Linda Was great to work with!
28 de enero de 2020
Opinión espontánea
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Información sobre la empresa
Escrito por la empresa
Capital Dental Equipment works with innovative companies to provide the latest technology and equipment for all dental practices including panoramic x-ray units, CBCT systems, intraoral scanners and cameras, 3D printers, chairs, delivery systems, custom cabinetry, compressors, vacuums, and the latest electric handpieces. We offer these products with not only the general dentist in mind, but the specialist as well. Look at what we can offer the Orthodontist, Oral Surgeon, Pediatric Dentist, Endodontist, and Periodontist. If you do not see it displayed on our website, call and we will gladly send you additional information and literature on the products we offer.
Información de contacto
2001 Windy Terrace Suite E, 78613, Cedar Park, Estados Unidos
- 1 (888) 759-4287
- sales@capitaldentalequipment.com
- capitaldentalequipment.com
We had a great experience with Capital…
We had a great experience with Capital Dental for our reconditioned digital pano machine. Linda was courteous and proactive in communicating with us without being intrusive. The transaction went very smoothly, and they made it a seamless transition, taking our old machine out and installing the new one. The finances were also handled well. Thank you!
22 de enero de 2020
Opinión espontánea
Respuesta de Capital Dental Equipment
Thank you so much for your comment! We are happy that we were able to match you with the best machine for your practice, quickly and to your satisfaction.
So far great job!!!
22 de enero de 2020
Opinión espontánea
Respuesta de Capital Dental Equipment
Great to hear from your Dr. Frigo! Should you need any assistance, please let us know.
Trouble with used Vatech CBCT
We purchased a Vatech CBCT from them 2 years ago. We have had problems with the unit a month into its use. Even though we were still under warranty until last May, the issues haven't been resolved. In the meantime all the people we have been in contact with , including the director of the company, have all left.
My IT company has been trying to work with them for over 6 months now and we are still not functioning well. I'm continuing to limp on with this unit because I still have a 3 year loan.
I would be very cautious from purchasing from them again. Even with a warranty
21 de enero de 2020
Opinión espontánea
Respuesta de Capital Dental Equipment
First, thank you for your review and we apologize for not responding before now. We have recently added to our Marketing department, and they found your review on a site that we had not monitored.
We at Capital Dental Equipment have experienced a great deal of Change in the last 2 years. Our current management team has a long history of running customer focused service departments.
Please reach out to us at 888 759-4287 if you are still having issues. We would appreciate the opportunity to earn your trust once again.
Ron Sharpe
Capital Dental Equipment
excellent service
excellent service, product and expertise. Highly recommended!
21 de enero de 2020
Opinión espontánea
Respuesta de Capital Dental Equipment
Thanks Dr. Markowitz! We also enjoyed working with you and helping you find the perfect equipment for your practice.
Excellent and professional nstallation…
Excellent and professional nstallation by Troy,Linda made sure all subsequent issues have been taken care of, I highly recommend Capital Dental for your equipment needs
21 de enero de 2020
Opinión espontánea
Respuesta de Capital Dental Equipment
We are glad we could provide services up to your expectations! Troy and Linda make a great team and we look forward to working together with you in the future.
We all make mistakes
We all make mistakes, but acknowledging and fixing your mistakes is good customer service - that's not what happened. I purchased a "recertified" CBCT with the understanding that it had been thoroughly inspected and qualified before installation in my office. When the machine showed up, not only had it NOT been recertified, it hadn't even been taken back to the Capital Dental shop for a once over. This led to both software and hardware issues and missing equipment that had to be ordered and sent later. This took a 2 day installation and training to almost 10 days. I reached out to the sales rep to figure out how we were going to fix the problem and nobody ever contacted me to acknowledge the mistake, apologize, or talk about how to make it right. I was ignored. The technician who came to do the installation was patient and communicative, but he was not responsible for the problem in the first place. I was told to "reschedule my patients" to accommodate for the delays costing me time and money and delaying care for patients. To this day I have not been contacted by anyone from Capital Dental for the follow up training that I was supposed to receive. The machine was finally installed correctly and works well at no additional cost to me, but this was a big purchase for me and I'm very disappointed in the way it was handled.
21 de enero de 2020
Opinión espontánea
Respuesta de Capital Dental Equipment
Dear Dr. John Stenberg,
Thank you for the feedback on your purchase and service. We would like to apologize for not meeting your expectations and are glad that we could make the corrections needed to fix the issues. We have read your review and will be making changes to how we handle situations like yours in the future. We would like to apologize again for the inconvenience and Lind will be reaching out to you to follow up on your purchase. If you need any further assistance, please feel free to contact her at the number below.
We are available 9am-5pm CST
1-888-759-4287
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.