camileandstone.com Opiniones 654

When I received my order, one of the earrings I received had a dull stone and was mismatched from the other. I emailed the support team and they were super helpful. I did need to follow up on my initial email, but when I received a response, they presented me with a few different options and everything from then on was seamless. I'd definitely order from Camile and Stone again in the future.

Received the first product quickly and it was beautiful. The second product I purchased got lost in transit and they were very responsive and helpful. Another beautiful product received and appreciate the personal service.

Really happy with the service received. A pair of earrings was faulty. When I contacted the company about the issue, the Camile and Stone team were really responsive and resolved the issue quickly and to my complete satisfaction.

Love their items so much! Their customer service team is so helpful and friendly with whatever you need!

Jenny was extremely helpful, great customer service :)

Quality at a great Price! Beautiful Jewellery with super fast delivery. Jenny @Camile & Stone was quick to help with my return items - fast friendly service and very professional. Will buy again!

The ring stands are nothing like advertised. Not the same shape or quality, and half the size of measurements that are listed online - useless for using for rings.
Their compensation was refunding half of the price - requesting to return it for full refund meant paying for shipping and a restocking fee (even though its due to false advertising and not change of mind) - not worth it! Poor service for false advertising.

Such beautiful products! Perfect pieces for myself and as gifts.
Customer service is amazing too
Love, love, love

I reached out to Camille and Stone when I noticed something on my necklace. Emmy was very helpful and she made sure to address my concerns and sent a replacement as soon as possible. Their customer service is above and beyond and I cannot recommend them enough.

Customer service response was very timely and friendly. Jenny was fantastic! She went above and beyond to ensure the company could help me when I received some earrings for a present a year after purchase and they were faulty. Whilst the order was outside their 12 month warranty by two months, Jenny made sure I was looked after. I’m yet to receive the new earrings but really happy with how attentive the staff at Camile and Stone are. They really care for their customers.

I have had a great experience with Camile and Stone. Wifey absolutely loved the jewellery for Xmas! Communication was great and I was able to alter delivery to suit our availability. I accidentally ordered 2 of the same item and Emmy from customer support was super helpful so n organising an exchange in due course.

I am so happy with the ring I purchased for my daughter. I needed to exchange for a size up and the exchange process was so easy and fast. Communication is excellent and I look forward to purchasing more beautiful jewellery from Camille and Stone.

I received my lovely ring today. I had to exchange the first one as I ordered the wrong size. Emmy was great, and organised the replacement for me. She kept me updated on each stage of the exchange. Thankyou Emmy & Camile & Stone.

Fantastic customer service

I had bought earrings but when I tried to work them out they were faulty and I sent them a message in regards to this, they apologised and sent me a replacement promptly. I am very happy with their customer service

Amazing customer service, would highly recommend!

Great service! I ordered the incorrect size & was no trouble at all sending back to get the correct size!

Wouldn’t recommend. Got express shipping and they say allow for 7 business days but ended up taking a few weeks. My whole order didn’t come. They didn’t pack the cuff bracelet,
Earrings and the mystery gift. I tried emailing and texting them and got no response, so pretty much lost my money. Just a bit disappointed because this was meant to be a special gift for my fiancé.
Also no help with locket photos which was so annoying to print the right size photo