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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolute awful! Avoid like the plague if you are outside the EU you will be hit by extortionate customs charges. Which by their duplicitous nature are hidden & not obvious. I guess they don’t want you... Ver más

Valorada con 1 estrellas sobre 5

Recensisco di nuovo in quanto dopo più di un mese “,senza mai aver visto il pacco arrivare al mio indirizzo non ho ancora ricevuto il rimborso dopo mail ripetute. A oggi il pacco risulta tornato a... Ver más

Valorada con 5 estrellas sobre 5

Regular customer now! 3 orders of the most beautiful premium finest quality trucker style hats, true quality products, fantastic communication and prices which cannot be matched and a endless range of... Ver más

Valorada con 1 estrellas sobre 5

Acquistato da sito ufficiale caphunters Cappellino pagato circa 32 euro. Arriva il pacco con corriere BRT in una scatolina rigida con nastro superiore e parte inferiore non sigillata semplice... Ver más

2,0

Malo

TrustScore: 2 sobre 5

129 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,0

Todas las opiniones

(129)

32 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Unexpectably awesome

Having read all of these terrible reviews after ordering from caphunters... I was quite scared and thought i was going to get scammed. Ordered two von dutch hats on wednesday night and arrived today on friday to the UK, no customs charges, no issues caps look genuine.

Strangely couldnt be happer, i take my hat off to them... lol

4 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My second purchase and like the first…

My second purchase and like the first it went really smoothly :)

The website is easy to navigate, each cap has a clear description, pictures of various angles and tells you what size they are, adult, kids, one size fits all. Clicking through to purchase you have two options for delivery, again making it very clear on delivery times. Quick delivery feels too expensive approx. 50% of the cap price so I always go for the cheaper option which takes about a week. Some have mentioned paying import tax into the UK but I haven't had to.
Delivery has always met their given timelines. You also get really good tracking, you can see your cap going through transit, to getting a confirmed delivery date once it's in the UK.

I'm very happy with Caphunters service and will definitely use them again.

14 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't use these muppets

Don't use these muppets, I ordered a single cap on January 2nd and still have not received it. No communication, they're actually based in Spain. I've emailed them multiple times, denial of receipt of emails. They're just awful.

2 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect

I understand everyone has different experiences with orders, but even buying from the UK, this was easy and well updated throughout. Delivery guide was spot on and item was well packaged, makes you think don’t listen to everything you read…

25 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Buy with total confidence!!

Buy with total confidence!!! Their Awesome 👌 Caphunters is the BEST place to buy caps online! Bought from them many times now and will continue to do so! orders are sent out quickly & I received delivery updates by royal mail by email to when my order would arrive, followed by a Caphunters email to let me know the order had been delivered! Caps are shipped in strong boxes, inside the box the caps are in a fabric caphunters branded dust bag, and a couple of free stickers thrown in too!
Having bought many caps from different companies in the past I can say Caphunters is easily THE BEST PLACE TO BUY CAPS!👍 many thanks again!!!

15 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid

Avoid! Placed an order on the 12th, still has not arrived. No tracking information and advised can't cancel the order. Was assured the parcel would be here before Christmas but it looks like it is stuck in Madrid!!! Not helpful when I'm in the UK. Order from Amazon

21 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I was sent a cap in the wrong size

I was sent a cap in the wrong size. Went to return it and had to pay postage back to Spain. When the parcel arrived in Spain Caphunters refused to accept the parcel. I contacted them on their website. They said that the parcel was stuck at customs because I hadn't marked it down as a return. I hadn't told them anything or provided any tracking details, SO HOW WOULD THEY KNOW?!? I am now trying to gain a refund through PayPal and they are making it as difficult as possible.

DO NOT buy anything from this company!

6 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Placed two orders with Caphunters.co.uk…

Placed two orders with Caphunters.co.uk to be shipped to the UK. Both orders arrived on time, in sturdy cardboard boxes, with protective bags.

Can't fault them at all.

No issue with customs duties as below the £135 threshold, likewise no VAT as below the £39 threshold.

The T&Cs are clear that this is shipped from the EU although this could be clearer.

26 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is ridiculous

This is ridiculous, are they not regulated? They have ignored my emails and messaged for the last week or so and no response.

Any marketing team here or someone from the management team than can escalate these issues

29 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Took less than a week to arrive , high quality and well packed didn’t have to pay any customs which I saw in a lot of reviews. Would definitely recommend this brand to family and friends as well as repurchase from this brand

26 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Genuine goorin bros. Trucker cap

Delivery takes a week or so because they ship from Madrid, well packaged, cap comes inside a nice caphunters hat bag in the box, just be aware that you don't order to much in value then you won't get customs charges, the goorin bros hat i received is genuine, I have lots of others so I know. Reasonable prices, get selection of caps & hats, I would definitely use them again, thank you caphunters !

9 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT ORDER FROM THE UK! SCAM OF A COMPANY

Wish I had read the reviews before I ordered from the UK but unfortunately, I have also been scammed by Cap Hunters. There was no mention that the order would be shipped from Spain and that the customer would have to pay the customs charges upon delivery. Not only that but it arrived a week later than what Cap Hunters mentioned.

The real issue came when it was time to return the items as they did not arrive in time since they were shipped from Spain. Cap Hunters does not provide a return shipping label so I had to pay 20 pounds to ship the item back and they did not accept the package! They blamed it on customs charges even though I paid the customs charges and sent it back to me but then it got lost in the mail!

Customer service was horrible to deal with and this company is a scam and steals your money. I am out 90 pounds from my order, another 20 for shipping it back and then I don't even have the items as they were lost after Cap Hunters refused to take the order back.

DO NOT ORDER FROM THIS COMPANY!!! Wish I could give 0 stars.

26 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

suspected fraud

we will be disputing the transaction due to suspected fraud. We placed an order 20 days ago, and we have yet to receive the package. The shipping companies have no information regarding this shipment. The tracking number you provided is not moving within the postal system.No answer to emails ....no replies to social media .... fraudulent

31 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought a goorin bros hat

I bought a goorin bros hat, the service was sweet, didn't have a problem at all. Care had been taken to package the hat, I was kept informed throughout. The whole process was as expected. The hat has been checked for authenticity. All good

22 de octubre de 2024
Opinión espontánea

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