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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great experience shopping with Carbon My ride. They are super quick on communications back when I had a couple of questions and were amazing dealing with an issue I had with one component - rushing ou... Ver más

Valorada con 1 estrellas sobre 5

Stated on their website items stocked in UK warehouse and fast delivery. I went ahead and ordered the window trims on the 17th Aug 2026 as I needed them by the weekend. No updates whatsoever from the... Ver más

Valorada con 5 estrellas sobre 5

Just wanna start off by saying thank you. I order carbon door handles for my honda civic and when they arrived one had been damaged in transit contacted carbon my ride and they got back to me straight... Ver más

Valorada con 5 estrellas sobre 5

Can't fault them one bit, ordered black BMW centre caps my wheels, black M badges for the quarter panels and a ring to black out the rear badge. Quality is second to none, especially for the price you... Ver más

3,2

Medio

TrustScore: 3 sobre 5

80 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(80)

20 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great experience shopping with Carbon…

Great experience shopping with Carbon My ride. They are super quick on communications back when I had a couple of questions and were amazing dealing with an issue I had with one component - rushing out a replacement for free. All round really pleased- and the black out strips look awesome on my S3. Much better than vinyl imo. The steel they use is punched to match the trim perfectly.

18 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

More like taken for a Ride

Absolute joke, avoid at all costs. Placed order on the 4th August, nothing for 3 weeks so emailed them. Got a response to say that the item I ordered was not in stock but will be another two weeks, Guess what, F'all has turned up and now none of the melts that work here can even send a reply. How are 'a' holes like this allowed to trade. Now got to get onto the CC company again to get my money back.

Part eventually turned up, what a piece of crap. Nothing like advertised, half the size of the original badge so would look ridiculous on the car. Can't even be bothered to send it back. Just avoid, clearly imported chav rubbish.

8 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful company that clearly do not have the faintest idea

Awful company that clearly do not have a clue what they are doing. Ok, I get that they are moving warehouse and that "delays" can be expected.
But... they managed to send one part of the order fine, but now claim the second part will be despatched 17 DAYS after order. 17 days! Let that sink in for a moment. That's not a delay, that's an abject failure.
They also had the gaul to double postage costs for two small and light items.
As someone who runs a business that sends a lot of items, it does not magically cost double to send items of that size. The fact you clearly don't have one of them in stock is not the customer's issue.

Best part was emailing them and they responded using a random name rather than mine, obviously have a lot of emails to answer, probably on the same issue that they are losing track of customer names.

Thankfully I won't ever have to buy from these shysters again.

23 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stated on their website items stocked…

Stated on their website items stocked in UK warehouse and fast delivery. I went ahead and ordered the window trims on the 17th Aug 2026 as I needed them by the weekend. No updates whatsoever from the company, I tried contacting them through their, website, email address, Facebook and instagram and shock horror no response. After reading other reviews I'm not filled with confidence I will see my £133 again let alone the product. Avoid this company at all cost.

22 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service - the wheel centres I ordered didn't fit my car, the communication was fast and helpful, I was refunded immediately.

14 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a BMW X4 gloss black boot…

I ordered a BMW X4 gloss black boot badge roundel from Amazon and they delivered the wrong item which was retuned. I placed a second order but again the wrong item was delivered and both had the same barcode on the packaging. The items had come via Carbon my Ride so I contacted them just to make them aware there could be a labelling problem somewhere. I was immediately offered the correct BMW part free of charge because of the inconvenience I had been caused. The fault did not lie with Carbon My Ride at all but their very generous offer went over and above what they needed to do. This is what great customer service looks like and on that basis alone I would highly recommend this company. They also have great items in stock for the motor enthusiasts. Thank you CMR. 👍

16 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible company that lie to their…

Terrible company that lie to their customers if you want to get scammed and have your item you ordered not turn up go ahead and throw your money away. I ordered a badge for my seat Leon not update for weeks I had to reach out to them they send oh yeh we’ve sent it 2nd class it must be lost in the post what kind of cheap company uses second class postage on anythinganyways honestly I think this company is owned by some amateur 20 year old with a pipe dream It’s ridiculous they then said we will refund you but can’t send out another badge it’s out of stock what a surprise most likely they never sent it in the first place I had to communicate to them they don’t have 0 customer services they said over a week ago oh we will send you another badge when they come in stock and a refund not heard from them since and probably never will worst company bunch of liars and frauds.

13 de julio de 2026
Opinión espontánea
Logotipo de Carbon My Ride

Respuesta de Carbon My Ride

Hi there,

We’re sorry to read your review, but we do want to clarify the facts. Your badge was dispatched the day after your order using Royal Mail 2nd Class, which is the correct service for a low‑value £10 item. The £3 delivery charge covers packaging, handling, and service — not just the postage label.

You contacted us, and we replied within 24 hours. Standard 2nd class does not provide live tracking, and we never advertise it as such. We also cannot monitor every individual Royal Mail delivery — we only receive a delivery confirmation once the item is scanned as delivered.

Your parcel was unfortunately lost in transit. As soon as this became clear, we provided proof of dispatch and immediately offered **either** a replacement **or** a refund. You chose the refund, and it was issued straight away. A replacement was only possible if the refund was not taken — it was never offered *in addition* to a refund.

There was no dishonesty, no fraud, and no intention to mislead you — just an unfortunate postal loss that we resolved promptly.

Your refund has been completed in full, including delivery. If you need anything further, we’re here to help.

Valorada con 5 estrellas sobre 5

Ordered 1 R badge for my VW

Ordered 1 R badge for my VW, waited for 3-4 days and it didn’t get delivered, messaged the lads at CMR and got a response straight away with them saying they will send me another one out and not to worry.

A day or 2 later 1 of the badges arrived and then the 2nd one and they told me don’t worry and keep the 2nd badge. Top company, especially the man Zah. Appreciate you bro!

9 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

No full order

Order 3 things. They only send 1.
Then they send the other 2. Order lost somewhere.
Then no stock and only send 1 of the 2.
Now 3 weeks waiting and no responds anymore!

1 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I Ordered several items from Carbon My…

I Ordered several items from Carbon My Ride was delivered quickly and each item was packed and protected extremely well.
I emailed the Sales Team about one item and the Customer Service was excellent. I will definitely be using Carbon My Ride in the future and would highly recommend them. The items I ordered are of a very high quality and very reasonably priced A great Company and great products.

30 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

High quality parts

High quality parts, competitive prices, fast delivery. Great customer service that responds quickly to contacts. Very friendly service, any problems are handled in a way that is pleasant for the customer. I definitely recommend Custom my ride/Carbon my ride, I will continue to do business with them...FOR SURE!💪💪💪💪

28 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just wanna start off by saying thank…

Just wanna start off by saying thank you. I order carbon door handles for my honda civic and when they arrived one had been damaged in transit contacted carbon my ride and they got back to me straight away and sent a new one out free of charge and absolute hassle free thank you again🙂

9 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality work bought a custom steering…

Quality work bought a custom steering wheel and I’m chuffed with it so clean thanks to the team for replying keeping me informed and answering questions I had about it good all rounder will be using them again. More ep3 stuff please 👍

17 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought an M2 black boot badge

Bought an M2 black boot badge, the font was different from advertised - they advertise the same as OEM but it’s different. It was also smaller than OEM so not a direct replacement despite being advertised as a direct replacement. No response to my email requesting a refund. Avoid this company.

30 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered black badges for my scirocco

I ordered black badges for my scirocco. It was labelled online that it was for my car model. The front badge fit fine except the back one didn’t fit on. It was too small. I contacted the seller on Facebook and instagram with no response at all. Disappointing especially after paying around €50 for two pieces of literal plastic.

6 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Got a BMW carbon key cover

Got a BMW carbon key cover. Fitted really well and arrived on time. Customer service were also very reachable and friendly when I asked about whether it will fit my keys. Happy with the product.

19 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

PRODUCT UNFIT FOR PURPOSE WITH NO REFUND

Ordered a chrome delete kit for my Audi A3. The parts arrived after a couple of weeks. When I offered up the black metal trims over the top of the existing chrome trim, it became apparent that they were very poor quality as they did not fully cover the existing trim. I emailed the seller with photos to let them know. They replied to say as long as I returned the product in its original condition & packaging so they could resell it I would receive a refund. I thought this was a bad sign - them wanting to resell a product unfit for purpose - but by that time was just wanting my refund. I returned the item as it arrived to me, included a note with the order number and reason for return. I had still not heard anything 2 weeks after the item had been delivered to the seller. I contacted them again and received no response. The seller left me with no other option than to try to recover the costs through my bank account. The case is still ongoing.

6 de noviembre de 2025
Opinión espontánea

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