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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Some months ago, my broadband was playing up. One of the gents at Canterbury Hi FI advised a device which uses my domestic wiring to transmit broadband to my excellent Sony tv, previously supplied... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent experience, bought LS50 Metas and WiiM Streaming AMP. Wil was extremely helpful had LS50 setup in demo room ready for appointment and we exchanged Speakers and Amps, also covered pro’s / c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our initial visit to enquire about a turntable, amp and speakers could not have gone smoother. Resurrecting our vinyl collection, after 45 years stored away, was our plan. Being able to hear the so... Ver más

Valorada con 5 estrellas sobre 5

I’m almost totally deaf and rely on cochlear implants to hear anything Over many years this business has been a great help, first with Sennesheiser head phones, and now with getting my Sony TV to... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos audiovisuales
  2. Tienda de electrónica
  3. Tienda Hi-Fi
  4. Tienda de equipos de cine en casa
  5. Tienda de audio para el hogar
  6. Tienda de TV

Escrito por la empresa

Canterbury HiFi is an independent specialist Hi-Fi and Audio Visual retailer, trading for 50+ years in the historic city of Canterbury, Kent. We pride ourselves on our friendly, relaxed and honest customer service. • Knowledgeable & experienced staff • Demonstration facilities in-store • Comprehensive delivery & installation services


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

108 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(108)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Perfect business help, beyond expectations

Some months ago, my broadband was playing up. One of the gents at Canterbury Hi FI advised a device which uses my domestic wiring to transmit broadband to my excellent Sony tv, previously supplied by them.
Perfect broadband ever since
Wonderful
Bob Heddle

11 de octubre de 2025
Opinión espontánea
Logotipo de Canterbury HiFi

Respuesta de Canterbury HiFi

Thanks for taking the time to leave a review Bob. We are always available for some friendly free advice.

Valorada con 5 estrellas sobre 5

A great team offering excellent…

A great team offering excellent service, quality & at a very competitve price

9 de diciembre de 2025
Opinión espontánea
Logotipo de Canterbury HiFi

Respuesta de Canterbury HiFi

Thanks for the review, and we are glad you found our service 'excellent'

Valorada con 5 estrellas sobre 5

Excellent

Excellent, expert advice and service. I was looking to upgrade my set up and purchase some new speakers and amp. Will talked me through some different options and was happy to set up a few things for me to have a listen. Really friendly service and even offered a free delivery. Would highly recommend.

6 de octubre de 2025
Opinión espontánea
Logotipo de Canterbury HiFi

Respuesta de Canterbury HiFi

Hi Kate. Thank you for your glowing review. We always try and 'go the extra mile' to achieve the best outcome for all our customers. We hope you enjoy your new system.

Valorada con 5 estrellas sobre 5

Went into Canterbury Hi-FI with my…

Went into Canterbury Hi-FI with my husband who wanted a new amplifier and speakers. He wanted to take his time and find the right one. Will took the time to listen, set up the amp and a couple of different speakers in the demo room. We actually spent an hour and a half listening to different music genres on Will’s iPad, he listened to what my husband wanted played and we came out feeling really pleased with our purchase. Will said it could be delivered next day to save trying to fit boxes in our car and lessen the chance of damage. Delivery guy was lovely, but we did have one item that was missing. We rang the shop and with a couple of hours he came back to us with it.
Great service, will definitely go back for audio or visual equipment. Much nicer than someone rushing you and pushing you into buying something you don’t want in the chain shops!

17 de octubre de 2025
Opinión espontánea
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Respuesta de Canterbury HiFi

Hi Joanne. Thank you so much for finding the time to leave such a glowing review. We are delighted that you found your experience with us positive. We hope you enjoy your new hifi system.

Valorada con 5 estrellas sobre 5

Expert help in selecting a product

Expert help in selecting a product, very helpful, not pushy and very friendly. Great customer service. Good dem room too. I will definitely buy from them again.

9 de agosto de 2025
Opinión espontánea
Logotipo de Canterbury HiFi

Respuesta de Canterbury HiFi

Thank you for the kind review. Enjoy your new set up.

Valorada con 5 estrellas sobre 5

Simply the best!

Phoned Canterbury HiFi to enquire about repairing an amplifier I purchased there many years ago (and which is still in regular use). The phone was as answered promptly and politely by Wil, who said although they no longer do repairs on site, but could recommend some one who can. After contacting them, the amplifier was fixed within a few days and now fully working as it should.
Having previously made a few purchases from here, I found their service and knowledge was excellent, so a much belated many thanks for helping me choose some great hifi, exactly to my needs and which has lasted for ages!

24 de julio de 2025
Opinión espontánea
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Respuesta de Canterbury HiFi

Hi Dion.
Thanks for your review.
If we can't help, we normally know a man who can.

Valorada con 5 estrellas sobre 5

You won’t find better

What can I say excellent service from start to finish . You can not put a price on the knowledge and advice we were given. In particular Wil. He was amazing .
He helped us put a Sonos system together that would meet our needs. Giving us advice all the way . Nothing has been too much trouble throughout. Goods were delivered and support was provided to set up .
Wouldn’t think twice about using again
Thank you Wil and your team

24 de julio de 2025
Opinión espontánea
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Respuesta de Canterbury HiFi

Thank you Mrs Foottit for taking the time to leave such a kind review. We really appreciate it, and we're glad you found our service and advice 'Amazing'. We hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great company r

Bough a new hi fi/CD player. Easy to choose in shop as staff very helpful. Installer was friendly and knowledgeable. Highly recommend.

13 de mayo de 2025
Opinión espontánea
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Respuesta de Canterbury HiFi

Great to hear you liked our service Wiko. We hope you enjoy your new system.

Valorada con 5 estrellas sobre 5

Totally helpful

Totally helpful, I listed my needs and Wil set it all up prior to auditioning. Basically, I took it home and plugged it in and off we went! Perfect thanks!

22 de marzo de 2025
Opinión espontánea
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Respuesta de Canterbury HiFi

Your more than welcome Mr Gordon. We hope your new system gives you years of audio pleasure.

Valorada con 5 estrellas sobre 5

Profoundly Deaf Help

I’m almost totally deaf and rely on cochlear implants to hear anything
Over many years this business has been a great help, first with Sennesheiser head phones, and now with getting my Sony TV to produce bearable sound , and subtitles on Iplayer
They are careing, extremely helpful and understanding
I recommend them to anyone with a hearing problem

7 de marzo de 2025
Opinión espontánea
Logotipo de Canterbury HiFi

Respuesta de Canterbury HiFi

Thank you for the kind words Mr Heddle.
We are glad you found us helpful, and found a solution for you.

Valorada con 5 estrellas sobre 5

BEST OUT THERE

What can I say but still the best independent TV and Hi-Fi shop out there, ordered my B&W 702s3s via Wil who has been in the hi-fi business for over 30 years

Service is as good as it’s always been ordered and delivered on the day it was due

FULLY RECOMMEND thanks Wil (Canterbury HiFi)

3 de enero de 2025
Opinión espontánea
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Respuesta de Canterbury HiFi

Many thanks for your kind words Lozza. We are glad we lived up to your expectations.

Valorada con 5 estrellas sobre 5

Wanted to replace my Bang & Olafson it…

Wanted to replace my Bang & Olafson it was 30 years old , I had a budget in mind and the guys at Canterbury HiFi have gone above and beyond for me guiding me through the separates I wanted, the service from these guys is fantastic, from advice , to trying out the equipment at there shop , right the way to delivery and installation if I wanted.
Can truly highly recommend

14 de diciembre de 2024
Opinión espontánea
Logotipo de Canterbury HiFi

Respuesta de Canterbury HiFi

Great to hear you we came up to your expectations. We hope your new hifi brings you years of pleasure.

Valorada con 5 estrellas sobre 5

Friendly, courteous and knowledgeable

I see that I am joining a long line of five stars, they are so well deserved, and this is an excellent company to deal with.

We dealt with them eight years ago when we needed a new T.V. and it was a no-brainer to go back to them for a replacement.

We chose the L.G. from them and, being elderly, my husband is almost 90, we opted to take advantage of Canterbury Hi Fi' setting up service.

I wish that I had asked the installation engineer his name as I can only refer to him as he.

'He' took time and trouble beyond our expectations, I am sure that he stayed longer than he expected to, but he was very kind, patient, and very understanding.

I feel that we were lucky to be able to access a shop with such a wealth of expertise available and I think it shows the value of buying from an independent shop that is a specialist in its field.

Maurice and Dorothy

3 de diciembre de 2024
Opinión espontánea
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Respuesta de Canterbury HiFi

Thank you Dorothy for finding the time to leave us such a glowing review. Our priority is always to provide the best customer service we can, in-store and in your home. We hope to see you both again soon.

Valorada con 5 estrellas sobre 5

Friendly and helpful advice.

Wil listened to what I was looking for as a replacement for my aged hi-fi system and came up with a solution that is perfect for my needs. When he installed it, he explained everything I needed to know. The sound quality is a great improvement on my old system and I am very happy with it.

5 de noviembre de 2024
Opinión espontánea
Logotipo de Canterbury HiFi

Respuesta de Canterbury HiFi

Thank you for taking the time to leave us a kind review. We are delighted that you are happy with your new hifi set up.

Valorada con 5 estrellas sobre 5

First class service.

Having just decided to revisit the world of vinyl Canterbury HiFI was the recommended and obvious place to go. Amazing stock, proper, informed advice and I’ve come away loving the sound of my vinyl records. I spent quite a while in a great listening room with Will, no pressure but I was presented with realistic options by a guy that obviously loves his music as much as I do. Thanks Will and so good to see a specialist, independent shop still thriving.

1 de noviembre de 2024
Opinión espontánea
Logotipo de Canterbury HiFi

Respuesta de Canterbury HiFi

Many thanks Ian.
We are delighted that you have been re-united with the world of vinyl records on a great bit of hi-fi kit. May it give you many years of musical pleasure.

Valorada con 5 estrellas sobre 5

Thanks to Will who helped immensely in…

Thanks to Will who helped immensely in demonstrating the gear I wanted to listen to. Nothing was too much trouble...especially as I am an old duffer and was not sure about the Wiim pro plus, but his explanation turned it into a must have. Also offered a much reduced b grade item which ultimately I decided against. Then out of the blue offered me a £50 discount on the speakers I selected. 5 stars all around and highly recommended.

3 de octubre de 2024
Opinión espontánea
Logotipo de Canterbury HiFi

Respuesta de Canterbury HiFi

Thanks John. We are glad to hear that you had a plesent in-store experience with us. We always aim to find the perfect system to the customer needs.

Valorada con 5 estrellas sobre 5

Great service and range. Recommended

A great shop. They carry a good range of gear, and are always happy to chat, with no pressure or tough sells. They know their stuff and often have "B-grade" stock so you can bag something with a barely-noticeable blemish for great prices. They didn't even mind ordering in a Leak Stereo 230 to go with a WiiM Ultra, instead of the Mission 778X I'd listened to. Long live the local hi-fi shop!

16 de septiembre de 2024
Opinión espontánea
Logotipo de Canterbury HiFi

Respuesta de Canterbury HiFi

Thanks for taking the time to leave us a great review. We appreciate your kind words, and are delighted you to hear you love your purchase.

Valorada con 5 estrellas sobre 5

Customer-orientated

Customer-orientated, listens to your needs, and makes suggestions based on them. I selected separates and a
LG TV couldn't be happier. Purchased on a Tuesday, delivered, and installed the following Monday—clean and tidy installation. Another plus is that they answer the phone promptly and return your calls - a rarity nowadays.

9 de septiembre de 2024
Opinión espontánea
Logotipo de Canterbury HiFi

Respuesta de Canterbury HiFi

We thank you for taking the time to leave a kind review. 'Customer - orientated' perfectly sums up what we aim to achieve. We hope to see you again soon.

Valorada con 5 estrellas sobre 5

Reliable service and helpful staff

Reliable service and helpful staff. Unlike some businesses they do get back to you. One of a dwindling number of proper HiFi shops that I would recommend.

13 de agosto de 2024
Opinión espontánea
Logotipo de Canterbury HiFi

Respuesta de Canterbury HiFi

Thank you for the kind review. We are glad you found us helpful. We hope you enjoy your new equipment.

Valorada con 5 estrellas sobre 5

Exceptional Service

Our initial visit to enquire about a turntable, amp and speakers could not have gone smoother. Resurrecting our vinyl collection, after 45 years stored away, was our plan.
Being able to hear the sound quality in their demo room, was an absolute winner. Nothing was too much trouble. Two amps were demonstrated, which gave us the choice of sound output.
Stuart & Wil’s expertise and knowledge was outstanding. Nothing was too much trouble. The range of stock and accessories was impressive. I would have no hesitation in recommending Canterbury Hi Fi.

13 de mayo de 2024
Opinión espontánea

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