By Miles Opiniones 

11.667
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Novel way of insuring your car….unfortunately they are ceasing this operation having a new owner with a new business strategy. By Miles allows the driver to take control of how much insurance they p... Ver más

Valorada con 5 estrellas sobre 5

My car was in for MOT and mechanic unplugged tracker which flashed up on my tracker. I quickly informed miles tracker by email and got an immediate response Very happy with quick and understanding... Ver más

Valorada con 5 estrellas sobre 5

Great service. I had a problem with my tracker and it wasn’t connecting and recording my miles, I felt that other companies would just assume I was trying to scam them. They sent out a new tracker a... Ver más

Valorada con 3 estrellas sobre 5

By Miles is a useful way of insuring a car if you have limited or restricted driving needs. I have Parkinson’s disease and don’t use my car much now. I only pay by the miles I drive so it’s very econo... Ver más

Información sobre la empresa

  1. Compañía de seguros

Escrito por la empresa

By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easier than ever.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

12 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 97% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(11.667)

505 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Goodbye By Miles

Goodbye By Miles, i shall really miss you. Life will be sad now, because having to start over after so many years together will be hard.
You have helped me to become a better driver because of your tracker. Told me each time l used my car the miles used and so made me think about each journey. Could l walk or use public transport, were questions I asked before taking out the car. Will other insurers be as thoughtful and true as you were?
We’ll say goodbye with a sad heart but sincerely thank you for 5 years of taking care of my car and me with kind staff.

31 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Livid

Livid that this car insurance is closing down this year , its been taken over and obviously its not making any profit because new company is shutting it down
Why you ask ...well it actually acts for the consumer and thats not good business
And this is not an unprompted review , they sent me an email asking for my opinion and here it is
Tbf By Miles has been brilliant , I have sung their praises to everyone I know
My anger is directed to the money grabbers that took them over
Grabbers was not the word I chose , they wouldn't allow my word in this woke , sensitive bullshit world we now exist in
The one star is for the *uckwits what have taken over

25 de marzo de 2026
Opinión espontánea
Logotipo de By Miles

Respuesta de By Miles

Hi Susanne,

Thanks for taking the time to leave us a review, and I'm sorry to hear you're disappointed that we are unable to offer you cover moving forward.

Since our launch in 2017 we’ve loved offering a fairer, smarter kind of car insurance for lower mileage drivers. We’ve covered almost a billion miles, and been proud to win awards for our app, cover, customer service and our clear approach.

We understand you're disappointed that we are winding down and won't be offering policies going forward. We appreciate you being part of the journey.

If there is anything else we can help with, please do let us know.

Kind Regards
Callum

Valorada con 5 estrellas sobre 5

Great overall service

As a customer I have nothing but good reports about this company. Even though I prefer talking to customer service agents on the phone, their live chat has always been great and issues are promptly dealt with. It’s a shame the company will be no longer soon. Best car insurance service I’ve had till date

23 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stay away!!

Hopeless service from these guys and I wouldn’t advise anyone to use their services.
Who audits these guys anyway…are they even audited?

22 de abril de 2025
Logotipo de By Miles

Respuesta de By Miles

Hi,

Thank you for your feedback, I'm really sorry to hear you've had a bad experience whilst with us. This is not at all the experience we aim to provide, and we would love to look into this for you.

We're always here to help, so please do give us a call on 0330 088 3838 week days between 10am and 4pm or send us a message via the live chat feature in your app. You can also email us at support@bymiles.co.uk

Thanks,
Callum

Valorada con 5 estrellas sobre 5

Such a great idea!

Such a great idea to track exact mileage and pay for your insurance precisely, on that basis. I wish more car insurance companies would use/offer this model. By Miles also provide excellent customer service, they have been easy to deal with.

16 de septiembre de 2025

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más