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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

i woud call it a 0 but cant do that. not only was it false advertising and misleading and content is not good, they give you a 7 day cooling off period, i was one day late sending cancelleation reques... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

CareerAcademy.com is unethical and has shady billing practices, sub-par and boring videos and error-filled quizzes with answers that contradict their materials. On signup, they force you to agree... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Learned a lot with courses provided. I spoke with someone I believe Nadine or something who was super helpful when I had questions regarding billing, details etc. Super great opportunity for people lo... Ver más

Valorada con 1 estrellas sobre 5

I was going to sign up but read reviews here first. When I called them up for info about the course I was interested in, they were pretty helpful..... until I brought up how I'd read that some of thei... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Educación y formación

Información proporcionada por diversas fuentes externas

Located outside of Boston, Massachusetts, www.CareerAcademy.com has partnered with industry-leading content providers to bring our members the most up to date certification training available at an affordable price to both novices and already established professionals alike. We offer over 1,200+ IT, Cyber Security, Project Management and Business Skills training courses gearing our members towards certification preparation. All courses are 100% mobile compatible for learning on the go! Students earn Certificates of Completion for each course series they successfully finish. Career Academy is also able to offer up to 30 college credits towards either an Associate or Bachelor degree program via its affiliated University partner. Career Academy is a Recognized Education Provider (REP) through the Project Management Institute (PMI) allowing our members to earn up to 611 PDUs towards Project Management certification. For a limited time, our membership is only $99 per year. For more information or to join today please visit http://www.careeracademy.com Membership also includes access to over 10,000+ review quiz questions to test student’s knowledge, new course content added at no additional charge and full priority customer support.


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

21 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

i woud call it a 0 but cant do that

i woud call it a 0 but cant do that. not only was it false advertising and misleading and content is not good, they give you a 7 day cooling off period, i was one day late sending cancelleation request as did not know this at time and was denied. they are not legitmate and money grabbing no soul and fake. dont buy a course from them there are much more proffesional better courses out there.

4 de marzo de 2025
Opinión espontánea
Logotipo de CareerAcademy.com

Respuesta de CareerAcademy.com

We are not this company: https://careeracademy.co.nz/

We are US Based.

Valorada con 5 estrellas sobre 5

Learned a lot with courses provided

Learned a lot with courses provided. I spoke with someone I believe Nadine or something who was super helpful when I had questions regarding billing, details etc. Super great opportunity for people looking to learn new skills. Highly recommend.

8 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Journey begins.

I spoke to lovely lady Nadia this morning on chat and then over the phone. I wanted to do courses in accountancy but did not know where to start. Nadia went through different options with me and helped me to choose right one for me. So far experience was nothing but excellent. I'm looking forward to starting my course.

16 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

The instructors were awesome!

The instructors were awesome! Very insightful and intelligent. Customer Service was great when I had small technical errors as well!

30 de junio de 2021
Opinión espontánea
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Respuesta de CareerAcademy.com

Thank you, we appreciate the feedback.

Valorada con 5 estrellas sobre 5

Career Academy helped me advance my…

Career Academy helped me advance my career in cyber security. Courses were easy to access and follow. Learned a great deal and it's paid off financially!

23 de junio de 2021
Opinión espontánea
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Respuesta de CareerAcademy.com

Thank you, we appreciate the feedback.

Valorada con 5 estrellas sobre 5

I been using Career Academy for several…

I been using Career Academy for several years and find their training to be a valuable product for my learning needs. The staff has always been able to answer my questions and take care of any technical issues. I would recommend them to all my friends.

14 de junio de 2021
Opinión espontánea
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Respuesta de CareerAcademy.com

Thank you, we appreciate the feedback.

Valorada con 1 estrellas sobre 5

Almost joined, but saw red flags.

I was going to sign up but read reviews here first. When I called them up for info about the course I was interested in, they were pretty helpful..... until I brought up how I'd read that some of their courses had technical issues. Immediately they started using patronising analogies and blaming the students' computers for any issues, and just basically not even entertaining the thought that their courses would have ANY issues or inconsistencies in them (despite tonnes of reviews saying they do have them). I just found the complete unwillingness to listen and the tendency to cast blame immediately on the customer without even reading the reviews first or looking at the potential issues VERY suspicious. If they were genuine, they'd WANT to hear / look at the bad reviews, so they can fix things. Instead it gave me strong seedy salesman vibes, sadly.

14 de julio de 2020
Opinión espontánea
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Respuesta de CareerAcademy.com

Hello, we do our best at CareerAcademy to strive for excellent service and outstanding training content. We have been in the business creating high end online certification training content since 1999. We have always replied to our customer reviews (both positive and negative) and we have adjusting policies and training content as needed to improve upon and continue to offer excellent service and training for our students worldwide. Please feel free to email any additional feedback into our customer service department at info@careeracademy.com. Our dedicated team will be more than happy to assist your needs.

Valorada con 1 estrellas sobre 5

As others have shared

As others have shared, avoid Career Academy. They have terrible customer service and it appears the company prides itself with retaining fees from customers who immediately cancel after the auto-renewal occurs. Most reasonable companies issue a refund (or at least a partial refund). However, it seems Career Academy has a business model designed to profit on auto-renewals. Therefore, they do not send email reminders prior to your auto-renewal. Also, when an issue is raised, expect this company to point to terms of agreement. A customer reserves the right to cancel a service. Reasonable companies respect this right and issue a refund (even with an auto-renewal). In sum, CareerAcademy is terrible. Stay far away! This company prides itself on profiting from customers who do not remember to cancel auto-renewal.

2 de junio de 2020
Opinión espontánea
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Respuesta de CareerAcademy.com

We are sorry to hear that you had a negative experience with CareerAcademy. At the time of registration, you reviewed and accepted our Terms of Use agreement where it states clearly that all memberships will automatically renew at the end of the term unless members cancel the automatic renewal. At the time the first year's membership fee was processed, customer also received an email notification with the date of the automatic renewal. Our cancellation policy is also posted on our website and on all invoices issued to customers.

Valorada con 3 estrellas sobre 5

Good Course, but with some issues…

I've been a member of CareerAcademy for a year now taking their Project Management Course. The speaker is very knowledgable and the layout of the course is exactly the same of the PMBOK guide so I really appreciated that. During the years time I studied this course I only had 2 problems. #1. The website doesn't always work and it seems like most of the time it will disrupt in the middle of taking a quiz! #2 Customer Support is unhelpful and VERY rude. When I reached out to customer support about their site not working the representative kept talking over me and offered no assistance other than "our system is working fine, so it must be a problem with your computer". Overall I would try another course with them, but the experience was far from perfect.

10 de diciembre de 2019
Opinión espontánea
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Respuesta de CareerAcademy.com

Hello Tiffani,

I will have my tech team review the site for any potential speed issues. At this time we are not experiencing any problems, regardless we will double check. Additionally I will review your support ticket and see how customer service handled your specific issues and address it as needed with them. We strive for the best service possible and take pride in how we work with our customers. I do apologize for how the situation was handled. Thank you for being a CareerAcademy student!

Kevin Stuart
Director of Operations
CareerAcademy.com

Valorada con 2 estrellas sobre 5

I signed up with a promo code and…

I signed up with a promo code and shortly after began getting error codes and cannot get to any portion of their website. This started on Tuesday, and I STILL cannot gain access. What is going on???

29 de noviembre de 2019
Opinión espontánea
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Respuesta de CareerAcademy.com

Bridget, please reach out directly to our customer service department at info@careeracademy.com. We will be able to assist you and ensure you are logging in on the correct website with the correct access details. Thanks.

Valorada con 1 estrellas sobre 5

Warning - If you join, get auto renew turned off immediately!

Warning, if you sign up for Career Academy, before you do anything else, do yourself a favor and call them or email them and ask them to please, or better yet, demand, that they TURN OFF AUTOMATIC RENEWAL of your membership. If you do not, at the end of the first term of service you will be billed again automatically whether you want to renew or not - a potentially nasty surprise!

Unlike a lot of places, Career Academy defaults "auto renew" to ON and it is easily missed because they bury that little jewel deep in their service agreement. For naive guys like me who sometimes mistakenly take open honesty for granted (I know, silly, right?), its surprisingly easy to overlook.

When I belatedly found that I had unknowingly been billed for a renewal that I had not overtly requested (and cannot use) I contacted them and they simply denied a refund and cited their fine print like they will probably do again here when they see this review. (See below.)

Yes, to be truthful, they are correct, it was my error. If you look very, very deeply into the dank dark bowels of the service agreement, its there in tiny font, "automatically renew" per their very effective and greasily slick legal team. It was foolish of me to causally and blindly trust someone that I was earnestly looking forward to doing business with so that I could expand my education. I recommend that you do not make the same mistake. So lesson learned, read the service agreement - all of it - pay attention and be careful.

Otherwise, despite gaining costly experience as to how some institutions might theoretically use ethically debatable practices to potentially glean money from the naive and unsuspecting, I rate the quality of Career Academy's actual courses as only mediocre or mixed. Not bad but just not that good either. Simply put, there are far better online schools with far better reputations. Do your research, you won't regret it like I now do.

But again, if you still wish to use Career Academy, then I highly recommend that the very moment you join to IMMEDIATELY tell them TURN OFF "auto renew" before you eventually get charged a second time for a renewal you may not want. I hope this review has helped you make a better, more informed choice.

6 de octubre de 2019
Opinión espontánea
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Respuesta de CareerAcademy.com

CareerAcademy's automatic renewal policy was set in place to help all of our customers keep their learning progress and to avoid the inconvenience of being locked out. All customers have access to their account from the date of registration and all customers have the ability to cancel the auto renewal at anytime during their term of membership. The policy is clearly stated in our Terms of Use agreement and all customers need to read through the agreement before being accepted to the learning membership.

Valorada con 5 estrellas sobre 5

Excellent Staff Support…

The staff was very helpful with setting us up. They stayed on the phone with us until we were able to login the site portal. Nothing short of excellence. Thank You

8 de agosto de 2019
Opinión espontánea
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Respuesta de CareerAcademy.com

Thank you, we appreciate the feedback.

Valorada con 1 estrellas sobre 5

I was stolen by this site

I made the signature despite not having seen the content here already reported. I ended up not using the signature against bad content. but to my unhappiness, they have a condition of automatic renewal of the signature and I was surprised with the renewal of another year of a bad content. in contact with them after realizing the debt on my card, I was informed that the renewal can not be canceled. It is unbelievable the stolen that they carried out and I wish that other potential customers read this site before to take any business with this bad site.

20 de julio de 2019
Opinión espontánea
Logotipo de CareerAcademy.com

Respuesta de CareerAcademy.com

We are sorry to hear that you had a negative experience with CareerAcademy. At the time of registration, you reviewed and accepted our Terms of Use agreement where it states clearly that all memberships will automatically renew at the end of the term unless members cancel the automatic renewal. At the time the first year's membership fee was processed, customer also received an email notification with the date of the automatic renewal. Our cancellation policy is also posted on our website and on all invoices issued to customers.

Valorada con 5 estrellas sobre 5

Great value learning membership

I am currently working in the tech support field. CareerAcademy.com was recommended by a friend. I found their training videos very helpful to me on various network admin and Infosec subjects. I have been a member for over 6 months now and I am impressed by their very experienced video instructors and the amount of knowledge that I have gained so far. I am happy to say their online membership is a great deal for IT training and cert preps. My only reservation is that there is no offline viewing options for members as of today.

9 de junio de 2018
Opinión espontánea
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Respuesta de CareerAcademy.com

Thank you, we appreciate the feedback!

Valorada con 5 estrellas sobre 5

Great training resource for PMP prep

Got a great Groupon deal for my PMP prep. I am happy with their customer support and quite impressed by the course presenter for their project management training series

7 de junio de 2018
Opinión espontánea
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Respuesta de CareerAcademy.com

Thank you, we appreciate your feedback.

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