Camper UK Opiniones 

369
•
TrustScore: 5 sobre 5

4,9

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Valorada con 5 estrellas sobre 5

We contacted a number of Dealerships looking to purchase a Malibu 640. Fortunately Camper UK had one available which we reserved with Carl. Carl guided us expertly through the part exchange and buying... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Camper UK replaced the glow plugs following a Fiat recall and completed a software update. George met me and went through the work plan. He was extremely pleasant and easy to deal with. Simon carried... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Highly recommended. We live a 5 hour drive from Lincoln and yet We have just bought our 4th new motorhome from Camper UK. They remain consistently good and attentive to our needs.

Valorada con 5 estrellas sobre 5

Our visit to Camper Uk was exceptional with a very warm welcome from George who very efficiently booked us in and went over the Warranty repair regarding solar and charging issues. The work was carrie... Ver más

Información sobre la empresa

  1. Concesionario de vehículos recreativos
  2. también en la categoría
  3. Agencia de alquiler de vehículos recreativos
  4. Taller de reparación de automóviles
  5. Taller de reparación de vehículos recreativos

Escrito por la empresa

A family run business based in Lincoln, Camper UK prides itself on being the complete motorhome company. Whether you are looking to purchase a new or used motorhome, repair or service your existing motorhome or are looking for parts and accessories, we can provide it all at Camper UK. We also have a dedicated fleet of hire motorhomes and our own leisure park for those looking to get away for a well-deserved break.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

369 opiniones

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4,9

Todas las opiniones

(369)

115 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Outstanding service

Camper UK have carried out all maintenance and servicing of the 3 Burstners we have owned during the last 10 years plus. All of the team have always provided an excellent service in a very competent and efficient manner in a friendly environment. My most recent visit was a very awkward and difficult job behind fixed panelling.The work was carried out to our complete satisfaction and photos had been taken during the job for me to see what the problem had been behind the panelling and the how it had been resolved. Thanks to Chloe, Gary, Phil, Rebecca and all the team. Sue and Bryan Myers

30 de julio de 2024
Opinión espontánea
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Respuesta de Camper UK

Hi Sue & Bryan

Thank you for your wonderful review and for being loyal customers over the past 10+ years. We're exhilarated to hear that our team has consistently provided excellent service for your Burstners.

We're glad that your most recent visit, despite the difficult job behind the fixed panelling, was completed to your satisfaction. It's great to know that the photos taken during the job were helpful in understanding the issue and the resolution.

We will make sure they are aware of your kind words. We truly appreciate your feedback and look forward to continuing to serve you. - All the best Camper UK

Valorada con 5 estrellas sobre 5

Chloe was very helpful whilst working…

Chloe was very helpful whilst working alone owing to staff illness. Work finished on time and all staff were very friendly.

30 de julio de 2024
Opinión espontánea
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Respuesta de Camper UK

Thank you for your kind review. We're glad to hear Chloe was so helpful and that the work was completed on time. We'll be sure to pass along your compliments to her and the rest of the team. We look forward to seeing you again! - All the best Camper UK

Valorada con 5 estrellas sobre 5

Probably the Best Motorhome Dealer in the UK for sales - service - choice - technical expertise & helpfulness.

Great Dealership - Great Staff - Sales = Richard & Dan - Service & Technical 2nd to none - Nothing is to much trouble for this team of highly focused individuals - Also a Great Recommend for the Camper UK Leisure Park just up the road - Great Camp / Motorhome Site.

25 de julio de 2024
Opinión espontánea
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Respuesta de Camper UK

Thank you for your fantastic review! We're delighted to hear you had such a positive experience with Richard, Dan, and our entire team, and we appreciate your recommendation of the Camper UK Leisure Park. - All the best Camper UK

Valorada con 5 estrellas sobre 5

Additional works

We can only express our sincere thanks to the aftersales team who carefully put right our warranty claim which was carried out to the letter. In particular service manager Alex and service technician Dan who explained in detail what was needed to be done with a regular update on work and the completion time, which sadly run over to another day. Not a problem for Camper UK. they provide a hire loan van to stay over night on there camper site.
Camper UK is a credit to the motorhome industry which we have not seen in previously dealers.
Thank you again for the fantastic service, action by salesman Dan Hyde
All the best Graham Kathy

16 de julio de 2024
Opinión espontánea
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Respuesta de Camper UK

Thank you so much for your review! We're delighted to hear about your positive experience with our aftersales team. Everyone will be thrilled to know their efforts were appreciated.

We understand how important it is to have your warranty claim handled efficiently and transparently, and we're glad we could meet your expectations despite the slight delay. It's wonderful to hear that our loan van and camper site provided a comfortable solution.

Thank you once again for choosing Camper UK. We wish you many happy adventures in your motorhome!

All the best,
Camper UK

Valorada con 5 estrellas sobre 5

Motorhome Dream

We hired a motorhome from Camper Uk after visiting various other Motorhome Dealers that just did not seem interested in hiring us a motorhome. As soon as we arrived at Camper Uk and introduced to Carl they were so helpful and friendly, after hiring a Carado for 10 nights we were hooked and then purchased a Laika Kosmo 512, which we absolutely love, the staff, especially Carl were so helpful and patient and the handover was great as was the free night stopover at the Caravan Park owned by Camper Uk, which we must say was immaculately kept. We would definately recommend them for their super customer relations and customer support. Thanks again Camper UK
Sue & Paul

14 de mayo de 2024
Opinión espontánea
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Respuesta de Camper UK

Sue & Paul, thank you so much for sharing your wonderful experience with us! We're thrilled to hear that your journey with Camper UK, from hiring the Carado to purchasing your Laika Kosmo 512, was so positive. Carl and the entire team will be delighted to hear your kind words.

we're so happy to have you as part of the Camper UK family. If you need anything in the future, please don't hesitate to reach out.

All the best,
Camper UK

Valorada con 5 estrellas sobre 5

I had burstneri920the pleasure of Chloe looking…

I had the pleasure of Chloe looking after me she dealt with all the problems we had with our motorhome very professional thanks again Chloe 10out of 10 👍

11 de julio de 2024
Opinión espontánea
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Respuesta de Camper UK

Thank you for your feedback! Your recommendation means a lot to us, and we're here for any future needs you may have. Happy travels with your motorhome! - All the best Camper UK

Valorada con 5 estrellas sobre 5

Recent warranty work

Staff always pleasant.
Chloe and service team are brilliant.

8 de julio de 2024
Opinión espontánea
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Respuesta de Camper UK

Thank you for your feedback! Your recommendation means a lot to us, and we're here for any future needs you may have. Happy travels with your motorhome! - All the best Camper UK

Valorada con 5 estrellas sobre 5

Good annual service experience

We took our van in for its annual habitation and damp check service. They are expensive (@£400), but you get what you pay for and once again, their service was excellent. We dealt with Chloe, who advised the price in advance, then went all the items in detail to make sure we were satisfied. Like all the staff there, she had a friendly manner, but was professional too.
We were happy buying a new van from them and they will continue to get work from us, which is probably the strongest recommendation I can give.

9 de julio de 2024
Opinión espontánea
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Respuesta de Camper UK

Thank you for your feedback! Your recommendation means a lot to us, and we're here for any future needs you may have. Happy travels with your motorhome! - All the best Camper UK

Valorada con 5 estrellas sobre 5

Brakes squealing …

I have recently purchased the M/H and had a small problem with the brakes squealing when hot. Turned out not to be a problem as Camper UK service booked it straight in and sorted out the brakes while I waited. Fantastic service thank you. Definitely recommend them. Friendly highly efficient team.

8 de julio de 2024
Opinión espontánea
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Respuesta de Camper UK

Thank you for your feedback! Your recommendation means a lot to us, and we're here for any future needs you may have. Happy travels with your motorhome! - All the best Camper UK

Valorada con 5 estrellas sobre 5

Camper is always the same, Polite, kind and considerate to their customers

Everyone is bright and cheerful and they try to meet our every needs. Staff go out of their way to please and solve any problems Chloé made me a cup of tea after the Machine was turned off! I call that service😊.

1 de julio de 2024
Opinión espontánea
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Respuesta de Camper UK

Thank you so much for your kind words and for taking the time to share your experience with us!

Chloe will be thrilled to hear that her extra effort was appreciated. We believe that going the extra mile, even for something as simple as a cup of tea, makes a big difference in providing a memorable experience for our customers.

Thank you once again for your feedback. We look forward to welcoming you back to Camper UK soon!

Valorada con 5 estrellas sobre 5

Fault fixed through excellent after sales support

We had a fault with our recently purchased 13 year old motor home through camper uk. Stephanie on after sales reception was able to triage our call. Simon was able to fix the fault extremely quickly. Can’t recommend enough - excellent after sales customer service. Happy days happy campers.

25 de junio de 2024
Opinión espontánea
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Respuesta de Camper UK

We're delighted to hear that you had such a positive experience with our service at Camper UK! If there is anything else please don't hesitate to get in touch! - From everyone at Camper UK, we wish you happy & safe travels!

Valorada con 5 estrellas sobre 5

We wouldn’t trust our van to anyone else

We took our Motorhome in for an annual habitation service. As always it was a pleasure to see the team (we travel from Derbyshire ) and we left our van in their very capable hands. When we returned to pick up our van we were taken to one side by Steve, Chloe and Jack who went through our service report. Despite our van only being 4 yrs old it had several places with high damp levels. Steve was great - he explained carefully what the readings meant and told us that it was all covered by our burstner warranty- fortunately we have an annual check so Joe in the service department had found it early and it would be easy to sort. The team were super efficient, taking photos of the areas that needed replacing and they were sent off to burstner. Steve reassured us we could still have our summer holiday and fit the repairs in when it suited us- he even fixed a storage door that was sticking whilst talking to us!
We cannot praise this team highly enough - if you want friendly, highly professional and efficient this is the place to go- we wouldn’t trust our van to anyone else.

21 de junio de 2024
Opinión espontánea
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Respuesta de Camper UK

We're delighted to hear that you had such a positive experience with our service at Camper UK! If there is anything else please don't hesitate to get in touch! - From everyone at Camper UK, we wish you happy & safe travels!

Valorada con 5 estrellas sobre 5

Seamless Service from Begining to End

We visited Camper UK in 2023 as part of research into a potential purchase of a Motorhome. We were encouraged to look around without pressure and shout if we needed any help. This was so refreshing in comparison to other dealers.

When this year our ideal Motorhome came up as a lightly used model we arranged to go back. We contacted Camper UK and were put through to Glynn Harrison who confirmed the vehicle was still available so confirmed we would travel the next day to View. Glynn indicated it was his day off but he would come in to show us around.

We were shown around with no pressure and allowed all the time we needed on our own to thoroughly check over the vehicle. When we agreed to purchase we struck a fair deal.

On the basis a sale is not a sale until paid for Glynn was available in the intervening couple of weeks to answer any questions and give help. On the day of collection everthing was ready and we had a fantastic hand over that must have lasted two hours from Gary one of the Camper UK technicians, what he did not know was not worth knowing, gave me some great tips. My father in law was with me and having had a few handovers with the 10 plus motorhomes he has owned he felt this was the best handover he had experienced.

We have had the vehicle a few weeks and Glynn has continued to assist with a couple of questions I have had on acclimatising with the vehicle.

From the first visit to collection I can't fault Camper UK

6 de junio de 2024
Opinión espontánea
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Respuesta de Camper UK

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Camper UK. It's great to know you appreciated our pressure free environment and found our team especially Glynn and Gary, helpful and knowledgeable.

We're delighted the handover process exceeded your expectations and that Glynn has continued to support you with your new motorhome.

Thank you for choosing Camper UK. - From everyone at Camper UK, we wish you happy & safe travels!

Valorada con 4 estrellas sobre 5

Service

Had my 12 month inspection which was completed in the time also when i arrive i added a job which was no trouble, well done the service team.

14 de junio de 2024
Opinión espontánea
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Respuesta de Camper UK

We're delighted to hear that you had such a positive experience with our service at Camper UK! If there is anything else please don't hesitate to get in touch! - From everyone at Camper UK, we wish you happy & safe travels!

Valorada con 4 estrellas sobre 5

Work carried out great

Work carried out great, only problem was it took 3 hours instead of 2 making the job £114 dearer than estimated.

10 de junio de 2024
Opinión espontánea
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Respuesta de Camper UK

We're delighted to hear that you had such a positive experience with our service at Camper UK! If there is anything else please don't hesitate to get in touch! - From everyone at Camper UK, we wish you happy & safe travels!

Valorada con 5 estrellas sobre 5

Thank you James

We would like to thank James for the follow up call regarding a minor issue we had, i am pleased to say it has been resolved. Camper UK is a lovely firm to work with regarding sales, after service and any queries you may have. Thank you James and Camper UK Lincoln.

13 de junio de 2024
Opinión espontánea
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Respuesta de Camper UK

We're delighted to hear that you had such a positive experience with our service at Camper UK! If there is anything else please don't hesitate to get in touch! - From everyone at Camper UK, we wish you happy & safe travels!

Valorada con 5 estrellas sobre 5

Impressive service

We had a problem with our 12 volt system. Our local dealers in the northeast wouldn't look and quoted mid July before they could. Jack and Chole in the service department did a superb job and booked us in on the next day! Ben their service technician inspected the vehicle and we were ready to go less than 2 hours later. We were about to go to Germany when the fault appeared and were anxious that we might have to cancel so Camper UK saved the day for us! We'll done guys.

13 de junio de 2024
Opinión espontánea
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Respuesta de Camper UK

We're delighted to hear that you had such a positive experience with our service at Camper UK! If there is anything else please don't hesitate to get in touch! - From everyone at Camper UK, we wish you happy & safe travels!

Valorada con 5 estrellas sobre 5

This was our first time at camper uk…

This was our first time at camper uk weekend rally, it is well organised and really good fun , cannot wait for the next one .

30 de mayo de 2024
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Respuesta de Camper UK

Thank you for coming along! We are so glad you enjoyed the weekend! See you next time!

Valorada con 5 estrellas sobre 5

A great experience

Our first experience of buying a motorhome with another company wasn’t great but it was so very different with Camper UK. We dealt with Glynn Harrison, he promised us a totally different experience and he went above & beyond to deliver just that. A big thank you Glynn for your patience and support when answering the (many) emails and phone calls and your help throughout the part exchange and purchase process of our new vehicle.
We were offered a good price as part exchange and everything was ready and waiting on the agreed date for pickup of our new vehicle. The handover by Gary and Jack was excellent, again nothing was too much trouble and plenty of time was allowed to demonstrate the vehicles features and to answer questions. There were a couple of small valet issues but these were dealt with immediately.
In summary, a really great experience and we won’t hesitate to deal with Camper UK again. Highly recommended!

29 de mayo de 2024
Opinión espontánea
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Respuesta de Camper UK

We're delighted to hear that you had such a positive experience with our service at Camper UK! If there is anything else please don't hesitate to get in touch! - From everyone at Camper UK, we wish you happy & safe travels!

Valorada con 5 estrellas sobre 5

As usual it is a very happy and…

As usual it is a very happy and friendly get together with excellent entertainment and a lovely hog roast we have been coming from the first show over 15 years and hope to come to lots more we have already booked for November the biggest and best see you then Terry and Maisie

29 de mayo de 2024
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Respuesta de Camper UK

Thank you for coming along! We are so glad you enjoyed the weekend! See you next time!

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