I went to Buttles in Leighton Buzzard for two 8 foot fence posts. The service at the sales desk was polite, quick and done in no time. I paid for the posts and was told to take my in... Ver más
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Consulta las opiniones de los clientes
Online ordering a replacement fence panel easy enough but no delivery date when payment was taken. Then received a call to advise it wouldn’t be for a week, but was never delivered and had to call to... Ver más
La empresa ha respondido
I am disabled customer , the builder the delivery driver was helpful patient and went over and above what I expected ..I called the head office and they told me his name was ken , thank you ken ....be... Ver más
La empresa ha respondido
Arron/Aaron from Kentish Town gave incredible service over the phone yesterday and followed up at 7am making our delivery happen. His energy was infectious along with humour while all the time making... Ver más
La empresa ha respondido
Información sobre la empresa
- Mercado de materiales para la construcción
- Empresa de aglomerados
- Tienda de suministros para vallas
- Tienda de insumos para paisajismo
- Maderera
- Tienda de insumos para plomería / fontanería
Escrito por la empresa
Buttle plc is an independent Timber and Builders’ Merchant with branches in St Albans and Leighton Buzzard. Our roots are in timber (we’ve been selling it since 1919) but today we also sell building materials. We're also a plumbers merchant with specialised teams in most of our branches. Our Head Office is in St Albans, we employ around 45 people and our sales turnover is approaching £8m. We are Investors in People, and several of our employees have worked with us for over 20 years. Our customers include national house builders, local developers, general contractors, public sector organisations and home improvers - in fact, all users of building materials, however large or small. We are long-standing members of the Builders’ Merchants’ Federation and we comply with the BMF Merchant Member Charter. As members of the respected NMBS and H&B buying groups, we are able to purchase materials from the UK’s leading manufacturers at competitive prices. We are skilled at sourcing special items for our customers and always aim to provide the right materials at the right time at the right price. We have a fleet of 10 crane-offloading vehicles, including the latest DAF trucks with remote-controlled cranes. Our normal delivery area includes London, Middlesex, Hertfordshire, Bedfordshire, Buckinghamshire and Essex, but we can also arrange deliveries direct from the manufacturer to sites throughout the UK.
Información de contacto
Soothouse Spring, AL3 6NX, St Albans, Reino Unido
- 0800 25 25 87
- sales@buttles.com
- buttles.com
Excellence from Buttles staff
I went to Buttles in Leighton Buzzard for two 8 foot fence posts. The service at the sales desk was polite, quick and done in no time.
I paid for the posts and was told to take
my invoice out to the yard and approach any member of staff in their ‘high viz’ vests.
I went out and a young man driving a forklift saw me and immediately asked what I needed. I showed him the invoice and he went off and got the said posts on his forklift and returned them to my car.
He the hopped off and helped me slide them in.
I was in and out with my goods in less than ten minutes and I could not have received better service than I got from those two members of staff.
Excellent service, excellent staff, excellent experience.
Brilliant all round service
Brilliant all round service. Needed a last minute change to my order which proved to be no problem and was made effortlessly over the phone.
Barry at St Albans was so polite and helpful. He could not be more helpful. This was my first time of using Buttles and they will be top of my list for all future building materials!
I was building a patio in my garden and…
I was building a patio in my garden and used Buttle's for construction materials. Absolutely brilliant service and very good prices. Should I need something, I know where to go!

Respuesta de Buttle's plc
fantastic helpful delivery driver
I am disabled customer , the builder the delivery driver was helpful patient and went over and above what I expected ..I called the head office and they told me his name was ken , thank you ken ....because of you going over and above for my disabled mum, I have written this review ...I hope they credit you for you service ..use this company

Respuesta de Buttle's plc
Price Match
Popped in to ascertain whether or not they would price match products online with a competitor and such enough they did with a little more product to close the deal

Respuesta de Buttle's plc
Excellent delivery service from Jason
Excellent delivery service from Jason.
Unable to leave delivery at the top of the drive due to steepness of the drive so Jason asked if I had a wheelbarrow so he could transfer the delivery to where I wanted it.

Respuesta de Buttle's plc
Excellent customer service and great…
Excellent customer service and great price as well. I will definitely buy from you guys again and again.

Respuesta de Buttle's plc
Great service & very friendly and…
Great service & very friendly and helpful driver

Respuesta de Buttle's plc
Our favourite local builders merchant…
Our favourite local builders merchant in Harpenden.

Respuesta de Buttle's plc
Garden refurbishment
Very helpful staff, sound advice and quality products, and the delivery was on time and unloaded perfectly

Respuesta de Buttle's plc
Incredible customer service .first class,
Had materials delivered , on day confirmed good,, materials arrived with about 15 concrete blocks broken .
Company contacted me when they heard about blocks they offered me a refund for the damaged materials on transit, which they did very soon.
i have experienced incredible regard for customer sales from Buttles . They are brilliant

Respuesta de Buttle's plc
Delivered very quickly
Excellent customer service
Easy to order on website, was contacted to discuss delivery, delivery within time and helpful driver to assist with carrying goods round to back of property.
Would definitely use again

Respuesta de Buttle's plc
Brilliant company cheaper than the…
Brilliant company cheaper than the other Big DIY stores out there & very quick delivery.
Easy online ordering.Such a very friendly service 5 stars...

Respuesta de Buttle's plc
Online ordering a replacement fence…
Online ordering a replacement fence panel easy enough but no delivery date when payment was taken. Then received a call to advise it wouldn’t be for a week, but was never delivered and had to call to see where it was. Adviser seemed surprised I was calling - said they’d only just been dropped off at the yard so likely be delivered the next day. Seemed to assume that as a female I had all the time in the world to sit around waiting for it and didn’t work! Patronising.

Respuesta de Buttle's plc
Very efficient all round
Very efficient all round. The decking wood is much better quality than reviews elsewhere, no warping at all.

Respuesta de Buttle's plc
Excellent service and Ian was extremely…
Excellent service and Ian was extremely helpful ( Kentish Town ) ..many thanks .. I highly recommend Buttles 👌

Respuesta de Buttle's plc
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