I purchased a ceramic barista kit from…
I purchased a ceramic barista kit from Caffeine Camellia. The parcel was dispatched as expected, but unfortunately the item arrived damaged, most likely due to the way it was handled in transit.
I contacted customer support through the website and was pleasantly surprised by how quickly Anna assisted me. She handled the matter promptly and arranged for a replacement to be sent.
The replacement arrived in perfect condition, and I’m very pleased with how the issue was resolved.
Many thanks to Caffeine Camellia for the excellent customer service.






