Byjuniperlane Opiniones 

31
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After a year of wearing my partner's old t-shirts to bed I treated myself to these silk PJs. The difference is remarkable - I sleep better, I feel fancy, and the temperature regulation means no more n... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When Environment Canada issues a snowfall warning I cancel everything and put on this fleece onesie. It's ridiculous, it has a hood with bear ears, and I am living my best life in it while watching th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

You know how you go from -25 outside to +25 inside and your body can't decide what temperature it is? This bra handles all of it. The moisture-wicking fabric deals with those heating-related sweats an... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I was taken in by the slick website and ordered 3 pieces of clothing. All the items were poorly made with cheap material, stiff, scratchy or thin slippery. The return process required paying intern... Ver más

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4,2

Muy bueno

TrustScore: 4 sobre 5

31 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(31)

32 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Don’t hesitate to order.

7 de agosto de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Hi Claire! Great customer service and a confident recommendation — we'll take that! We'd love to be your go-to for what comes next! ⭐

Warm regards,
The Juniper Lane Team

Valorada con 5 estrellas sobre 5

Fabulous Styles

I enjoy shopping with Juniper for very unique clothing styles

6 de agosto de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Hi Carolyn! Unique styles that keep you coming back — that's exactly what we love to hear! We can't wait to see what you discover next! 🌿

Warm regards,
The Juniper Lane Team

Valorada con 1 estrellas sobre 5

A painful rip-off!

I was taken in by the slick website and ordered 3 pieces of clothing. All the items were poorly made with cheap material, stiff, scratchy or thin slippery. The return process required paying international shipping fees and customs fees to return to China, despite the company having a warehouse in Canada! Those fees amounted to nearly 50% of what I paid for the items. They pushed an alternative of "100% store credit" or "15% refund." Not trusting their quality or business ethics, i took the 15% refund and will never purchase from them again. PLEASE do your research first!

6 de agosto de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Hi Linda, we appreciate you sharing your feedback and we appreciate you taking the time to do so.

Juniper Lane is a Canadian-founded brand that genuinely cares about what we put out there. We do our best to represent each product as realistically as possible through our imagery and descriptions, and all product details, return information, and associated costs are made available on our website before purchase so customers always know what to expect.

Please get in touch with us at hello@byjuniperlane.co with your order details and our team will look into this for you directly.

Warm regards,
The Juniper Lane Team

Valorada con 1 estrellas sobre 5

byJuniperlane is a scam ! Don't use them.

I waited weeks for a dress that arrived and was very poor quality, so I requested a return. Although Juniper Lane's website stated the company was based in British Columbia, Canada, they instructed me to return the dress to China at my own expense and pay restocking fees. I advised them that I would only accept a full refund. I mailed the dress to China and stayed in contact with the company, but they repeatedly delayed the refund process. Eventually, their website shut down, and I was no longer able to communicate with them. I lost $150 .

6 de junio de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Hi Maureen, we're sorry to hear your experience left you feeling this way.

Juniper Lane is a Canadian-founded brand and we remain fully operational and committed to our customers. Our product imagery and descriptions are provided to represent each item as realistically as possible, and our return policy including all associated costs is clearly outlined on our website prior to purchase.

We'd genuinely welcome the opportunity to look into your case personally. Please reach out to us directly at hello@byjuniperlane.co and our team will be happy to assist.

Warm regards,
The Juniper Lane Team

Valorada con 5 estrellas sobre 5

Silk pyjamas for a treat

After a year of wearing my partner's old t-shirts to bed I treated myself to these silk PJs. The difference is remarkable - I sleep better, I feel fancy, and the temperature regulation means no more night sweats. Should have done this years ago.

24 de julio de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Hi Sophie! From old t-shirts to silk PJs — now that's a glow-up! Better sleep, feeling fancy, and no more night sweats — we'd say that's well worth the treat. Whenever you're ready to spoil yourself again, we'll be here! 🌙

Warm regards,
The Juniper Lane Team

Valorada con 5 estrellas sobre 5

I ordered a shirt and it didn’t fit so…

I ordered a shirt and it didn’t fit so they sent me another one for just the cost of shipping ($19.99)and let me keep the other shirt.

5 de agosto de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Hi Petar! We're so glad our team was able to take care of you — that's exactly the kind of experience we want for every customer. We'd love to be your go-to for what comes next! 🌿

Warm regards,
The Juniper Lane Team

Valorada con 5 estrellas sobre 5

Overall the customer service was very…

Overall the customer service was very positive and timely! Love the dresses I ordered so far :)

5 de agosto de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Hi Soraiya! Timely customer service and dresses you love — that's exactly the experience we aim for! We hope to see you back for your next great find! 🌿

Warm regards,
The Juniper Lane Team

Valorada con 5 estrellas sobre 5

Onesie for snow days

When Environment Canada issues a snowfall warning I cancel everything and put on this fleece onesie. It's ridiculous, it has a hood with bear ears, and I am living my best life in it while watching the snow pile up. No regrets whatsoever.

14 de julio de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Hi Alexa! Okay, this might be our favourite review yet — a fleece onesie with bear ears is exactly the kind of snow day energy we live for too. Stay cozy out there, and we'd love to help you find your next favourite piece soon! 🐻

Warm regards,
The Juniper Lane Team

Valorada con 5 estrellas sobre 5

Prompt customer service

Prompt customer service

4 de agosto de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Hi Brenda! We really appreciate you taking the time to call out how prompt our customer service team was — that kind of feedback means a lot to us. We'd love to have you back soon 😊

Warm regards,
The Juniper Lane Team

Valorada con 5 estrellas sobre 5

Thong that doesn't feel like dental floss

I hate thongs but visible panty lines under dress pants are worse. This thong is genuinely comfortable?? The cotton gusset is soft, the waistband sits flat, and I forget I'm wearing it. This is growth, people.

24 de julio de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Hi Sarah! "This is growth, people" — we couldn't have said it better ourselves! A soft cotton gusset, flat waistband, and forgetting you're wearing it is exactly what comfortable should feel like. Whenever you're ready to add another everyday essential to your wardrobe, we hope we're your first stop! 😄

Warm regards,
The Juniper Lane Team

Valorada con 5 estrellas sobre 5

Easy to navigate

I like the ease of making my order. The clothes look good quality and now unique

2 de agosto de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Hi Patricia! Easy to navigate, great quality, and unique styles — that's exactly what we love to hear! We'd love to see you back next time! 🌿

Warm regards,
The Juniper Lane Team

Valorada con 5 estrellas sobre 5

The ordering process is easy & speedy

The ordering process is easy & speedy. Delivery time is kept advisable & prompt

31 de julio de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Hi Patricia! Easy ordering and all the information you need available right on our website — that's exactly what we aim for every time! We'd love to see you back next time! 🌿

Warm regards,
The Juniper Lane Team

Valorada con 5 estrellas sobre 5

Selections were just what I was looking…

Selections were just what I was looking for, and discounts made the shopping especially satisfying!

1 de agosto de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Hi Julie! Finding exactly what you're looking for and saving while you're at it — that's the ideal shopping experience! We'd love to see you back next time! 🛍️

Warm regards,
The Juniper Lane Team

Valorada con 5 estrellas sobre 5

Excellent company to work with

Excellent company to work with. Email quickly back on responses. Clothing appears to be very good quality. Pricing is also quite pleasing. Overall, very happy with all items.

15 de julio de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Hi Anna Marie! Quick email responses, great quality, and pleasing prices — we're so glad the whole experience hit the mark! We'd love to see you back next time! 🌿

Warm regards,
The Juniper Lane Team

Valorada con 5 estrellas sobre 5

Les vêtements sont originales et très…

Les vêtements sont originales et très beau, les prix sont bas et facile à commander, merci pour le retour rapide de mes questions en français.

1 de agosto de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Bonjour, Manon ! Des styles uniques, de beaux vêtements, des prix abordables et un processus de commande simple : merci pour vos aimables commentaires ! Nous serions ravis de vous revoir la prochaine fois ! 🌿

Cordialement,
The Juniper Lane Team

Valorada con 5 estrellas sobre 5

Easy and fast

Easy and fast, I love to but more and save more

31 de julio de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Hi Sandrine! Easy, fast, and great value — that's the perfect shopping trifecta! We'd love to see you back for your next haul! 🛍️

Warm regards,
The Juniper Lane Team

Valorada con 1 estrellas sobre 5

Responding to your responses to my…

Responding to your responses to my message: I contacted you several times, but you would not issue the refund. Guess what? Master Card processed the chargeback refund and reversed the charge under the code: 4853. Gross misrepresentation on your part.

26 de junio de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Hi there, we appreciate you sharing your feedback with us.

Juniper Lane is a Canadian-founded brand and we remain committed to transparency in everything we do. If there are any outstanding concerns you'd like us to address directly, our team is available at hello@byjuniperlane.co.

Warm regards,
The Juniper Lane Team

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order

31 de julio de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Hi Casey! Glad to hear the ordering process was a breeze — we'd love to see you back next time! 🌿

Warm regards,
The Juniper Lane Team

Valorada con 5 estrellas sobre 5

Easy to look at website

Easy to look at website. Friendly people who answers emails

29 de julio de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Hi Stephanie! Easy to navigate and a friendly team behind the inbox — that's exactly what we aim for! We'd love to see you back next time! 🌿

Warm regards,
The Juniper Lane Team

Valorada con 5 estrellas sobre 5

Finally a beautiful site for women to…

Finally a beautiful site for women to shop the quality selection and price are amazing, this is definitely my new go to store

30 de julio de 2026
Opinión espontánea
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Respuesta de Byjuniperlane

Hi Marianne! "New go-to store" — we're so glad you found us! We're thrilled the selection, quality, and pricing hit the mark and we'd love to see you back soon! 🌿

Warm regards,
The Juniper Lane Team

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