sobre 5

I wasn't sent the right thing

I wasn't sent the right thing , I ordered a bottle holder

3 de marzo de 2025
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Respuesta de Buttercup Pet Products

Hey Karen, Many thanks for taking the time to write a review. We have looked into this and we can confirm you did not order a water bottle holder, but the mounting kit for one. The mounting kit clearly states that this is not a full bottle holder. We can also confirm you have never contacted us for assistance with this which is why this feedback comes as a shock to us! Please get in touch at hello@buttercuppetprocuts.co.uk and we can get this sorted for you ASAP! Many thanks, Jordan, Buttercup Pet Products

Valorada con 5 estrellas sobre 5

Ingenious idea for water bottles

I bought one of the water bottle holders after an instagram post on masonscavies. It makes water changes so much easier, no struggling with fiddly wires and constantly adjusting the bottles. The Guinea pigs love it and drink a lot more so much so I've recently bought another.
Thank you for the ingenious idea.

3 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bottle holder

Easy to order. Had seen these water bottle holders being used on a guinea pig page. They raved about them. Not disappointed. No leaky water bottles.

4 de febrero de 2025
Valorada con 5 estrellas sobre 5

Excellent product and Customer Service..

I ordered two bottle holders for my son’s Guinea pigs.. one 320 ml and one 600ml. The holders arrived but unfortunately two 320ml had been dispatched. I emailed Buttercup and quickly received a reply assuring me the matter would be resolved ASAP. True to their word another bottle .. the correct size ..was dispatched. Not only are their products excellent but I experienced excellent customer service too. Yes an error had been made but was quickly put right. Thank you Jordan for your efficient customer service. My son and the piggies are very happy.

3 de febrero de 2025
Opinión espontánea

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