Novel way of insuring your car….unfortunately they are ceasing this operation having a new owner with a new business strategy. By Miles allows the driver to take control of how much insurance they p... Ver más
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Consulta las opiniones de los clientes
My car was in for MOT and mechanic unplugged tracker which flashed up on my tracker. I quickly informed miles tracker by email and got an immediate response Very happy with quick and understanding... Ver más
By Miles is a useful way of insuring a car if you have limited or restricted driving needs. I have Parkinson’s disease and don’t use my car much now. I only pay by the miles I drive so it’s very econo... Ver más
Great service. I had a problem with my tracker and it wasn’t connecting and recording my miles, I felt that other companies would just assume I was trying to scam them. They sent out a new tracker a... Ver más
Información sobre la empresa
Escrito por la empresa
By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easier than ever.
Información de contacto
PO Box 882, Surrey Street, NR7 7EX, Norwich, Reino Unido
- 0330 088 3838
- hello@bymiles.co.uk
- bymiles.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 97% de las opiniones negativas
Suele responder en menos de 1 semana
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A great insurance company
A great insurance company, and I'm sorry to see them go. 😢
Good Experience
Easy to work with, the app was easy to navigate 5*
Been with BM for a couple of years now
Been with BM for a couple of years now, most competitive price, excellent customer journey/app and customer service. Thank you BM
I am happy about the help I received
I am happy about the help I received. Especially Finbar instruction he provided and problem solved.👍🙏
Excellent …
My experience with Miles is great they keep you updated with everything and there is a number that you can ring if you want to speak to someone which is always handy.
I’m happy with miles it’s cheaper car…
I’m happy with miles it’s cheaper car insurance that I have, but I’m sad that they are leaving, thanks for many years of service
clear and concise with information…
clear and concise with information needed.
Fantastic customer service
Fantastic customer service, prompt replies and Kris who I dealt will was fantastic!
Great insurance company
Great insurance company, great customer service. Just a pity they cannot offer cover this year.
Excellent service experience on all…
Excellent service experience on all levels
Enquiries managed in a timely and…
Enquiries managed in a timely and efficient manner
Apart from the low overall cost for my…
Apart from the low overall cost for my car insurance, the IT and human support is excellent.
Good Value if you're not Max Verstappen and headed overland to Beijing.
This insurance is largely based on mileage,(assuming you are a safe driver and don't have any, or many, bad experiences whilst driving) so it strikes me as being rather a fair way of determining monthly payments. I imagine if you're a truck driver doing high mileage it might not suit you, but if, like me, you're retired - or you normally don't do large mileages regularly, it might be something to consider. I normally pay something between £3 & £25 p.mth. I haven't had any prangs since taking this insurance out, so can't comment about that.
This is my 2nd year with by miles and…
This is my 2nd year with by miles and it's been rewarding. I only have to pay for the mileage I drive and get free miles
I have contacted the help line and always had any issues sorted immediately. The staff are well trained and courteous at all times. I will use this company as long as I possibly can.
Great company with excellent customer…
Great company with excellent customer support manned by good advisors and are very prompt in response for any enquiry related to Insurance. Sad to hear that they are no longer going to offer Car Insurances.
Easy to deal with great service
Easy to deal with great service
Almost there!
I have enjoyed every service of By Miles from the get go. From updates to feedbacks and customer responses. The only thing for me that can be improved is the no weekend services for customers and a bit more extended time in the week. That's gona make the overall service perfect.
Problem logging In
I had a problem logging In to the app. A quick talk to the bot and a human took over. Speedy resolution to the problem. Great car insurance. Shame they are being taken over by a bigger company. No doubt it will be more expensive and less human contact.
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