Would give no stars if I could. Chasing an Ovo debt that doesn't exist everything they do is automated - emails, phone calls, letters. It is impossible to speak to them. Even when you email the con... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Would give no stars if I could. Chasing an Ovo debt that doesn't exist everything they do is automated - emails, phone calls, letters. It is impossible to speak to them. Even when you email the con... Ver más
La empresa ha respondido
Fake scammers sending g email with no info other than a name, as I have no car other than my company car these guys should be ignored. PRIVATE & CONFIDENTIAL EMAIL FOR William Goldie D... Ver más
La empresa ha respondido
Despicable false debt chasers and harassers for the failed SSE business now poorly run by OVO and Stephen Fitzpatrick. They owe me 5 months illegally withheld government energy credit. They have faile... Ver más
Paid everything up to date to BG before transferring to a new supplier 3 years ago! 3 years later get bombarded with letters emails and texts from Capital Resolve, spoke to the most unprofessional mis... Ver más
At Capital Resolve, we specialise in providing professional and ethical debt resolution services and our valued clients that include many of the UK’s leading Energy, Telecoms and Financial Services providers as well as those in the Retail and Public sectors. With over 30 years of experience in the industry, we understand the importance of maintaining positive relationships between creditors and debtors, and we work diligently to resolve outstanding accounts with fairness, respect, and integrity. Over the past 30 years, Capital Resolve has helped more than 3.5 million customers manage and resolve outstanding accounts, with many now enjoying a debt-free future. We are fully authorised and regulated by the Financial Conduct Authority (FCA) and operate in full compliance with their rules and guidelines. We are also members of the Credit Services Association (CSA) and adhere to their strict Code of Practice. Please visit www.cr-portal.com/contact-details for our contact details.
Fountain Court, Crab Apple Way, Vale Park, WR11 1LS, Evesham, Reino Unido
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
What a bush of dummy’s don’t worry karma will get them all of them,may take a bit of time but it will get them
How do the do they get mobile numbers
Very keen on not letting you put abusive words on here.
Strange . All they are fit for is abuse
Same with British Gas that they scam for.
Shame on you employees . Get in to the market place and get a job that gives you some pride instead of representing these low life scammers
Sending random letters out with little to no information other than the need to contact them. Multiple checks with bank and Experian etc have confirmed they haven't checked my credit and I dont have any outstanding debts. Further research into this company implies they are a scam outfit.
Just started recieving texts from these people about a debt for someone other than I. Slightly bizzarre but there we go just have to keep texting them back telling them to stop harrasing me. Doesn't look a proper company with ethics if you google them. Cheers
Dodgy scam artists who try to get money out of whoever they can.
Here's my situation: I am in a fair bit of debt and due to a bout of ill health in early 2015 I am now on welfare desperately trying to find employment. I contacted StepChange Debt Charity regarding my circumstances and they were happy to help, very caring and understanding.
In December 2015 I was made homeless, through no fault of my own - it was over a health and safety issue. This voided my current Payment Plan with the debt charity and a new Temporary Payment Plan had to be arranged.
In the meantime I received a very threatening text message from Capital Resolve, who at the time I had never heard of and had no idea what it was regarding. So in a panic I called the number: the man explained he was from Capital Resolve it was about a debt I have. I explained my situation - jobless, homeless, down & out and dealing with a debt charity so didn't need the services of Capital Resolve. End of that...or so I thought...
All this happened around a couple of weeks before Christmas. TODAY the 19/01/2016 I have received 2 x text messages & 1 x email from Capital Resolve, all were of a threatening nature. So I called them and asked what was occuring. The man on the phone explained I'd had 30 days to resolve the payments to my creditor which I hadn't done. I replied with: I am still with the debt charity which I am happy with and that I had not long received my new payment plan after the Christmas break when most places shut down - also that I'd sent the cover letters, re. the payment & debt charity details, offering a minimum payment just a few days prior to this phone call. Apparently Capital Resolve INCLUDE PUBLIC HOLIDAYS (Christmas) IN THEIR 30 DAYS despite most of the UK grinding to a halt!
The rude man then explained that Capital Resolve could do what StepChange are doing, again I explained that I am happily dealing with the debt charity. He then threatened me with 'debt recovery' if I didn't offer a payment and my card details to them as soon as possible!! I hung up and will never be answering any texts/emails/calls from them or calling them again.
They are nothing but bullies! I am not even dealing with Capital Resolve yet they still harass me? This is just wrong.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.