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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service and support provided from all the staff at Card Cutters Ltd, especially Paula Jackson and Nigel McVann. Made our Transition over to Card Cutters very easy and smooth. A very supporti... Ver más

Valorada con 5 estrellas sobre 5

There is a reason why our company keep coming back to Card Cutters. Allison is always friendly, responsive and no request has ever been too much trouble - an absolutely faultless service which gives u... Ver más

Valorada con 5 estrellas sobre 5

My account manager at card cutters, Jayne, literally spent all afternoon back and forth with me to ensure my terminal came out before my launch event. Went above and beyond! Will recommend to anyone w... Ver más

Valorada con 5 estrellas sobre 5

Really friendly and a pleasure doing business with. After being ripped of for years by my old supplier who then tried to con me into a new contract, it was a breath of fresh air, having such a friendl... Ver más

Información sobre la empresa

  1. Procesamiento de tarjetas de crédito
  2. también en la categoría
  3. Consultoría de negocios e informática
  4. Proveedor de equipos EFTPOS
  5. Proveedor de soluciones para eCommerce
  6. Servicio de pago

Escrito por la empresa

We can offer a range of different solutions and contract options are available to suit your specific needs. We specialise in card acceptance for small and medium sized business and can save you up to 40% in processing charges.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

250 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(250)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

BEWARE!!!!

BEWARE!!Please read if you are thinking of joining!! Was cold called by a sales representative. Talked a good deal said I could save £200 over the year. Normally would have flatly refused but as my contract had just expired was a ideal time to change providers so said I would think about it. This Rep basically came to see me about 10 times over the following few weeks to see if I'd decided! Eventually signed up and he told me to give a months notice to current provider. Was so insistent I gave the cancellation stayed onsite till I did it! Anyways four weeks later cardcutters still hadn't managed to sort a Pdq machine or opened my account!! Sales representative stopped answering my calls and one day before my old contract was due to expire texted me the office number and advised me to call them!! Office again promised they would sort out within 24 hrs! 24hrs later on the day my contract was due to expire apologised and told me there sales rep had made a mistake and shouldn't have told me to cancel my old provider becos they can't guarantee that I'd pass there bank security!!! Nightmare!! Better the devil you know avoid at all costs!!

9 de julio de 2017
Opinión espontánea
Logotipo de Card Cutters Ltd

Respuesta de Card Cutters Ltd

Dear Mr Patel,

We are extremely sorry to read of your experience in relation to your application with Card Cutters. As discussed with you over the telephone, your business in a high risk sector, and due to the length of time it took to receive the required information this resulted in delays with the application at the bank. Unfortunately if you were advised to cancel your current provider this is not something we would advise as a company prior to approval with the new acquirer, due to approval not being guaranteed. We are addressing the comments you have made regarding the sales rep in question.

As a company we pride ourselves on outstanding customer service as you can see from the amount of 4 and 5 star reviews here on Trustpilot.

May we take this opportunity to thank you for your feedback, and we are very sorry that your experience has not been a positive one.If you would like to discuss further, or there is anything else you require from us please don't hesitate to call me on 01909 776532

Regards,
Paula Jackson
Operations Manager.

Valorada con 5 estrellas sobre 5

Happy With Card Cutters.

We, Infonet Institute switched over to ADIB swiping machine through Card Cutters and got to say, we are very happy with the excellent speed of service and followups from their end.
I am extremely happy with the initiative taken by their Managemr, Mr. Mohammad Shamsi and this switch over happened only because of his marketing skill at the same time amiable disposition.

18 de mayo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

I found Card Cutters to be fast

I found Card Cutters to be fast, efficient and helpful. Alastair in particular was attentive and diligent and made the whole process particularly easy. Totally recommended.

10 de abril de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cardswitch

5 stars: Excellent – no reservations, I would recommend this company to anyone.

6 de abril de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Alastair was excellent and beat the …

Alastair was excellent and beat the best price I could find elsewhere. Everything was straight forward and from submitting the application to having the terminals was only 4 days, very impressed. I have already recommended Alastair and card cutters to others and will continue to do so, thanks.

4 de abril de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service at the beginning and ongoing!

You don't normally expect good customer service from the cheapest supplier, but with Card Cutters we were very pleasantly surprised to get not only the best prices we could find but also a great customer service experience. We were able to deal with the same person (James) from quote to setting the card machine up. No messing with large call centers speaking to robots, speaking to a different person each time or pushy salesman, I could call or email James direct and get a reply straightaway.

I've had one company recently contact me saying they will buy me out of any contract and beat any price. My response: "No chance I'm switching suppliers!"

10 de marzo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and competitive. easy to join.

Just joined a few weeks ago. service was good, listened and explained the options clearly. Quick and easy to join. They set it all up and so far its been a hassle free service. Would recommend them. The big providers did try to scare me regarding the service and benefits but the competitive prices outweigh the extras othered me.

3 de marzo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service

We chose Cardcutters as it was offering the most competitive price for the product we wanted. Allison Mould spent the time to guide us through each step of our application with patience & kindness. We should be up and running within the next few days!

12 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Very efficient and speedy process.
Allison was most helpful throughout. Particularly impressed with her immediate comprehension of how our business worked, what our requirements were and the best solution for them.

10 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic

Really friendly and a pleasure doing business with. After being ripped of for years by my old supplier who then tried to con me into a new contract, it was a breath of fresh air, having such a friendly service. Straight forward and easy online application. Verifying documents turned into a slight nightmare for me but everything fell into place really quickly. Only let down is by using AIB merchant services, two banks see it as a foreign transaction so unable to offer the cash back to them but out of all the banks it is only two and only the cashback aspect affected. So all in all 100% satisfied!

5 de diciembre de 2016
Opinión espontánea

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