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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Beautifully packaged with care and attention to detail and shipped very quickly. It's a wonderful little machine that makes beautiful espresso and looks fantastic on a counter top.

Valorada con 5 estrellas sobre 5

Cafelat offered provided a benchmark retail experience for others to aspire too. Excellent, but not over the top, communications. Clear charges. Excellent value. Perfect packaging and light night fast... Ver más

Valorada con 5 estrellas sobre 5

Packaging was great, all parts included, functions as described, and build is sturdy. Slight concern: am getting metal filings/powder that seems to grind off where the Portafilter rubs against the... Ver más

Valorada con 5 estrellas sobre 5

Great. I love this type of company, Quality of products and attention to detail is so reassuring, a very rare thing generally with corporate Greed and poor products not made to last being the order of... Ver más

Información sobre la empresa

  1. Proveedor de máquinas de café
  2. Máquina expendedora de café
  3. Tienda de encimeras
  4. Tienda de artículos para el hogar
  5. Mayorista de productos domésticos
  6. Comercio

Escrito por la empresa

The Official Online Store of Cafelat in UK. We buy directly from Cafelat and carry the entire range of their products. Cafelat formed in 2008 by Paul Pratt from the UK. We supply a high-end accessories for barista and launched the awarded Cafelat Robot - Manual Espresso Maker.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

328 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 2 estrellas sobre 5

I have had a big problem that the…

Dear Sir;

have had a big problem that the pressure gauge couldn’t go up to 2. Today, I found that the tamper’s diameter was 57mm, the basket close to59. It’s a “wash out”, not “extraction “anymore.
I would like to know how you’re going to fix the problem. I was disappointed.

Best regards

7 de abril de 2026
Logotipo de Cafelat UK Limited

Respuesta de Cafelat UK Limited

Thank you for your feedback.

It is not uncommon for first-time users to experience low pressure when using the Cafelat Robot. In most cases, this is related to the coffee grind rather than the machine itself. If the grind size is too coarse, the water will pass through too quickly, resulting in low or no pressure on the gauge and a “wash-out” rather than proper extraction.

While testing your Robot with just water, the pressure gauge reach around 8 bars of pressure. You can also check the pressure gauge using the basket plug included in the package.

As outlined in the user booklet, online instructions, FAQs, and blog resources, achieving the correct grind size is essential for proper performance. We would strongly recommend reviewing these guidelines and adjusting the grinder settings accordingly.

The stainless steel tamper is designed specifically for the Robot. It won’t match the basket diameter exactly which is intentional. If it were a perfect fit, it would create suction and disturb the coffee bed, which actually makes it unusable. With hand-polished parts there’s always a tolerance, and in this case that slight clearance is necessary.

The Robot Professional basket, which has an internal diameter of just under or around 58mm (slightly wider towards the top rim), is also deeper than most. The manufacturer, Cafelat Limited, has tested various designs extensively, and the current tamper size is what works best in practice.

We hope this clarifies the situation and helps you achieve better results. If you require further assistance, please do not hesitate to email us directly.

Valorada con 5 estrellas sobre 5

It's a work of art

Beautifully packaged with care and attention to detail and shipped very quickly. It's a wonderful little machine that makes beautiful espresso and looks fantastic on a counter top.

7 de abril de 2026
Valorada con 1 estrellas sobre 5

It is a certainly overstated product

It is a certainly overstated product in terms of quality of espresso. Additionally, when there is a problem, they say that it is not included in warranty.

7 de abril de 2026
Logotipo de Cafelat UK Limited

Respuesta de Cafelat UK Limited

Thank you for your feedback. We’re sorry to hear about your experience.

After reviewing the photos you shared with us previously, the issue appears to be caused by the tube/metal sleeve being pinched during coffee extraction. This can happen if the arms are pressed while the tube is not in the correct upward position during extraction. We do highlight this in both the user guide and warning label, as well as in our support materials, to help prevent this type of damage.

As outlined in our warranty policy, the warranty of the tube and metal sleeves are not covered.

We understand this is frustrating, and we’re always happy to help customers get the best possible results from their setup. If you’d like further assistance, please feel free to email us directly.

Valorada con 5 estrellas sobre 5

Great

Great. I love this type of company, Quality of products and attention to detail is so reassuring, a very rare thing generally with corporate Greed and poor products not made to last being the order of today. Thanks indeed to cafelat...

9 de marzo de 2026
Valorada con 5 estrellas sobre 5

Amazing

Amazing comms, packing and FANTASTIC product! The product was shipped really quickly! Am so happy

10 de marzo de 2026
Valorada con 5 estrellas sobre 5

A Great Robot

I picked the Cafelat Robot because I am totally blind and I wanted to have control of every aspect of making an espresso.

I am new to espresso, having preferred filter coffee, but I decided to buy an espresso lever machine to avoid menus and touch screens.

I have been using the Robot for about two weeks now to pull one shot of espresso every day with mixed results, but it has been exciting trying to find a consistent espresso.

I have enjoyed most of the espresso that I have made bar my first due to incorrect grinding.

Using the robot enables me to try a number of approaches to making an espresso and if some turn out to be over or under extracted, then it is entirely my fault. I can honestly say that having used the Cafalat Robot for a short time has been an enjoyable experience for me. I am someone who simply wishes to have a decent espresso without too much hassle and without falling into the coffee cauldron!

The Robot has given me that control and opportunity to make espresso which so far has appealed to both my partner and I.

Thanks to Paul Pratt for making this uncomplicated yet brilliantly engineered machine.

2 de enero de 2026

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