CanaDream RV - Whitehorse Opiniones 

95
•
TrustScore: 4.5 sobre 5

4,3

91374 Alaska Highway, Y1A 6E4 Whitehorse, Yukon, CA

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

wir hatten eine gute und hilfreiche Einführung in das Fahrzeug, Ausstattung war perfekt, da es kühl war, erhielten wir eine weitere Decke.Auch die Rückgabe war unkompliziert und kompetent.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We hired the Compact Motorhome for 21 nights in August. The vehicle was very well set out and comfortable. We traveled the Dempster Highway with no problems. The heating and air conditioning worked ve... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Your team in Whitehorse was excellent, super friendly and helpful. The Truckcamper was really fun to drive, and I enjoyed it very much. The only reason for not giving 5 stars is the furnace that wasn´... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We did the Dempster highway from Whitehorse and the vehicle performed very well. We had all the amenities we needed. There were two items we needed to work with Canadream to resolve, one mechanical on... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de alquiler de vehículos recreativos
  2. también en la categoría
  3. Concesionario de vehículos recreativos

Escrito por la empresa

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Escrito por la empresa

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Información de contacto

  • 91374 Alaska Highway, Y1A 6E4, Whitehorse, Yukon, Canadá

  • 1-403-259-5447

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4,3

Excelente

TrustScore: 4.5 sobre 5

95 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(95)

1445 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Second Coming With Canadream!

This was my second coming with Canadream. Everything went smoothly, from the pickup to drop off. Staff was competent and friendly and very informative.

6 de julio de 2026
Logotipo de CanaDream RV  - Whitehorse

Respuesta de CanaDream RV - Whitehorse

Thank you for your fantastic review! We are so happy to hear that your second experience with us was just as smooth, from pick-up to drop-off. We're delighted that our staff were competent, friendly, and informative. We truly appreciate your feedback!

Valorada con 5 estrellas sobre 5

Staff were helpful

Staff were helpful
Equipment good except coffee maker had no insides
Lawn chairs difficult for seniors to get out of. Too low slung
Otherwise fantastic

21 de julio de 2026
Logotipo de CanaDream RV  - Whitehorse

Respuesta de CanaDream RV - Whitehorse

We're glad you found our staff helpful! We appreciate your feedback regarding the coffee maker and the lawn chairs, and we will certainly look into these matters.

Valorada con 5 estrellas sobre 5

Delivery of exchange RV with generator problems at a location 1.300 kms away …

We had our 4th 46 days rental from Whitehorse with Canadream. While on Mission Island in the NWT, the generator no longer started up. Followed instructions from Canadream but nothing helped. Canadream made an appointment with a specialist company in Hay River while we would be camping at Hay River. The verdict was that the generator needed to come out and stripped to define the problem, a job that would take several days. Canadream was going to try to find another compact RV to exchange somewhere. Arriving at Fort Simpson, we received a message another RV would be delivered at Fort Simpson from Calgary the next day. Indeed, around 2 pm another compact RV was delivered. Fort Simpson is almost 1.300 kms from Calgary! The driver left after we had transferred everything over back to Calgary! That's what I call excellent service!

11 de julio de 2026
Logotipo de CanaDream RV  - Whitehorse

Respuesta de CanaDream RV - Whitehorse

We are truly delighted to hear about your positive experience with our service, especially the efficient resolution of your generator issue. It's wonderful to know that our team's efforts to get you a replacement RV so quickly, even over such a long distance, made such a significant difference to your trip. We appreciate you sharing your feedback and are so pleased we could ensure your adventure continued smoothly.

Valorada con 5 estrellas sobre 5

We had an excellent experience with Canadream Whitehorse

We had an excellent experience with CanaDream in Whitehorse! The pickup process was incredibly fast and smooth, and the staff were very friendly, welcoming, and professional. Returning the RV was just as quick and hassle-free. Everything was well organized, making the start and end of our Yukon adventure completely stress-free. We really appreciated the outstanding customer service and would definitely rent from CanaDream Whitehorse again. Highly recommended!

17 de julio de 2026
Logotipo de CanaDream RV  - Whitehorse

Respuesta de CanaDream RV - Whitehorse

Thank you for your wonderful 5-star review! We're thrilled to hear that your experience with us in Whitehorse was excellent and stress-free, from pickup to return. We truly appreciate your kind words about our team and organization, and we look forward to welcoming you back for another Yukon adventure!

Valorada con 5 estrellas sobre 5

Great experience for us!

Great experience for us. First time. From check-in to vehicle quality we were happy. Whitehorse team is appreciated.

14 de julio de 2026
Logotipo de CanaDream RV  - Whitehorse

Respuesta de CanaDream RV - Whitehorse

We're so glad to hear you had such a positive first experience with us, from check-in to vehicle quality. We truly appreciate your kind words about our team.

Valorada con 5 estrellas sobre 5

Great experience

Easy check in and check out. Staff were friendly and helpful at the Whitehorse location
We had a couple minor issues which were addressed promptly
We were really happy with everything

13 de julio de 2026
Logotipo de CanaDream RV  - Whitehorse

Respuesta de CanaDream RV - Whitehorse

Thank you for your fantastic 5-star review! We're so pleased to hear that your check-in and check-out process was easy and that our Whitehorse team was friendly and helpful. It's wonderful to know that any minor issues were promptly addressed and that you were happy with everything. We appreciate you choosing us!

Valorada con 3 estrellas sobre 5

Great experience but not geared for locals.

The camper was in great condition, check in was simple yet still informative and I felt comfortable having never driven a truck camper before.

Unfortunately, we are locals from where we picked ours up and because of that were told "we assumed you had your own" for the items that were part of the paid booking (one set of bedding, absolutely nothing for the kitchen, etc..) we made sure we had read through what was included beforehand as it was quite expensive so wanted to enjoy every piece of what was listed and not use our own, we made it work but were disappointed at the assumption. Additionally the gas tank of the F350 was left at a half tank and I know you return as you found it but having to know what a half tank fill looks like in an engine that size was difficult. For the price I expected more but we had a great time nonetheless.

2 de julio de 2026
Logotipo de CanaDream RV  - Whitehorse

Respuesta de CanaDream RV - Whitehorse

Thank you for your feedback. We're glad to hear you found the camper in great condition and felt comfortable driving it. We sincerely apologize for the misunderstanding regarding the included items and the inconvenience with the fuel tank. We will review our procedures to ensure all guests receive the amenities they've booked and to provide clearer guidance on fuel levels.

Valorada con 5 estrellas sobre 5

Merci Canadream Whitehorse

Tout était parfait: l'accueil, les explications la prise en charge et le dépôt sans attente
Le véhicule était récent et très bien

13 de julio de 2026
Logotipo de CanaDream RV  - Whitehorse

Respuesta de CanaDream RV - Whitehorse

Bonjour,

Merci beaucoup pour cette excellente évaluation de 5 étoiles! Nous sommes heureux d’apprendre que tout s’est bien déroulé, de l’accueil et des explications jusqu’à la prise en charge et le dépôt. Nous sommes également ravis que vous ayez apprécié le véhicule récent.

Merci encore de nous avoir choisis, et nous serions heureux de vous accompagner lors de votre prochain voyage.

Valorada con 5 estrellas sobre 5

We had a wonderful experience with…

We had a wonderful experience with CANADREAM at their Whitehorse Yukon location. The motorhome was ready and in excellent condition. During our trip we had a unforeseen incident unrelated to the motorhome. The professionalism and tolerance experienced by the Folks in Whitehorse was beyond going the extra mile. Thanks again for your exceptional service, we will recommend you to anybody asking.

11 de julio de 2026
Logotipo de CanaDream RV  - Whitehorse

Respuesta de CanaDream RV - Whitehorse

Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a positive experience at our Whitehorse Yukon location. We truly appreciate your kind words about our team's professionalism and exceptional service, especially during an unforeseen incident. We look forward to welcoming your recommendations!

Valorada con 5 estrellas sobre 5

Arctic adventure 75 yrs old and sill kickingn

The check in at Whitehorse was very easy the staff were very helpful. I would certainly rent from them again.

24 de junio de 2026
Logotipo de CanaDream RV  - Whitehorse

Respuesta de CanaDream RV - Whitehorse

We're so glad to hear that your check-in experience was easy and that our staff were helpful! We truly appreciate your positive feedback and look forward to welcoming you back again!

Valorada con 4 estrellas sobre 5

Dempster highway trip

Truck was awesome, camper was just OK. Table that transitions to a bed was broken the first time we used it. Whitehorse manager definitely a five star. Kitchen package was pathetic, but we got by.

5 de julio de 2026
Logotipo de CanaDream RV  - Whitehorse

Respuesta de CanaDream RV - Whitehorse

We appreciate your feedback and are glad the truck was great. We're sorry to hear about the table and kitchen package issues; we'll address these concerns.

Valorada con 5 estrellas sobre 5

Capable and comfortable

The Ford F350 was quiet, comfortable and capable. It had good off road tyres with plenty of tread. The camper was well insulated, well equipped and comfortable. It handled the Dempster Highway without any issues and the blinds were great for blocking out the midnight sun. Our only issue was no GPS on the Ford, necessitating International Roaming and Google Maps.

28 de junio de 2026
Logotipo de CanaDream RV  - Whitehorse

Respuesta de CanaDream RV - Whitehorse

We're so pleased to hear you had such a positive experience with the Ford F350 and found the camper comfortable and well-equipped for your Dempster Highway adventure! We appreciate your feedback regarding the GPS and will certainly take it into consideration for future enhancements.

Valorada con 2 estrellas sobre 5

Air conditioning in the camper truck we…

Air conditioning in the camper truck we rented did not work and it was HOT and too dusty to open the windows

4 de julio de 2026
Logotipo de CanaDream RV  - Whitehorse

Respuesta de CanaDream RV - Whitehorse

We appreciate you sharing your experience. We are truly sorry the air conditioning in your camper truck was not working, especially with the dusty conditions. We are looking into this issue to ensure it does not happen again.

Valorada con 4 estrellas sobre 5

Very good

Very good, a bit slow because we were a small group arriving at a similar time. A bit more instruction on the basic how the computer on the car works. It is time consuming to scroll up and down the screen as we were not familiar with Ford 350 and there was not mentioned the adblue part as there is no adblue gauge inside the car.

28 de junio de 2026
Logotipo de CanaDream RV  - Whitehorse

Respuesta de CanaDream RV - Whitehorse

We appreciate your feedback and are glad you generally had a good experience. We understand your concerns about the initial wait and the learning curve with the Ford 350's computer system, especially regarding the AdBlue information. We will use your comments to improve our vehicle familiarization process.

Valorada con 5 estrellas sobre 5

Well informed via emails

Well informed via emails
Great handover and return

28 de junio de 2026
Logotipo de CanaDream RV  - Whitehorse

Respuesta de CanaDream RV - Whitehorse

We're happy to hear that our communication and service met your expectations. We appreciate your positive feedback!

Valorada con 4 estrellas sobre 5

Hi we enjoyed travelling in the …

Hi we enjoyed travelling in the Motorhome around Yukon and Alaska. Being able to stop for a coffee break or lunch on the go.
Having a toilet on board is handy
You meet alot of different people as you travel around.
The bed wasn't to bad either.
The seating in the Vechicle was good.
Certainly recommend hiring a Canadream Camper.

26 de junio de 2026
Opinión espontánea
Logotipo de CanaDream RV  - Whitehorse

Respuesta de CanaDream RV - Whitehorse

We're so glad you enjoyed your motorhome adventure through Yukon and Alaska, especially the convenience of on-the-go coffee breaks and having a toilet onboard. It's wonderful to hear you found the seating comfortable and the bed good. We appreciate your recommendation!

Valorada con 3 estrellas sobre 5

RV for first-time seasonal rental in poor condition

Good: Complete administrative process (reservation, information, instructions), range of rental options (limited liability, only a few routes restricted). Roadside assistance.
Bad: Vehicle (High beams were defective from the start and could not be repaired. Tires unsuitable for Yukon roads: 2 flat tires; of the 6 tires, 4 were eventually replaced during the rental period. Inadequate battery management (the refrigerator had to be turned off at night because it couldn’t draw enough power). The water pump malfunctioned at times.). Uninterested staff in Whitehorse

17 de junio de 2026
Logotipo de CanaDream RV  - Whitehorse

Respuesta de CanaDream RV - Whitehorse

We appreciate your detailed feedback. We are sorry to hear about the vehicle issues and the staff experience in Whitehorse. We are reviewing your concerns to improve our services and vehicle maintenance.

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