CandyCave.Ie Opiniones 

111
•
TrustScore: 2.5 sobre 5

2,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Beware!!!! Ordered from this site due to advertised 50% off promotion. Order was confirmed and funds have been taken. Then 3 days later, the order was cancelled with no explanation. The cancellation e... Ver más

Valorada con 1 estrellas sobre 5

DO NOT order. Please do yourself the favor of reading the other reviews here, they're true. This guys pretends to run a business, but in reality, it's nothing but another scam. He falsely advertises i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

If I could give more then five stars I would gladly, great tik tok shop and amazing customer service with great selection of products to keep a foodie like myself happy with those little treats and tr... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Order #1906 - LA Lakers PRIME. Item not yet received or sent out by Candy Cave. No response to emails or through the “contact us” page online, or Facebook messenger. Seems every other online retailer... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de chucherías

Escrito por la empresa

About Candy Cave Welcome to Candy Cave, your premier destination for the finest sweets and treats from around the world. As a Dublin-based sweet company, we take pride in offering a wide selection of delectable candies that will satisfy even the most discerning sweet tooth. Whether you're in Ireland or anywhere in Europe, we ship our irresistible goodies right to your doorstep. At Candy Cave Dublin, we are committed to providing you with the best brands in the candy industry. We are the number one supplier of renowned names like Hershey, Sourpatch Kids, Warheads, Reese's, and many more. With our extensive range of products, you can indulge in your favorite treats or discover new and exciting flavors.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

111 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,7

Todas las opiniones

(111)

29 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Not ever again

Definitely wouldn’t order candy or anything of this website again. One of the crisps I received came damaged, kindly enough I didn’t go to refund it because it would have been a hassle. The prices on some items need fixing (lowering prices) but overall I’d rate it a 3 ish. Not to mention it did take a while to arrive.

7 de enero de 2025
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Respuesta de CandyCave.Ie

Hey, sorry to hear you would not order again, seems a bit silly you did not let me know the bag was damaged I would of refunded you no hassle at all, As for pricing we try to be competitive and when you add on import taxes and duties plus sales vat and package costs it all adds up, we do about 60-100 sales per day and get no complaints on pricing.

Valorada con 5 estrellas sobre 5

If I could give more then five stars I…

If I could give more then five stars I would gladly, great tik tok shop and amazing customer service with great selection of products to keep a foodie like myself happy with those little treats and trending snacks to try. Will continue to buy from them, fast delivery. I loved the wax candy bottles , the spicy noodles and the Dubai chocolate next to try is the coffee creamers that I don’t see anywhere else they look divine.

7 de abril de 2025
Opinión espontánea
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Respuesta de CandyCave.Ie

Thanks so much for the review, really hope to see you again

Valorada con 1 estrellas sobre 5

Ordered Prime bottles and they never…

Ordered Prime bottles and they never came. Suipping company said contact seller. Poor communication on seller part, after 3 months of waiting, still nothing and seller is not responding. Unfortunate as it seems like a good source for treats.

25 de diciembre de 2024
Opinión espontánea
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Respuesta de CandyCave.Ie

Hey Marianne I have tried searching your name on our data base and can’t find an order with this name ??
Can you give me an order or number or something to rectify this

Valorada con 5 estrellas sobre 5

Very Positive Experience

Great communication, quality products, reasonable delivery time frames. I have been a repeat customer with no issue and have no issue in recommending. Well done Candy Cave , great to see new businesses like this and happy to support local.

8 de marzo de 2025
Opinión espontánea
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Respuesta de CandyCave.Ie

Thanks so much for the comment, we hope to see you again

Valorada con 5 estrellas sobre 5

Fantastic

Fantastic , understanding & friendly customer service , they will go out of their way to accommodate you, fast reply's back to any questions , excellent selection of product's , i am confident that i will be ordering again . Support small Irish businesses , they need it the most , thanks for sorting out my dubai bar , Thanks so much , Becca

3 de abril de 2025
Opinión espontánea
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Respuesta de CandyCave.Ie

Thanks so much for the review and glad you had a food experience

Valorada con 1 estrellas sobre 5

Better delivery is needed

My items were not actually delivered and were sent to a post office quite far from me which is annoying as I will now have to spend more money to get it, Disappointed with the delivery. Will come back and leave a review once I get the items

26 de marzo de 2025
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Respuesta de CandyCave.Ie

Hey, Sorry there was an issue with the courier, Its a little unfair to give us a 1 star review due to anpost making a balls up , I only received the email form you today the same time you put up the review. Had you called me or gave me a chance to fix this I would of sent out a new item and claimed from anpost. Hope you like the items tho.

Valorada con 5 estrellas sobre 5

Super fast delivery

Super fast delivery! Amazing from USA product. Will be 100% purchasing from again. Thank you

26 de marzo de 2025
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Respuesta de CandyCave.Ie

Jenny, I thanks for the review!

Valorada con 1 estrellas sobre 5

Ordered 5 prime drinks and only 3…

Ordered 5 prime drinks and only 3 arrived.
When e-mailing them they say they will look into this but never came back to me.
Total scam this website. Please avoid.

7 de marzo de 2025
Opinión espontánea
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Respuesta de CandyCave.Ie

Not entirely true is it Vincent! You had 5 orders from us over the last 12 months with no issues so to say this is a scam is an absolute lie?
There was an issue with the last order k admit and we were looking into why 2 bottles are missing and will issue a refund.
To say we scammed you is a lie and you should be ashamed. Refund issue for the 2 missing bottles.

Valorada con 5 estrellas sobre 5

Great prices, swift delivery packaged safely

I got 4 prime hydrations shipped halfway around the world from Dublin to Saskatchewan. Great price, swift delivery and the packaged great. The bottles showed up better than perfect

6 de marzo de 2025
Opinión espontánea
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Respuesta de CandyCave.Ie

Glad you enjoyed it, Hope to see you again

Valorada con 5 estrellas sobre 5

Dear Candy Cave

Dear Candy Cave. I paid 90€ for two packages - I bought two large ones. They are a gift for my sons. Maybe there are smaller than I expected, but I admit that I do not know the prices of sweets, but the products are nice and varied - we will discover whether they are tasty. I highly recommend.

10 de diciembre de 2024
Opinión espontánea
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Respuesta de CandyCave.Ie

Reply to Review:

Hi Marzena,

Thank you for your review and for taking the time to share your feedback. I’m glad to hear that your packages arrived on time and that you were happy with the service.

However, I’m concerned to hear that the contents of the €45 box didn’t meet your expectations. Each box is carefully packed to include multiple items with a value exceeding the price paid. It’s possible that there was a mix-up during packing, and I’d like to investigate this further to ensure you received the correct products.

If possible, could you please send us a photo of the box contents? This will help us resolve the issue quickly and ensure everything is sorted.

Thank you again for bringing this to my attention, and I appreciate your understanding.

Valorada con 5 estrellas sobre 5

Candy cave have an exciting range of…

Candy cave have an exciting range of products that are coveted by my children. Make great gifts and rewards. Easy to purchase and delivered quickly. Customer service has been excellent if a problem os encountered.
Will continue to use them

30 de octubre de 2024
Valorada con 1 estrellas sobre 5

Scammed me

Scammed me, sent me wrong bottles… so i got something i didnt need cause i already have a lot of those… and dont want to refund me

19 de octubre de 2024
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Respuesta de CandyCave.Ie

You failed to tell the full story!
You ordered 2 primes and then decided you wanted to change one to Barcelona, Barcelona was not released yet and you had been waiting already.
I sent you the bottles you ordered plus a free prime X pink as a freebie.
You then demanded I send you a Barcelona to Canada from Ireland at my own cost!
You posted scammer emails on websites!
What exactly did you want refunded ?!
Got 3 bottles!
I said to you send the bottles back and il give you a refund.
I had to block you on socials because you were incessantly messaging and at the point you said you were involving “law enforcement” I new I was dealing with someone I was never going to get any sense out of.

Valorada con 1 estrellas sobre 5

20 days in and my order hasn't…

20 days in and my order hasn't dispatched, only ordered 1 thing so it's not like there's a massive order to do, it's been a great let down. Was hoping it was a genuine site 😕 will update if my order arrives. Can't be that genuine or you wouldn't have forgotten my order 🤷🏼‍♀️ will use candlyland instead.

16 de octubre de 2024
Opinión espontánea
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Respuesta de CandyCave.Ie

Hey Rachel, I am sad to see this review as you have never tried to contact us by email or phone regarding the order - We did have an issue with customs bringing a large order of items which delayed some orders, We thought we had managed to get them all out and we must of missed yours. A simple email would of resolved this instead of a 1 star review.
I have refunded the order just now.
We are a genuine site with over 100k visitors per month from all around the world , I am sorry for the mix up and a refund has been issued,

Valorada con 1 estrellas sobre 5

👎👎👎👎

👎👎👎👎👎👎👎👎👎👎👎

18 de octubre de 2024
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Respuesta de CandyCave.Ie

Hey Alan, I can see you received exactly what you ordered and on time, you never emailed us with any complaints or issues, so why did we get the bad review? seems very strange.

Valorada con 5 estrellas sobre 5

Prime

The best place to get a different selection of prime

25 de septiembre de 2024
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Respuesta de CandyCave.Ie

Thanks, we hope you loved the products!

Valorada con 5 estrellas sobre 5

Got my highly collectible prime bottles…

Got my highly collectible prime bottles after a long search as I couldn’t find them anywhere and the service was excellent I can just hope now they will be worth a fortune in the future,

25 de septiembre de 2024
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Respuesta de CandyCave.Ie

Thanks, we hope you loved the products!

Valorada con 5 estrellas sobre 5

Speedy delivery

I placed my order on a Friday and received it on the Monday. I was very impressed with the quick turnaround.

20 de septiembre de 2024
Opinión espontánea
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Respuesta de CandyCave.Ie

Thanks, we hope you loved the products!

Valorada con 5 estrellas sobre 5

Good customer service.

My order took a while because of supply problems but they replied to my e.mails straight away when enquiring about my order. They also posted a couple of news letters explaining about reasons for the delays. Can't say fairer than that.

4 de septiembre de 2024
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Respuesta de CandyCave.Ie

Thanks, we hope you loved the products!

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