Butterfly Designs Opiniones 

193
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I chose the sweeping heart design wedding card because it reminds me of a tree we have seen every year on holiday in Scotland since our granddaughter was 12/13years old, she gets married in 2027 an... Ver más

Valorada con 5 estrellas sobre 5

I was looking for a special card for my daughter’s 11th wedding anniversary and came across Butterfly Designs. These are beautiful cards good quality with the option to personalise your chosen card.... Ver más

Valorada con 5 estrellas sobre 5

I contacted Butterfly Designs with a query and they replied very quickly and were most helpful.

Valorada con 5 estrellas sobre 5

Super-quick response for quite an urgent custom order that I did have some queries on. Arrived quickly, packaged safely. Sometimes when a business says “if you need help contact us” you w... Ver más

Información sobre la empresa

  1. Artes manuales
  2. Artista
  3. Tienda de tarjetas de felicitación
  4. Tienda de marcos

Información proporcionada por diversas fuentes externas

A beautiful selection of family trees and other handmade gifts


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

193 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(193)

27 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Delivery was superfast

Delivery was superfast, considering that I went for the second class post option. The actual card was beautiful - excellent quality cardstock was used and the design was perfect. Even better than I expected. Thank you!

1 de agosto de 2025
Valorada con 1 estrellas sobre 5

DO NOT BUY!!

Ordered a card and the personalisation was wrong (even though i entered it all correctly). Contacted seller, only to be told it's "their system". Card looks cheap anyway, looks like it was glued together by a 3 year old. Cheap and nasty.

5 de agosto de 2025
Opinión espontánea
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Respuesta de Butterfly Designs

Unfortunately this is not our mistake as you entered the personalisation incorrectly

Valorada con 5 estrellas sobre 5

Simply a brilliant customer experience.

Super-quick response for quite an urgent custom order that I did have some queries on.

Arrived quickly, packaged safely.

Sometimes when a business says “if you need help contact us” you wait forever to hear back, not the case here!

In a world where true personal customer experience is on the decline, Annmarie you are a stand-out!

The frame and the card were beautiful, my wife absolutely loved them. Thank you so much!

18 de junio de 2025
Valorada con 1 estrellas sobre 5

You cancelled my order because I didn’t…

You cancelled my order because I didn’t answer your question but the email went into spam and l didn’t receive it until it was too late still waiting for my refund!!

17 de abril de 2025
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Respuesta de Butterfly Designs

H Margaret, I had to cancel your order as you did not provide any of the personalised information (ie names and date) required to make the picture frame, as you have your mail set to go into spam and did not receive my email I had no option but to either send you a blank frame or cancel your order, hence the cancellation an I did not think you would appreciate a blank frame, thanks

Valorada con 1 estrellas sobre 5

CHEAP - NOTHING LUXURY ABOUT CARD!!heap,small a design a child could have…

Cheap,small a design a child could have done. 5 "x 5" so very small for a " luxury card" . NO insert paper in middle of card. The card itself was so very very thin like a cigarette packet for example. Just cheap. At least THE CARD SHOP HAVE luxury padded boxes, large cards with inserts..for half the price- however I wanted a really special memorable card for a 60th Wedding Anniversary. When the card arrived in its tacky little box I was so disappointed.
I've reached out to the Company but they ignored my emails. With this in mind I just didn't want anybody else make the mistake I did..please there's NOTHING luxury about there products.
I am flabbergasted at there alleged 5star reviews...absolutely disgraceful product and service!!!

Butterfly designs have decided to put negative things in their feedback and say my emails were "alleged" i forwarded all my emails AGAIN to Butterfly designs - just because my opinion is not what the Company wants to hear does not mean you can question my integrity as to whether I emailed the Company. Whether other customers had a 5 star experience I did not and Butterfly Desings should absorb the feedback like most professional companies and try to make sure EVERY customers experiences is 5 star!!

16 de abril de 2025
Opinión espontánea
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Respuesta de Butterfly Designs

Thank you for your review. The A5 300gsm card is exactly as per the description and images in the listing. I’m sorry you’re not happy with your card, I have many repeat customers as you can see from the overwhelming positive feedback. All emails received were replied to within 1 hour, other alleged emails do not seem to exist. Perhaps the customer made a mistake when entering personalised details and felt this was the best way to deal with it.

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